Bob
Mon Mar 10 07:55:21 PDT 2008
Hiram wrote:
>
> "Dave Patrick" wrote:
>
>
>>"Hiram" wrote:
>>
>>>Morning:
>>>
>>>I recently allowed the adobe updater to upgrade my reader...
>>>
>>>It didn't uninstall the Reader 9.0b.ocx file properly before loading the
>>>new
>>>version and now the registry is looking for that OCX file...
>>
>>*** What tools are you using to determine this?
>>
>>
>>
>>>I tried deleting the key that refers to it but Win 2K won't let me delete
>>>the invalid registry key...
>>
>>*** Probably a good thing but what tools are telling you it is invalid?
>>
>>
>>
>>>I asked Adobe and they sent me a utility to wipe the ocx files from the
>>>computer and then I reloaded the new reader from their website...
>>>
>>>It's still looking for the 9.0b ocx file...
>>
>>* Again what tools are you using to determine this?
>>
>>This article may also help.
>>
http://support.microsoft.com/kb/249873
>>
>>
>>
>>
>>--
>>
>>Regards,
>>
>>Dave Patrick ....Please no email replies - reply in newsgroup.
>>Microsoft Certified Professional
>>Microsoft MVP [Windows]
>>
http://www.microsoft.com/protect
>>
>
> Hi Dave:
>
> Norton System Works is reporting the Active X issue...
>
> It's saying:
>
> The key"CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32" refers
> to a missing file "C\WINNT\system32\Macromed\Flash\Flash9b.ocx"
>
> Thoughts?
>
Yes, get rid of "Norton".