On a Lenovo PC running XP Professional
The Disk properties shows 110GB (of 120 gb) used.

But adding up the space used by all of the folders (including hidden
folders) only adds up to 16 GB there is 94gb missing

Have tried DiskCleanup, CHKDSK, and Defrag.

Symantec scan shows no viruses

Where should I look next, what should I do next?

Tom

Re: Missing Disk Drive Space by amspoke

amspoke
Wed Aug 20 12:06:38 PDT 2008


Use disk manager at adminitrative tools on control panel, this will show
graphically your disk capacities, availability, etc. You will be able to
crear partitions (which seems your problem) or activate volumes if needed.

Best
--
Juan E. Gómez
http://www.juanen.com
MCP 70-282/290/291

"Chegu Tom" <noemail@yahoo.com> escribió en el mensaje de
noticias:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>

Re: Missing Disk Drive Space by Jim

Jim
Wed Aug 20 12:10:13 PDT 2008


"Chegu Tom" <noemail@yahoo.com> wrote in message
news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>
Did you also include the hidden, system folders as well? A consumer of
significant space (but not nearly that much) would be the \system volume
information\ folder which contains restore points.
Jim



Re: Missing Disk Drive Space by Chegu

Chegu
Wed Aug 20 12:18:57 PDT 2008

Juan

Thanks. That did not help, I had been there before.

It told me that I have an NTFS partition (C:) of 106 GB with only 9GB free
(There should be about 90gb free). I didn't see any way top list the sizes
of the files or folders

Whatever is hiding my disk space is hiding from this utility as well

Any other ideas

Tom



"Juan E. Gómez" <amspoke@gmail.com> wrote in message
news:O5NfgfvAJHA.3756@TK2MSFTNGP03.phx.gbl...
> Use disk manager at adminitrative tools on control panel, this will show
> graphically your disk capacities, availability, etc. You will be able to
> crear partitions (which seems your problem) or activate volumes if needed.
>
> Best
> --
> Juan E. Gómez
> http://www.juanen.com
> MCP 70-282/290/291
>
> "Chegu Tom" <noemail@yahoo.com> escribió en el mensaje de
> noticias:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
>> On a Lenovo PC running XP Professional
>> The Disk properties shows 110GB (of 120 gb) used.
>>
>> But adding up the space used by all of the folders (including hidden
>> folders) only adds up to 16 GB there is 94gb missing
>>
>> Have tried DiskCleanup, CHKDSK, and Defrag.
>>
>> Symantec scan shows no viruses
>>
>> Where should I look next, what should I do next?
>>
>> Tom
>>
>>
>>



Re: Missing Disk Drive Space by Chegu

Chegu
Wed Aug 20 12:24:16 PDT 2008

Thanks Jim

Yes, I have system and hidden files showing in my windows explorer folder
settings

Tom

"Jim" <j.n@invalid.invalid> wrote in message
news:%23sSmjhvAJHA.1224@TK2MSFTNGP02.phx.gbl...
>
> "Chegu Tom" <noemail@yahoo.com> wrote in message
> news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
>> On a Lenovo PC running XP Professional
>> The Disk properties shows 110GB (of 120 gb) used.
>>
>> But adding up the space used by all of the folders (including hidden
>> folders) only adds up to 16 GB there is 94gb missing
>>
>> Have tried DiskCleanup, CHKDSK, and Defrag.
>>
>> Symantec scan shows no viruses
>>
>> Where should I look next, what should I do next?
>>
>> Tom
>>
>>
>>
> Did you also include the hidden, system folders as well? A consumer of
> significant space (but not nearly that much) would be the \system volume
> information\ folder which contains restore points.
> Jim
>



Re: Missing Disk Drive Space by JS

JS
Wed Aug 20 13:12:38 PDT 2008

See if JDiskReport can find were the differences are.
http://www.jgoodies.com/freeware/jdiskreport/

JS

"Chegu Tom" <noemail@yahoo.com> wrote in message
news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>



Re: Missing Disk Drive Space by Nepatsfan

Nepatsfan
Wed Aug 20 13:19:29 PDT 2008

"Chegu Tom" <noemail@yahoo.com> wrote in message
news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden folders)
> only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>


First off, a hard drive labeled as 120GB will actually have only 112GB of
storage space due to the way manufacturer's define a GB. Take a look at this
article for more info.

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=615&p_created=1034613413&p_sid=-5PFuDYh&p_lva=615&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD04MTUmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MQ**&p_li=&p_topview=1

Odds are your computer has a hidden partition that contains the files needed to
restore Windows XP and the programs that came preinstalled on your Lenovo. This
can take up several GBs of space.

Beyond that, here are a couple of programs that can help you see what is on your
hard drive.

