PA
Wed Apr 23 09:17:29 PDT 2008
[Mr. Ben, please only reply to this thread which will continue the crosspost
to Win2K General. Thanks.]
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable your firewall
temporarily, don't do *anything* else online except attempt to
download/install updates!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Dave Patrick wrote:
> Try asking them here. x-posted to: public.windowsupdate
>
>
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US
>
> "Mr Ben" wrote:
>> I have two servers in my network that I am having a problem patching. I
>> run
>> windows update on them, and it comes up with the list of patches that
>> need
>> to
>> be applied. I say go ahead and it fails on all of them and says it needs
>> a
>> restart, so I restart and the same thing happens.
>>
>> NOTES: 1, the "download size" of the patches is 0kb so apperently during
>> one
>> attempt or another they were downloaded? If so to where and how can I
>> delete
>> the information that they downloaded and get those again?
>> 2, On one of the servers I decided to manually download and install the
>> patches, and that worked except for 4 patches KB941693, KB944338,
>> KB945553,
>> KB948590. On these 4 patches the patch runs, hits and error that says
>> access
>> is denied (access to what I do not know) and then it displays a text box
>> saying it is cleaning up the patch, then it closes, and then it reboots
>> my
>> server, which is really annoying that it doesn't give any sort of warning
>> it
>> is going to do that.
>>
>> Any help on this would be greatly appreciated.