System Restore ..........

Can someone tell me why system-restore wont work? I tried to go back to 5
different dates, set-points in bold, and it failed every time. It always
worked before. PLEASE.... how do I get it to work?

Malke
Mon Aug 18 05:52:14 PDT 2008

GingerKatt wrote:

> Can someone tell me why system-restore wont work? I tried to go back to 5
> different dates, set-points in bold, and it failed every time. It always
> worked before. PLEASE.... how do I get it to work?

Since we know nothing about your computer, the security software you have
installed (Norton products will interfere), or the history of the machine,
all I can suggest is that you look over the information at MVP Bert
Kinney's System Restore pages to see if anything is applicable to your
situation.

http://bertk.mvps.org

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Barbara
Mon Aug 18 10:43:06 PDT 2008

I did exactly as stated in the http://bertk.mvps.org and still does not
restore. any more ideas?

thanks


"Malke" wrote:

> GingerKatt wrote:
>
> > Can someone tell me why system-restore wont work? I tried to go back to 5
> > different dates, set-points in bold, and it failed every time. It always
> > worked before. PLEASE.... how do I get it to work?
>
> Since we know nothing about your computer, the security software you have
> installed (Norton products will interfere), or the history of the machine,
> all I can suggest is that you look over the information at MVP Bert
> Kinney's System Restore pages to see if anything is applicable to your
> situation.
>
> http://bertk.mvps.org
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Malke
Mon Aug 18 11:41:38 PDT 2008

Barbara wrote:

> I did exactly as stated in the http://bertk.mvps.org and still does not
> restore. any more ideas?

Are you the Original Poster? If not, please make a new post and include all
pertinent details about your system, history, etc. per:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

If you are the Original Poster now adding to this thread under a different
name, please provide the missing details as previously mentioned and as in
the links above.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

GingerKatt
Mon Aug 18 20:52:45 PDT 2008


"Barbara" <Barbara@discussions.microsoft.com> wrote in message
news:5EB10564-A80A-43FD-AAB3-A1D8E1E2DD8E@microsoft.com...
>I did exactly as stated in the http://bertk.mvps.org and still does not
> restore. any more ideas?
>
> thanks

Barbara.... I had to do it in Safe Mode. It did restore in SM, but the
problem wasn't solved. Now Mozilla Firefox wont open at all.

>
>
> "Malke" wrote:
>
>> GingerKatt wrote:
>>
>> > Can someone tell me why system-restore wont work? I tried to go back to
>> > 5
>> > different dates, set-points in bold, and it failed every time. It
>> > always
>> > worked before. PLEASE.... how do I get it to work?
>>
>> Since we know nothing about your computer, the security software you have
>> installed (Norton products will interfere), or the history of the
>> machine,
>> all I can suggest is that you look over the information at MVP Bert
>> Kinney's System Restore pages to see if anything is applicable to your
>> situation.
>>
>> http://bertk.mvps.org
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> FAQ - http://www.elephantboycomputers.com/#FAQ
>>
>>

GingerKatt
Mon Aug 18 20:55:01 PDT 2008


"Malke" <malke@invalid.invalid> wrote in message
news:ehmgPIWAJHA.3784@TK2MSFTNGP03.phx.gbl...
> Barbara wrote:
>
>> I did exactly as stated in the http://bertk.mvps.org and still does not
>> restore. any more ideas?
>
> Are you the Original Poster? If not, please make a new post and include
> all
> pertinent details about your system, history, etc. per:
>
> How to Post:
> http://www.elephantboycomputers.com/page2.html#Usenet
> http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
> Question
>
> If you are the Original Poster now adding to this thread under a different
> name, please provide the missing details as previously mentioned and as in
> the links above.

I don't know who Barbara is but my PC is XP/SP2/Home. Doing a SR in Safe
Mode knowing you can't go back makes me kind of nervous. But it wouldn't
work otherwise. Sadly, it didn't fix the problem for us.

>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>

Malke
Tue Aug 19 05:30:57 PDT 2008

GingerKatt wrote:

> I don't know who Barbara is but my PC is XP/SP2/Home. Doing a SR in Safe
> Mode knowing you can't go back makes me kind of nervous. But it wouldn't
> work otherwise. Sadly, it didn't fix the problem for us.

Barbara is apparently someone who hijacked your thread. She should make her
own new post so we can concentrate on yours. As for your problem, please
read through the links I already gave you and then post back with details.
You haven't told us anything about your computer, the security software you
have installed, or the recent history of the machine (as I said to you in
my first reply), no one can give you focused help.

