When I try and open word, I get that it has encountered a problem and needs
to close. Then it ask to open word in safe mode. I am unable to open docs
that have been saved in this mode. I have used the installation disk to
repair and even reistall, but I get the same response. Please help.

Re: word not opening correctly. by Jay

Jay
Wed Sep 28 09:16:06 CDT 2005

On Wed, 28 Sep 2005 04:34:04 -0700, "mary"
<mary@discussions.microsoft.com> wrote:

>When I try and open word, I get that it has encountered a problem and needs
>to close. Then it ask to open word in safe mode. I am unable to open docs
>that have been saved in this mode. I have used the installation disk to
>repair and even reistall, but I get the same response. Please help.
>
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

Re: word not opening correctly. by mary

mary
Wed Sep 28 22:42:02 CDT 2005

I had norton on my computer but I have since deleted it. I have mcafee, does
this pose a problem. To be honest I think that my problems started when I
deleted norton from my hard drive.

"Jay Freedman" wrote:

> On Wed, 28 Sep 2005 04:34:04 -0700, "mary"
> <mary@discussions.microsoft.com> wrote:
>
> >When I try and open word, I get that it has encountered a problem and needs
> >to close. Then it ask to open word in safe mode. I am unable to open docs
> >that have been saved in this mode. I have used the installation disk to
> >repair and even reistall, but I get the same response. Please help.
> >
> See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
>

Re: word not opening correctly. by mary

mary
Thu Sep 29 08:20:04 CDT 2005

Also, when I was trying things in my control panel, it tells me that
microsoft explorer has encountered a problem. My excel, PPT, and outlook are
all fine.

"mary" wrote:

> I had norton on my computer but I have since deleted it. I have mcafee, does
> this pose a problem. To be honest I think that my problems started when I
> deleted norton from my hard drive.
>
> "Jay Freedman" wrote:
>
> > On Wed, 28 Sep 2005 04:34:04 -0700, "mary"
> > <mary@discussions.microsoft.com> wrote:
> >
> > >When I try and open word, I get that it has encountered a problem and needs
> > >to close. Then it ask to open word in safe mode. I am unable to open docs
> > >that have been saved in this mode. I have used the installation disk to
> > >repair and even reistall, but I get the same response. Please help.
> > >
> > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.
> >
> > --
> > Regards,
> > Jay Freedman
> > Microsoft Word MVP FAQ: http://word.mvps.org
> >