Error Code 31 - PLEASE HELP

Hi.
We had to rebuild Windows 2000 Server and then do a restore of system state
from the most recent backup. That went great. but now we cannot get the CD
rom to work. it sees it, but Error code 31 will not allow us to use it. I've
tried the registry fix they keep saying but it WILL NOT WORK. Please help us
get this fixed.
i've uninstalled/reinstalled, tried deleting upper and lower filters from
the registry, unplugging it.....nothing! error code 31 keeps coming back.

Meinolf
Tue Mar 04 14:13:25 PST 2008

Hello Shane,

From what do you get error code 31, Event viewer? Then please post the complete
error message.

Best regards

Meinolf Weber
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> Hi.
> We had to rebuild Windows 2000 Server and then do a restore of system
> state
> from the most recent backup. That went great. but now we cannot get
> the CD
> rom to work. it sees it, but Error code 31 will not allow us to use
> it. I've
> tried the registry fix they keep saying but it WILL NOT WORK. Please
> help us
> get this fixed.
> i've uninstalled/reinstalled, tried deleting upper and lower filters
> from
> the registry, unplugging it.....nothing! error code 31 keeps coming
> back.

Shane
Tue Mar 04 14:22:01 PST 2008

I get the error in Device Manager when I see the Yellow Exclamation
Point.....and click on Properties......

"Shane" wrote:

> Hi.
> We had to rebuild Windows 2000 Server and then do a restore of system state
> from the most recent backup. That went great. but now we cannot get the CD
> rom to work. it sees it, but Error code 31 will not allow us to use it. I've
> tried the registry fix they keep saying but it WILL NOT WORK. Please help us
> get this fixed.
> i've uninstalled/reinstalled, tried deleting upper and lower filters from
> the registry, unplugging it.....nothing! error code 31 keeps coming back.

Airman
Wed Mar 05 16:41:11 PST 2008

Try this:
http://support.microsoft.com/kb/270008

Shane wrote:
> I get the error in Device Manager when I see the Yellow Exclamation
> Point.....and click on Properties......
>