Hello
I have a Toshiba Satellite M70 FE5 notebook running Windows XP Hom
Edition SP3. My part number is PSM71C-FE500E
I had wanted to update my display adapter video driver, which is an AT
Mobility Radeon X700, I've downloaded the driver from Toshib
themselves
The update fails over and over, I did try everything such as safe-mode
removing the old driver, cleaning the registry, downloading the drive
from a few other places, all leading to the exact same problem, "Acces
Denied"
I've tried installing the driver two ways, running it's setup file an
by going to the device manage and choosing to update the driver
I am gathering this is a registry issue and the file it needs to delet
in order to update the driver is not allowing itself to be deleted, th
computer thinks it's in use
I am logged in with the Adminstrator account
This is my setupapi.log, if someone can review it and try to help me
I've been at this 3 days. Originally installing the driver update caus
it to remove the original files, I don't have them and can no longe
restore my system either
setupapi.lo
[SetupAPI Log
OS Version = 5.1.2600 Service Pack
Platform ID = 2 (NT
Service Pack = 3.
Suite = 0x030
Product Type =
Architecture = x8
[2008/06/14 18:20:20 3296.610
#-198 Command line processed: "C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\devmgmt.msc /s
#I060 Set selected driver
#-019 Searching for hardware ID(s)
pci\ven_1002&dev_5653&subsys_ff021179&rev_00,pci\ven_1002&dev_5653&subsys_ff021179,pci\ven_1002&dev_5653&cc_030000,pci\ven_1002&dev_5653&cc_030
#-018 Searching for compatible ID(s)
pci\ven_1002&dev_5653&rev_00,pci\ven_1002&dev_5653,pci\ven_1002&cc_030000,pci\ven_1002&cc_0300,pci\ven_1002,pci\cc_030000,pci\cc_030
#-019 Searching for hardware ID(s)
pci\ven_1002&dev_5653&subsys_ff021179&rev_00,pci\ven_1002&dev_5653&subsys_ff021179,pci\ven_1002&dev_5653&cc_030000,pci\ven_1002&dev_5653&cc_030
#-018 Searching for compatible ID(s)
pci\ven_1002&dev_5653&rev_00,pci\ven_1002&dev_5653,pci\ven_1002&cc_030000,pci\ven_1002&cc_0300,pci\ven_1002,pci\cc_030000,pci\cc_030
#I022 Found "PCI\VEN_1002&DEV_5653&SUBSYS_FF021179" i
c:\drivers\display-20080421145542\driver\2kxp_inf\CX_33053.inf; Device
"ATI MOBILITY RADEON X700"; Driver: "ATI MOBILITY RADEON X700"
Provider: "ATI Technologies Inc."; Mfg: "ATI Technologies Inc."
Section name: "ati2mtag_M26"
#I023 Actual install section: [ati2mtag_M26]. Rank: 0x00000001
Effective driver date: 12/11/2005
#-166 Device install function: DIF_SELECTBESTCOMPATDRV
#I063 Selected driver installs from section [ati2mtag_M26] i
"c:\drivers\display-20080421145542\driver\2kxp_inf\cx_33053.inf"
#I320 Class GUID of device remains
{4D36E968-E325-11CE-BFC1-08002BE10318}
#I060 Set selected driver
#I058 Selected best compatible driver
#-166 Device install function: DIF_SELECTBESTCOMPATDRV
#I063 Selected driver installs from section [ati2mtag_M26] i
"c:\drivers\display-20080421145542\driver\2kxp_inf\cx_33053.inf"
#I320 Class GUID of device remains
{4D36E968-E325-11CE-BFC1-08002BE10318}
#I060 Set selected driver
#I058 Selected best compatible driver
#-124 Doing copy-only install o
"PCI\VEN_1002&DEV_5653&SUBSYS_FF021179&REV_00\4&266C3FA7&0&0008"
#-166 Device install function: DIF_REGISTER_COINSTALLERS
#I056 Coinstallers registered
#-166 Device install function: DIF_INSTALLINTERFACES
#-011 Installing section [ati2mtag_M26.Interfaces] fro
"c:\drivers\display-20080421145542\driver\2kxp_inf\cx_33053.inf"
#I054 Interfaces installed
#-166 Device install function: DIF_INSTALLDEVICE
#-035 Processing service Add/Delete section [ati2mtag_M26.Services]
#E033 Error 5: Access is denied
#E275 Error while installing services. Error 5: Access is denied
#E154 Class installer failed. Error 5: Access is denied
I basically need to know how to allow access, I think once I figur
that out, I'll be able to get this done. Thanks
--
Kalin
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