I hope this is the appropriate forum for this question. I apologize for the
length of my message but it has been a lengthy battle. I have a Dell
Dimension 8250 computer with Windows XP. For the past several months I have
had difficulty getting my Word 2002 to function properly. It frequently
would not open of partially open and then freeze. The Windows Task Manager
showed that Word was "Not Responding".
I tried using "Detect and Repair in "Help" in Word but Word 2002 still
didn't improve. I opened the Control Panel, clicked on Word 2002 and tried
to repair Word that way but it didn't work. Finally I uninstalled Word 2002
and Microsoft Works 2003 and inserted Disc 1 of the Microsoft Works Suite
2003 that came with my computer and reinstalled them. Microsoft Works 2003
reinstalled ok but Word 2002 did not install properly. I can't find it when
I click on "Start" and "All Programs". Also the Works Task Launcher shows
Word but when I click on it I get the message "The Works Task Launcher cannot
access the task you selected. Files needed to start the program may be
missing, corrupted, or may have been deleted. To retore or replace the
files, reinstall the program, and then try starting the program again."
I've tried to reinstall the program about 3 times now with the same results.
I first tried to custom install Word 2002 by itself and that didn't work. I
then tried to uninstall Microsoft Works Suite 2003 and and Word and then
reinstall both. It shows Word 2002 installing but I can't find it. What am
I doing wrong?