Help Needed __ Registry update failed for key "HPC Filename"

Having problems adding printer.

ERROR#11-Unable to add printer driver "HP DeskJet"
ERROR#11-Unable to add printer "same"
ERROR#7-Registry update failed for key "HPC Filename"
ERROR#7-Registry update failed for key "Printer Model Name"

I recently added a new hard drive and clean installed of 2000 Pro
with SP4 and numerous critical updates. Which I think are preventing
the update.

Can I edit the registry manually ?

thankyou, john

Pegasus
Sat Mar 08 07:28:18 PST 2008


"john" <john@discussions.microsoft.com> wrote in message
news:5A7CA4C0-CB09-4CBB-A985-CFFAF1475E62@microsoft.com...
> Having problems adding printer.
>
> ERROR#11-Unable to add printer driver "HP DeskJet"
> ERROR#11-Unable to add printer "same"
> ERROR#7-Registry update failed for key "HPC Filename"
> ERROR#7-Registry update failed for key "Printer Model Name"
>
> I recently added a new hard drive and clean installed of 2000 Pro
> with SP4 and numerous critical updates. Which I think are preventing
> the update.
>
> Can I edit the registry manually ?
>
> thankyou, john

Try installing the printer while logged on as Administrator, or
else from Safe Mode.

john
Sat Mar 08 21:25:00 PST 2008



"Pegasus (MVP)" wrote:

>
> "john" <john@discussions.microsoft.com> wrote in message
> news:5A7CA4C0-CB09-4CBB-A985-CFFAF1475E62@microsoft.com...
> > Having problems adding printer.
> >
> > ERROR#11-Unable to add printer driver "HP DeskJet"
> > ERROR#11-Unable to add printer "same"
> > ERROR#7-Registry update failed for key "HPC Filename"
> > ERROR#7-Registry update failed for key "Printer Model Name"
> >
> > I recently added a new hard drive and clean installed of 2000 Pro
> > with SP4 and numerous critical updates. Which I think are preventing
> > the update.
> >
> > Can I edit the registry manually ?
> >
> > thankyou, john
>
> Try installing the printer while logged on as Administrator, or
> else from Safe Mode.
>
Logged on as Administrator ans Safe Mode.
I still get the same 4 errors plus a fifth,

ERROR#29-Unable to add driver monitor "HP Language Monitor"

SP4 still loads in safe mode.

Can I safely remove SP4 ?

David
Sun Mar 09 06:53:59 PDT 2008

From: "john" <john@discussions.microsoft.com>


| Logged on as Administrator ans Safe Mode.
| I still get the same 4 errors plus a fifth,
|
| ERROR#29-Unable to add driver monitor "HP Language Monitor"
|
| SP4 still loads in safe mode.
|
| Can I safely remove SP4 ?
|

Service Pack 4 (SP4) is part of the OS. Of course it will load with the OS no matter what
mode you boot in.

SP4 is not your problem. Do not remove it.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

john
Sun Mar 09 10:41:01 PDT 2008



"David H. Lipman" wrote:
> | Can I safely remove SP4 ?
> |
>
> Service Pack 4 (SP4) is part of the OS. Of course it will load with the OS no matter what
> mode you boot in.
>
> SP4 is not your problem. Do not remove it.
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
You're "right" Dave, it was'nt SP4.

I recently added a Sata hard drive and had to update the Bios. The
parallel port was "disabled". "Do not remove SP4" made me go back
to square one and rethink the situation. Only took 5 days. (smile)

Pegasus
Dave
Thanks for responding, john