Word2003 stops responding

My users have a problem with word2003, it stops responding with no apparent
reason. They will be working fine opening and editing word documents and
after a while the cursor in the word document would freeze and they no longer
able to edit the document. The only way thus far to correct this is to shut
down and restart the application.
Has anybody ever seen this.
Thanks for any help.

Jezebel
Fri Jul 29 23:01:14 CDT 2005

You say 'userS' -- are you seeing this problem on more than one machine? If
so, the problem is something that those machines have in common: such as a
corrupt template, or a network problem with a shared folder, or a dubious
add-in. You'll need to work through the possibilities and eliminate them to
home in on the culprit. Or re-post with more details.




"Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
> My users have a problem with word2003, it stops responding with no
> apparent
> reason. They will be working fine opening and editing word documents and
> after a while the cursor in the word document would freeze and they no
> longer
> able to edit the document. The only way thus far to correct this is to
> shut
> down and restart the application.
> Has anybody ever seen this.
> Thanks for any help.

Rodrigue
Wed Aug 03 07:15:03 CDT 2005

Yes, it is occurring on more than one machine. All users including the faulty
ones use the same templates off of a file server. In the meantime I read an
article in the knowledge base and disabled all "autoformat" settings from
these machines and Word still freezes. Also this does not happen everytime,
sometimes it happens after about an hour and 50 letters, sometimes longer and
it can be on a template that ran fine a few times before.

"Jezebel" wrote:

> You say 'userS' -- are you seeing this problem on more than one machine? If
> so, the problem is something that those machines have in common: such as a
> corrupt template, or a network problem with a shared folder, or a dubious
> add-in. You'll need to work through the possibilities and eliminate them to
> home in on the culprit. Or re-post with more details.
>
>
>
>
> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
> > My users have a problem with word2003, it stops responding with no
> > apparent
> > reason. They will be working fine opening and editing word documents and
> > after a while the cursor in the word document would freeze and they no
> > longer
> > able to edit the document. The only way thus far to correct this is to
> > shut
> > down and restart the application.
> > Has anybody ever seen this.
> > Thanks for any help.
>
>
>

Jezebel
Wed Aug 03 10:19:42 CDT 2005

My guess is the network, but that's only a guess. This is not something that
can be tracked down by remote control.


"Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
news:4109DDD9-512D-4D01-84E6-08DB903155E2@microsoft.com...
> Yes, it is occurring on more than one machine. All users including the
> faulty
> ones use the same templates off of a file server. In the meantime I read
> an
> article in the knowledge base and disabled all "autoformat" settings from
> these machines and Word still freezes. Also this does not happen
> everytime,
> sometimes it happens after about an hour and 50 letters, sometimes longer
> and
> it can be on a template that ran fine a few times before.
>
> "Jezebel" wrote:
>
>> You say 'userS' -- are you seeing this problem on more than one machine?
>> If
>> so, the problem is something that those machines have in common: such as
>> a
>> corrupt template, or a network problem with a shared folder, or a dubious
>> add-in. You'll need to work through the possibilities and eliminate them
>> to
>> home in on the culprit. Or re-post with more details.
>>
>>
>>
>>
>> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
>> news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
>> > My users have a problem with word2003, it stops responding with no
>> > apparent
>> > reason. They will be working fine opening and editing word documents
>> > and
>> > after a while the cursor in the word document would freeze and they no
>> > longer
>> > able to edit the document. The only way thus far to correct this is to
>> > shut
>> > down and restart the application.
>> > Has anybody ever seen this.
>> > Thanks for any help.
>>
>>
>>

Rodrigue
Tue Aug 09 07:15:07 CDT 2005

One user has templates on her desktop, which she was using to fill in
information to fax to customers and after seven or eight attempts Word
freezes. All this is local and she was opening the documents by double
clicking on her desktop. I generated an error report for Microsoft. The OS is
XP Pro SP2 and Word 2003.

"Jezebel" wrote:

> My guess is the network, but that's only a guess. This is not something that
> can be tracked down by remote control.
>
>
> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> news:4109DDD9-512D-4D01-84E6-08DB903155E2@microsoft.com...
> > Yes, it is occurring on more than one machine. All users including the
> > faulty
> > ones use the same templates off of a file server. In the meantime I read
> > an
> > article in the knowledge base and disabled all "autoformat" settings from
> > these machines and Word still freezes. Also this does not happen
> > everytime,
> > sometimes it happens after about an hour and 50 letters, sometimes longer
> > and
> > it can be on a template that ran fine a few times before.
> >
> > "Jezebel" wrote:
> >
> >> You say 'userS' -- are you seeing this problem on more than one machine?
> >> If
> >> so, the problem is something that those machines have in common: such as
> >> a
> >> corrupt template, or a network problem with a shared folder, or a dubious
> >> add-in. You'll need to work through the possibilities and eliminate them
> >> to
> >> home in on the culprit. Or re-post with more details.
> >>
> >>
> >>
> >>
> >> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> >> news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
> >> > My users have a problem with word2003, it stops responding with no
> >> > apparent
> >> > reason. They will be working fine opening and editing word documents
> >> > and
> >> > after a while the cursor in the word document would freeze and they no
> >> > longer
> >> > able to edit the document. The only way thus far to correct this is to
> >> > shut
> >> > down and restart the application.
> >> > Has anybody ever seen this.
> >> > Thanks for any help.
> >>
> >>
> >>
>
>
>

