Shenan
Wed Mar 26 13:27:42 PDT 2008
Joe Winkleman wrote:
> Need to re-install XP and Office Works after a crash. No one knows
> where the 'KEY' numbers are. How can we find them?
You asked this already.
http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_frm/thread/3381c322c1aab6d6/ed926e98257bcf5a#ed926e98257bcf5a
Joe Winkleman wrote:
> Need to re-install XP and Office Works after a crash. Do not have
> original containers so we do not haes'key' numbers. How can I get
> these without having to pay MS $49?
Shenan Stanley wrote:
> So you need to cleanly install Microsoft Windows XP (what version?
> Home, Professional, TabletPC, Media Center, x64, etc?) and
> Microsoft Works (what version?) and you do not have the
> installation media nor did your computer come with a restoration
> method that you can now utilize? (Although if you bought it new
> and those were pre-installed, part of the manufacturer's agreement
> is that they provide you with a manner to restore to an 'as
> purchased' state...)
>
> Are you certain?
>
> Your computer case (if an OEM computer) likely has a sticker on it
> that contains the product key for the Windows XP (whatever version
> it came with) operating system. Although it is entirely possible
> that whatever method for restoration/recovery given to you by the
> original equipment manufacturer (OEM) of the computer in question
> does not require that you actually *have* those numbers in order to
> restore/recover.
>
> My suggestion(s) are:
> - Follow the manufacturer's recommended method for
> restoration/recovery.
> - Look for the sticker I spoke of earlier containing the product
> key.
> - Look through the computer documentation and such for the
> recovery/restoration method.
> - Contact the manufacturer for assistance - especially if you have
> lost parts of the above listed items.
>
> Otherwise - barring any of that - if you have lost the installation
> media and/or the product keys for one or more of the products
> previously installed - you may have to purchase them anew - as you
> have lost what you need and not all loss comes without some cost to
> you. ;-) You can - after all - easily copy said media and
> seperately store additional copies - including serial
> numbers/product keys in alternative and safe locations with ease
> when it comes to computers.
And then you never continued the original conversation...
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
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