Re: dvd problems by Gerry
Gerry
Thu Apr 24 09:33:53 PDT 2008
Olorin
Newsgroups: microsoft.public.windowsxp.newusers
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the chess program is called fritz eleven and is not more than a year
old>my
computer is a athlon 64 processor system.
--
Regards.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Olórin wrote:
> "Gerry" <gerry@nospam.com> wrote in message
> news:eU4G19gpIHA.3960@TK2MSFTNGP02.phx.gbl...
>> Olorin
>>
>> The OP has a 64 bit operating system. Is it a 64 bit program or a
>> DVD? I could not work whether it is a relevant issue. Perhaps you
>> know? --
>> Regards.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> Olórin wrote:
>>> "Max de Winter" <MaxdeWinter@discussions.microsoft.com> wrote in
>>> message news:1B1C235A-AAD9-4F28-96B9-35B353B9CF40@microsoft.com...
>>>>
>>>> --
>>>> Max de Winter
>>>> Thanks for ideas. I cannot see the files on disc because when I
>>>> enter the disc in the drive it locks the computer ie can not get no
>>>> further with any commands. I have tried it on a friends computer
>>>> and it reads it there. Yes my
>>>> drive reads dvd films but not this chess program. yes it a dvd
>>>> player and its
>>>> obvious to put the dvd in the right way round. I have consulted
>>>> chessbase and
>>>> they do not know. Maybe I have an incorrect installation somewhere.
>>>>
>>>>
>>>> "Olórin" wrote:
>>>>
>>>>>
>>>>> "Max de Winter" <MaxdeWinter@discussions.microsoft.com> wrote in
>>>>> message news:FC9F0F7A-F198-42C1-A50E-F1E536008A86@microsoft.com...
>>>>>> I place a DVD chess program into the D Drive and the disc just
>>>>>> keeps spinning
>>>>>> round. The computer looks as though it is reading it but does not
>>>>>> install
>>>>>> it.
>>>>>>
>>>>>> Any ideas anybody.
>>>>>> --
>>>>>> Max de Winter
>>>>>
>>>>> Can you see the files on the disc through Windows Explorer? The
>>>>> disc might
>>>>> not play automatically, or your autoplay might have got turned
>>>>> off. Have you another computer with a DVD drive you can try the
>>>>> disc in
>>>>> to see if
>>>>> it can be read there?
>>>>>
>>>>> Can your drive read other data DVDs okay?
>>>>>
>>>>> You could try gently cleaning the surface of the disc.
>>>>>
>>>>> Silly questions, but worth asking (don't be insulted, I've seen
>>>>> people do both these):-
>>>>> - your drive IS a DVD drive, not just a CD drive...?
>>>>> - you HAVE put the disc in the right way round?
>>>>>
>>>>>
>>>>>
>>>
>>> It locks the computer? Are there any other symptoms you haven't yet
>>> mentioned?
>>>
>>> If this is the same chess game that you're also posting about under
>>> "Runtime Error" in the microsoft.public.windowsxp.newusers group,
>>> then it might have been worth amalgamating the two sets of problems
>>> into one post. There you're talking about getting a runtime error
>>> when you try to "open them" (install them or play them?).
>>>
>>> How does the surface of the disc look, free from grease, scratches?
>>>
>>> Maybe the manufacturer will swap your disc for a replacement new
>>> one. I think if it were me, I'd try copying the files from disc on
>>> to a
>>> friend's computer, burn my own copy from thaand see if that works.
>>>
>>> And yes, to most people it *is* obvious which way up to put a disc
>>> in - but you'd be surprised. I've found that it's always worth
>>> checking what I think is obvious; it can save a load of time if
>>> it's not so obvious to other people.
>>
>>
>
> Max - Are you trying to install a 32-bit program on a 64-bit system?
> (Don't know how Gerry knew this...!)