Rodrigue
Tue Aug 09 12:22:03 CDT 2005

Is there any state to check for, when Word freezes,such as
If (Word.Isenabled) ("Pseudo code")

"Rodrigue" wrote:

> One user has templates on her desktop, which she was using to fill in
> information to fax to customers and after seven or eight attempts Word
> freezes. All this is local and she was opening the documents by double
> clicking on her desktop. I generated an error report for Microsoft. The OS is
> XP Pro SP2 and Word 2003.
>
> "Jezebel" wrote:
>
> > My guess is the network, but that's only a guess. This is not something that
> > can be tracked down by remote control.
> >
> >
> > "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> > news:4109DDD9-512D-4D01-84E6-08DB903155E2@microsoft.com...
> > > Yes, it is occurring on more than one machine. All users including the
> > > faulty
> > > ones use the same templates off of a file server. In the meantime I read
> > > an
> > > article in the knowledge base and disabled all "autoformat" settings from
> > > these machines and Word still freezes. Also this does not happen
> > > everytime,
> > > sometimes it happens after about an hour and 50 letters, sometimes longer
> > > and
> > > it can be on a template that ran fine a few times before.
> > >
> > > "Jezebel" wrote:
> > >
> > >> You say 'userS' -- are you seeing this problem on more than one machine?
> > >> If
> > >> so, the problem is something that those machines have in common: such as
> > >> a
> > >> corrupt template, or a network problem with a shared folder, or a dubious
> > >> add-in. You'll need to work through the possibilities and eliminate them
> > >> to
> > >> home in on the culprit. Or re-post with more details.
> > >>
> > >>
> > >>
> > >>
> > >> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> > >> news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
> > >> > My users have a problem with word2003, it stops responding with no
> > >> > apparent
> > >> > reason. They will be working fine opening and editing word documents
> > >> > and
> > >> > after a while the cursor in the word document would freeze and they no
> > >> > longer
> > >> > able to edit the document. The only way thus far to correct this is to
> > >> > shut
> > >> > down and restart the application.
> > >> > Has anybody ever seen this.
> > >> > Thanks for any help.
> > >>
> > >>
> > >>
> >
> >
> >

Rodrigue
Wed Aug 17 12:35:04 CDT 2005

To get around the problem I put in code to open and close Word everytime a
user needs to work on documents, instead of leaving Word open the whole time.
This seems to take care of the sporadic freezing problem.

"Rodrigue" wrote:

> Is there any state to check for, when Word freezes,such as
> If (Word.Isenabled) ("Pseudo code")
>
> "Rodrigue" wrote:
>
> > One user has templates on her desktop, which she was using to fill in
> > information to fax to customers and after seven or eight attempts Word
> > freezes. All this is local and she was opening the documents by double
> > clicking on her desktop. I generated an error report for Microsoft. The OS is
> > XP Pro SP2 and Word 2003.
> >
> > "Jezebel" wrote:
> >
> > > My guess is the network, but that's only a guess. This is not something that
> > > can be tracked down by remote control.
> > >
> > >
> > > "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> > > news:4109DDD9-512D-4D01-84E6-08DB903155E2@microsoft.com...
> > > > Yes, it is occurring on more than one machine. All users including the
> > > > faulty
> > > > ones use the same templates off of a file server. In the meantime I read
> > > > an
> > > > article in the knowledge base and disabled all "autoformat" settings from
> > > > these machines and Word still freezes. Also this does not happen
> > > > everytime,
> > > > sometimes it happens after about an hour and 50 letters, sometimes longer
> > > > and
> > > > it can be on a template that ran fine a few times before.
> > > >
> > > > "Jezebel" wrote:
> > > >
> > > >> You say 'userS' -- are you seeing this problem on more than one machine?
> > > >> If
> > > >> so, the problem is something that those machines have in common: such as
> > > >> a
> > > >> corrupt template, or a network problem with a shared folder, or a dubious
> > > >> add-in. You'll need to work through the possibilities and eliminate them
> > > >> to
> > > >> home in on the culprit. Or re-post with more details.
> > > >>
> > > >>
> > > >>
> > > >>
> > > >> "Rodrigue" <Rodrigue@discussions.microsoft.com> wrote in message
> > > >> news:20023D36-050D-4467-8572-9677136AF440@microsoft.com...
> > > >> > My users have a problem with word2003, it stops responding with no
> > > >> > apparent
> > > >> > reason. They will be working fine opening and editing word documents
> > > >> > and
> > > >> > after a while the cursor in the word document would freeze and they no
> > > >> > longer
> > > >> > able to edit the document. The only way thus far to correct this is to
> > > >> > shut
> > > >> > down and restart the application.
> > > >> > Has anybody ever seen this.
> > > >> > Thanks for any help.
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >