USB Port not working in XP

IBM Netvista, latest BIOS, XP-P with latest patches/updates. Symptoms
appear on SP2 as well as SP3.

All of a sudden I lost my USB Ports on the computer. I think it happened
because of a power failure, but not sure. I hear the pacifier beep in the
speaker when connecting my mouse or thumb drive, however, neither responds.
the mouse LED lights, but cursor remains in the middle of the screen. I
don't have a USB keyboard so I can't test the USB connection during BOOT. I
suspect it will work. The mouse will not be recognized until the OS loads.
The thumb drive makes the same beep, but I never see it displayed as a
removable drive or any drive for that matter. The PS2 mouse works just
fine. Using a USB to PS2 adaptor does not work either.

Any ideas?? I'm stumpbed on this one. The MSKB isn't of any help so far.

Thanks

Claymore
Tue Jun 10 20:08:03 PDT 2008

On Jun 10, 3:58=A0pm, "Bill" <bi...@microsoft.com> wrote:
> IBM Netvista, latest BIOS, XP-P with latest patches/updates. =A0Symptoms
> appear on SP2 as well as SP3.
>
> All of a sudden I lost my USB Ports on the computer. =A0I think it happene=
d
> because of a power failure, but not sure. =A0I hear the pacifier beep in t=
he
> speaker when connecting my mouse or thumb drive, however, neither responds=
.
> the mouse LED lights, but cursor remains in the middle of the screen. =A0I=

> don't have a USB keyboard so I can't test the USB connection during BOOT. =
=A0I
> suspect it will work. =A0The mouse will not be recognized until the OS loa=
ds.
> The thumb drive makes the same beep, but I never see it displayed as a
> removable drive or any drive for that matter. =A0The PS2 mouse works just
> fine. =A0Using a USB =A0to PS2 adaptor does not work either.
>
> Any ideas?? =A0I'm stumpbed on this one. =A0The MSKB isn't of any help so =
far.
>
> Thanks

Hi,

Have a read here:

http://forums.techguy.org/windows-nt-2000-xp/582627-usb-suddenly-not-working=
-usb.html

Note the solution to unplug the power cord. I would try this first as
it's the easiest, then the other solution if that doesn't work.

Rich
Tue Jun 10 20:11:02 PDT 2008

Bill, the first thing I would try is rt clicking MyComputer>select
Properties>Hardware>Device Manager>USB Controllers. rt click on each one
and choose
Uninstall. When all are uninstalled restart and let XP reinstall them.
"Bill" <billg@microsoft.com> wrote in message
news:484edc6e$0$3357$4c368faf@roadrunner.com...
> IBM Netvista, latest BIOS, XP-P with latest patches/updates. Symptoms
> appear on SP2 as well as SP3.
>
> All of a sudden I lost my USB Ports on the computer. I think it happened
> because of a power failure, but not sure. I hear the pacifier beep in the
> speaker when connecting my mouse or thumb drive, however, neither
> responds. the mouse LED lights, but cursor remains in the middle of the
> screen. I don't have a USB keyboard so I can't test the USB connection
> during BOOT. I suspect it will work. The mouse will not be recognized
> until the OS loads. The thumb drive makes the same beep, but I never see
> it displayed as a removable drive or any drive for that matter. The PS2
> mouse works just fine. Using a USB to PS2 adaptor does not work either.
>
> Any ideas?? I'm stumpbed on this one. The MSKB isn't of any help so far.
>
> Thanks
>