smlunatick
Mon May 05 07:04:00 PDT 2008
On May 2, 9:13=A0pm, Grant DVDless
<GrantDVDl...@discussions.microsoft.com> wrote:
> I had to do some digging to find out how to check BIOS info. I checked und=
er
> Accessories --> System Tools --> System Information. =A0The first time the=
> CD-ROM Component info was blank. I checked again a few hours later and it =
was
> populated (and now the drive is working again) - I didn't reboot, the only=
> thing I did was to open the drive and close it again.
>
> Does this suggest a loose connection? I have a laptop - is there any way I=
> can check the connection or do I just have to junk the laptop?
>
> Thanks so much for your help.
>
>
>
> "Bob I" wrote:
> > Does it actually appear in the BIOS and POST info? If not, you may have
> > a failed drive but double check the data cable connections, reseat if
> > necessary.
>
> > Grant DVDless wrote:
> > > My DVD drive has disappeared several times. The first time I resolved =
it by
> > > deleting Upper and LowerFilter registry keys (per Microsoft support ar=
ticle
> > > 314060
http://support.microsoft.com/default.aspx/kb/314060).
>
> > > This time the Upper and LowerFilter registry keys are no longer there.=
I
> > > still cannot see the drive in Device Manager so I can't uninstall the =
drive.
> > > The drive lights up and I hear the disk spinning, so it doesn't seem t=
o be a
> > > power issue. The last time I had this problem it resolved itself after=
> > > several reboots. This time I'm out of luck. I've spent hours trying to=
> > > resolve it and I'm desperate - any help much appreciated.- Hide quoted=
text -
>
> - Show quoted text -
Accessing the BIOS is usually done during the BOOT UP sequence before
Windows starts up. You must access the BIOS before XP starts and
check to see if this DVD shows up in the listed drives.