SequoiaView 1.3
http://www.win.tue.nl/sequoiaview/

JDiskReport
http://www.jgoodies.com/freeware/jdiskreport/index.html

Good luck

Nepatsfan



Re: Missing Disk Drive Space by Chegu

Chegu
Wed Aug 20 13:37:13 PDT 2008

Thanks
120gb or 12 gb there is still 80 or 90 gb missing
the restore partition is there and is listed separately

I will try the utilities you suggest

Tom



"Nepatsfan" <nepatsfan@SBXXXIX.com> wrote in message
news:uWoeSIwAJHA.3392@TK2MSFTNGP03.phx.gbl...
> "Chegu Tom" <noemail@yahoo.com> wrote in message
> news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
>> On a Lenovo PC running XP Professional
>> The Disk properties shows 110GB (of 120 gb) used.
>>
>> But adding up the space used by all of the folders (including hidden
>> folders) only adds up to 16 GB there is 94gb missing
>>
>> Have tried DiskCleanup, CHKDSK, and Defrag.
>>
>> Symantec scan shows no viruses
>>
>> Where should I look next, what should I do next?
>>
>> Tom
>>
>>
>>
>
>
> First off, a hard drive labeled as 120GB will actually have only 112GB of
> storage space due to the way manufacturer's define a GB. Take a look at
> this article for more info.
>
> http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=615&p_created=1034613413&p_sid=-5PFuDYh&p_lva=615&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD04MTUmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MQ**&p_li=&p_topview=1
>
> Odds are your computer has a hidden partition that contains the files
> needed to restore Windows XP and the programs that came preinstalled on
> your Lenovo. This can take up several GBs of space.
>
> Beyond that, here are a couple of programs that can help you see what is
> on your hard drive.
>
> SequoiaView 1.3
> http://www.win.tue.nl/sequoiaview/
>
> JDiskReport
> http://www.jgoodies.com/freeware/jdiskreport/index.html
>
> Good luck
>
> Nepatsfan
>
>



Re:JdiskReport - Missing Disk Drive Space by Chegu

Chegu
Wed Aug 20 14:42:18 PDT 2008

Hi Jim, JS, Nepatsfan

I tried JDiskReport and got a list of the 16 GB I knew about
Windows still says there are 103 GB

I put a screen shot of the reports at
http://www.pipebendersinc.com/sizes.jpg

How can I get windows to recheck everytihng like jdsikreport did
I thought chkdsk or defrag would do that

Tom







"Chegu Tom" <noemail@yahoo.com> wrote in message
news:eOYlLdvAJHA.528@TK2MSFTNGP06.phx.gbl...
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>



Re: Missing Disk Drive Space by Gerry

Gerry
Wed Aug 20 14:46:16 PDT 2008

The figures for used disk space are usually found on investigation to
understate what is used, although there is at least one factor I know of
that goes the other way.

Windows Explorer records the sum of the files sizes, whereas the size on
disk for some files may be less. The difference is caused where file
system is NTFS and file compression has been applied. Compressed files
are displayed in Windows Explorer in a blue font. Files not compressed
display in a black font. In the Windows Directory of your C partition
you will have some Uninstall folders in your Windows folder typically:
$NtServicePackUninstall$ and NtUninstallKB282010$ etc and these in total
can produce a noticeable discrepancy in the figure to be included in any
reconcilaion.

The way to see most hidden files is to go to Start, Control Panel,
Folder Options, View, Advanced Settings and verify that the box before
"Show hidden files and folders" is checked and "Hide protected operating
system files " is unchecked. You may need to scroll down to see the
second item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Notwithstanding there remain some files which remain hidden. You still
will not see the System Volume Information folder.
How to Gain Access to the System Volume Information Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;309531

The contents of the System Volume Information Folder can also be
compressed to produce the same discrepancy mentioned earlier between
file size and size on disk..

Other files not visible include hiberfil.sys, Norton Protected Storage
and Rollback files.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to be
defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment them.

I would be interested in seeing a Disk Defragmenter report from Pat's
computer. Open Disk Defragmenter and click on Analyse. Select View
Report and click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

If you unexpected lose a lot of disk space it can be the result of not
stopping logging , although these files are normally visible.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




Chegu Tom wrote:
> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom



Re: Re:JdiskReport - Missing Disk Drive Space by Shenan

Shenan
Wed Aug 20 15:18:23 PDT 2008

Chegu Tom wrote:
> I tried JDiskReport and got a list of the 16 GB I knew about
> Windows still says there are 103 GB
>
> I put a screen shot of the reports at
> http://www.pipebendersinc.com/sizes.jpg
>
> How can I get windows to recheck everytihng like jdsikreport did
> I thought chkdsk or defrag would do that

Given the screenshot you have and what you have written about having chnaged
thinsg so you can see hiddedn/etc files - I would be a bit stumped to tell
you what is using your space...

My suggestion...

Follow the appropriate instructions here:
http://www.bleepingcomputer.com/tutorials/tutorial62.html
... to verify you have it so you can see all hidden files.

