Re: faulty drivers? by LeJambonFut
LeJambonFut
Fri May 02 02:26:01 PDT 2008
Thanks for your response -
> Have you tried installing using other USB ports?
Yes, no change
> Have you looked in Device Manager at the USB root hubs and made sure they
> work OK?
These are listed - all appear to be in order
^ Universal Serial Bus controllers
â?¢B
^ Generic USB Hub
^ HP DeskJet 5900 Series (DOT4USB)
^ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
<^ Intel(R) 82601G (ICH7 Family) USB Universal Host Controller - 27C9
@jfr Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
^ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
^ Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
^ USB Composite Device
^ USB Composite Device
^ USB Mass Storage Device
^ USB Printing Support
^4 USB Root Hub
^ USB Root Hub
^ USB Root Hub
^ USB Root Hub
^& USB Root Hub
> Did you have installtion CDs with the hardware?
The CD with the set has never worked, and I have been unable to get
Microsoft to provide a replacement.
> Have you downloaded drivers from the manufacturer's website?
IP32Eng and ITP32Eng both version 6.2.29.0. I have just tried re-running
them, still no change.
> Do you have driver.cab in windows\driver cache\i386?
Yes, and SP2.cab
> Do other USB devices work OK?
Yes, apart from the SIM card reader.
Hope this sheds a bit of light!
"Maincat" wrote:
>
> "Le Jambon Futé" <Le Jambon Futé@discussions.microsoft.com> wrote in message
> news:98A8CB0D-B709-4D34-BFAD-DD5F8EA148C0@microsoft.com...
> >I built my PC from a kit of parts and installed an OEM copy of XP. At the
> > same time I bought a Wireless Optical Desktop set. I had some early
> > problems
> > getting the PC up and running, but it is now 98% good. The two problems
> > remaining are these. The keyboard/mouse will not install no matter what I
> > try. They work fine on another PC, so are not faulty. The other possibly
> > related problem is with a USB SIM card reader which also will not install.
> > In
> > each case I get 'New Hardware Wizard cannot find the necessary software.
> > Anyone got any ideas, or have I got to try a Repair Install?
>
> Have you tried installing using other USB ports?
> Have you looked in Device Manager at the USB root hubs and made sure they
> work OK?
> Did you have installtion CDs with the hardware?
> Have you downloaded drivers from the manufacturer's website?
> Do you have driver.cab in windows\driver cache\i386?
> Do other USB devices work OK?
>
>
>