It is very strange that so many people has been complaint about the
same problem and VIA has no solution or they do not want to give a
"solution". I have contact them many, many times and always is a run
around that is going nowhere near to a fix. After sending numerous
emails they have gave up and they do not answer my emails any more.
Now days millions of people are using digital recordings, and I am
suspicious that Microsoft has put out a must install 'security update'
blocking out this type of service. for example, in Windows XP SP2...go
to Add or Remove Programs, click on 'Change or remove Programs' "TAB",
from there on the top right make sure 'show updates' is checked and
also 'sort by name' is selected. Now, scroll down and look for
'Windows XP Software Updates', underneath it within that update you
can find 'Windows Imaging Component', click on that one and you will
see more information about it, This is an un-removable update
installation. ?? This not a device, it is a software. what exactly
do???