Re-run JDISK.

Also - clean up what you can...

If you are comfortable with the stability of your system, you can delete the
uninstall files for the patches that Windows XP has installed...
http://www3.telus.net/dandemar/spack.htm

You can run Disk Cleanup - built into Windows XP - to erase all but your
latest restore point and cleanup even more "loose files"..

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

You can turn off hibernation if it is on and you don't use it..

When you hibernate your computer, Windows saves the contents of the system's
memory to the hiberfil.sys file. As a result, the size of the hiberfil.sys
file will always equal the amount of physical memory in your system. If you
don't use the hibernate feature and want to recapture the space that Windows
uses for the hiberfil.sys file, perform the following steps:

- Start the Control Panel Power Options applet (go to Start, Settings,
Control Panel, and click Power Options).
- Select the Hibernate tab, clear the "Enable hibernation" check box, then
click OK; although you might think otherwise, selecting Never under the
"System hibernates" option on the Power Schemes tab doesn't delete the
hiberfil.sys file.
- Windows will remove the "System hibernates" option from the Power Schemes
tab and delete the hiberfil.sys file.

You can control how much space your System Restore can use...

1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Highlight one of your drives (or C: if you only have one) and click on
the "Settings" button.
4. Change the percentage of disk space you wish to allow.. I suggest moving
the slider until you have just about 1GB (1024MB or close to that...)
5. Click OK.. Then Click OK again.

You can control how much space your Temporary Internet Files can utilize...

Empty your Temporary Internet Files and shrink the size it stores to a
size between 64MB and 128MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 64MB and 128MB. (It may be MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.

You can use an application that scans your system for log files and
temporary files and use that to get rid of those:

Ccleaner (Free!)
http://www.ccleaner.com/

Other ways to free up space..

SequoiaView
http://www.win.tue.nl/sequoiaview/

JDiskReport (which you know about.)
http://www.jgoodies.com/freeware/jdiskreport/index.html

Those can help you visually discover where all the space is being used.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Re: Missing Disk Drive Space by John

John
Wed Aug 20 16:25:01 PDT 2008

Run a simple chkdsk on the drive and give use the usage/cluster report
on it. Run:

chkdsk c:

and give us all the usage and allocation numbers reported.

John

Chegu Tom wrote:

> On a Lenovo PC running XP Professional
> The Disk properties shows 110GB (of 120 gb) used.
>
> But adding up the space used by all of the folders (including hidden
> folders) only adds up to 16 GB there is 94gb missing
>
> Have tried DiskCleanup, CHKDSK, and Defrag.
>
> Symantec scan shows no viruses
>
> Where should I look next, what should I do next?
>
> Tom
>
>
>

Re: Missing Disk Drive Space by Chegu

Chegu
Thu Aug 21 11:11:39 PDT 2008

John

I will do that later today. I am setting up a new machine for that user and
transfering his data.
I will have the problem machine on my bench tomorrow and will send you those
numbers then.

Don't forget to check back at this thread.

Tom


"John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
news:OoRf8vxAJHA.3748@TK2MSFTNGP03.phx.gbl...
> Run a simple chkdsk on the drive and give use the usage/cluster report on
> it. Run:
>
> chkdsk c:
>
> and give us all the usage and allocation numbers reported.
>
> John
>
> Chegu Tom wrote:
>
>> On a Lenovo PC running XP Professional
>> The Disk properties shows 110GB (of 120 gb) used.
>>
>> But adding up the space used by all of the folders (including hidden
>> folders) only adds up to 16 GB there is 94gb missing
>>
>> Have tried DiskCleanup, CHKDSK, and Defrag.
>>
>> Symantec scan shows no viruses
>>
>> Where should I look next, what should I do next?
>>
>> Tom
>>
>>


Re: Missing Disk Drive Space by Chegu

Chegu
Thu Aug 21 11:54:31 PDT 2008

John

Current priority is to setup a new machine for the user transfer files etc.

I will have the problem machine on my desk Friday morning and will run
chkdsk and send you the info

Don't forget to check this thread

Tom
"John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
news:OoRf8vxAJHA.3748@TK2MSFTNGP03.phx.gbl...
> Run a simple chkdsk on the drive and give use the usage/cluster report on
> it. Run:
>
> chkdsk c:
>
> and give us all the usage and allocation numbers reported.
>
> John
>
> Chegu Tom wrote:
>
>> On a Lenovo PC running XP Professional
>> The Disk properties shows 110GB (of 120 gb) used.
>>
>> But adding up the space used by all of the folders (including hidden
>> folders) only adds up to 16 GB there is 94gb missing
>>
>> Have tried DiskCleanup, CHKDSK, and Defrag.
>>
>> Symantec scan shows no viruses
>>
>> Where should I look next, what should I do next?
>>
>> Tom
>>
>>