Jonathan
Thu Feb 09 11:04:26 CST 2006
Hi new User
I suspect that the templates for your documents have been located on a
shared network drive, and in the process of upgrading the location of the
shared drive has been changed. This is a known bug in Word.
This KB article describes the problem.
Your Word documents take a long time to open when they have attached
templates
http://support.microsoft.com/?kbid=823372
The problem does *not* occur if the templates is located on the C: drive
According to this article, the problem is fixed if you install Windows XP
Service Pack 2
List of fixes included in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;811113
However, I have still experienced this kind of problem even though I have XP
SP2.
In the short term, the fix is to set the network share back to how it was,
so that the templates can be quickly found again. In the long term, the fix
is always to store company templates on the C drive of each PC.
--
Regards
Jonathan West - Word MVP
www.intelligentdocuments.co.uk
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
"New User of Microsoft XP Professional" <New User of Microsoft XP
Professional @discussions.microsoft.com> wrote in message
news:9D880EA3-33D0-49DE-8B9D-471CD58FEC29@microsoft.com...
>I work in an office with 25 users which were all "refreshed" with new
> computers and upgraded to Windows XP Professional. All the applications
> open
> immediatly with the exception of "Word". It takes around 20 seconds to
> execute the application and about 45 seconds to open documents no matter
> how
> small the size. This is frustrating as the previous version "Windows 2000"
> was much faster. Most docs opened immediatly. Excell, Access, PowerPoint,
> in
> XP, all execute upon a click of the icon so why is Word different. I have
> called our helpdesk for assistance and believe they cannot figure this out
> or
> my request has been buried. Does anyone have a clue as to why this is
> happening??
>