Again, please look over these links to see how to help us help you:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Then come back with all relevant information so we can work on solving your
problem.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

GingerKatt
Wed Aug 20 00:23:22 PDT 2008


"Malke" <malke@invalid.invalid> wrote in message
news:OpRCvdfAJHA.5596@TK2MSFTNGP04.phx.gbl...
> GingerKatt wrote:
>
>> I don't know who Barbara is but my PC is XP/SP2/Home. Doing a SR in Safe
>> Mode knowing you can't go back makes me kind of nervous. But it wouldn't
>> work otherwise. Sadly, it didn't fix the problem for us.
>
> Barbara is apparently someone who hijacked your thread. She should make
> her
> own new post so we can concentrate on yours. As for your problem, please
> read through the links I already gave you and then post back with details.
> You haven't told us anything about your computer, the security software
> you
> have installed, or the recent history of the machine (as I said to you in
> my first reply), no one can give you focused help.
>
> Again, please look over these links to see how to help us help you:
>
> http://www.elephantboycomputers.com/page2.html#Usenet
> http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
> Question
>
> Then come back with all relevant information so we can work on solving
> your
> problem.

The version of Windows is HP desktop XP/SP2/HomeAddition, 512 MB-Ram, 2.60
GHZ Pentium, about 5 yrs old. ZoneAlarm for firewall. MS-WindowsDefender
installed. Spybot and other anti-crapware run every 10 days. PC-Tools
anti-virus undated daily. Machine clean. This was the first time
System-Restore failed to "go back" and had to be done in SafeMode. It is
also the first time system-restore failed to "fix" a problem. Except for
this.... the machine runs fine and I love it. Installed IE7 and that works
great also. What could prevent SR from working in regular mode?

Everything was "closed" when tied.

>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>

Malke
Wed Aug 20 04:29:01 PDT 2008

GingerKatt wrote:

> The version of Windows is HP desktop XP/SP2/HomeAddition, 512 MB-Ram, 2.60
> GHZ Pentium, about 5 yrs old. ZoneAlarm for firewall. MS-WindowsDefender
> installed. Spybot and other anti-crapware run every 10 days. PC-Tools
> anti-virus undated daily. Machine clean. This was the first time
> System-Restore failed to "go back" and had to be done in SafeMode. It is
> also the first time system-restore failed to "fix" a problem. Except for
> this.... the machine runs fine and I love it. Installed IE7 and that works
> great also. What could prevent SR from working in regular mode?
>
> Everything was "closed" when tied.

If System Restore worked in Safe Mode and not in Regular Mode, then
something you have running in Regular Mode interfered. As a guess, I'd vote
for the culprit being Zone Alarm as it has a lot of issues and is no longer
recommended. I'm also not fond of PC-Tools and seeing as it has just now
been purchased by Symantec, AFAIC that's a death knell for any quality it
may have had.

I usually recommend NOD32, Kaspersky, Avast, or Avira for antivirus
programs. The built-in Windows Firewall is adequate for most people.

The only way to discover what happened on your system (assuming this wasn't
a one-off glitch, which it most certainly could have been), would be to:

1. Delete all System Restore points by disabling it, rebooting, and then
enable it again. This will get rid of any SR points that may be corrupted.
Then test by doing a SR in Regular Mode. If this works, you're done.

2. If you still can't do a SR in Regular Mode, do a clean boot and then
test. If SR works, add back one item at a time, testing SR after each
addition.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

GingerKatt
Fri Aug 22 10:04:37 PDT 2008


"Malke" <malke@invalid.invalid> wrote in message
news:uOSoyfrAJHA.2056@TK2MSFTNGP05.phx.gbl...
> GingerKatt wrote:
>
>> The version of Windows is HP desktop XP/SP2/HomeAddition, 512 MB-Ram,
>> 2.60
>> GHZ Pentium, about 5 yrs old. ZoneAlarm for firewall. MS-WindowsDefender
>> installed. Spybot and other anti-crapware run every 10 days. PC-Tools
>> anti-virus undated daily. Machine clean. This was the first time
>> System-Restore failed to "go back" and had to be done in SafeMode. It is
>> also the first time system-restore failed to "fix" a problem. Except for
>> this.... the machine runs fine and I love it. Installed IE7 and that
>> works
>> great also. What could prevent SR from working in regular mode?
>>
>> Everything was "closed" when tied.
>
> If System Restore worked in Safe Mode and not in Regular Mode, then
> something you have running in Regular Mode interfered. As a guess, I'd
> vote
> for the culprit being Zone Alarm as it has a lot of issues and is no
> longer
> recommended. I'm also not fond of PC-Tools and seeing as it has just now
> been purchased by Symantec, AFAIC that's a death knell for any quality it
> may have had.
>
> I usually recommend NOD32, Kaspersky, Avast, or Avira for antivirus
> programs. The built-in Windows Firewall is adequate for most people.

Thanks, I just made note of these and will do some Googling.

> The only way to discover what happened on your system (assuming this
> wasn't
> a one-off glitch, which it most certainly could have been), would be to:
>
> 1. Delete all System Restore points by disabling it, rebooting, and then
> enable it again. This will get rid of any SR points that may be corrupted.
> Then test by doing a SR in Regular Mode. If this works, you're done.
>
> 2. If you still can't do a SR in Regular Mode, do a clean boot and then
> test. If SR works, add back one item at a time, testing SR after each
> addition.
>
> Clean boot in Windows XP - http://support.microsoft.com/kb/310353
> Clean-boot advanced troubleshooting in Windows XP -
> http://support.microsoft.com/kb/316434

OK, will do.

>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>