i can't open the file Open On my Microsoft word ?

I installed Office XP on a PC with pre-installed Works--Word 2003--and I am
now unable to open any previously saved Office files. Prior to installing XP
SP2, every time I attempted to open an Office file or import any file or
photo the app would open but
would return "file unavailable" , however I now receive a large message
indicating the file has a virus. (McAfee security package from Premium MSN is
up to date) I can create and save new files, but I cannot re-open them on my
PC even though I can send them to another computer and they load perfectly.

I have tried uninstalling Works, uninstalling and re-installing Office XP
and later even installing Office 2003 Standard (All licensing legit,
Microsoft) and I can't seem to find a way to solve this problem. Any help
would be greatly appreciated.

Suzanne
Thu Nov 04 14:47:23 CST 2004

If you have or have ever had Norton AntiVirus, its Office Plug-in is the
problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Alex" <Alex@discussions.microsoft.com> wrote in message
news:DB52CAC8-E0E5-4F56-9728-CCE0A6885587@microsoft.com...
> I installed Office XP on a PC with pre-installed Works--Word 2003--and I
am
> now unable to open any previously saved Office files. Prior to installing
XP
> SP2, every time I attempted to open an Office file or import any file or
> photo the app would open but
> would return "file unavailable" , however I now receive a large message
> indicating the file has a virus. (McAfee security package from Premium MSN
is
> up to date) I can create and save new files, but I cannot re-open them on
my
> PC even though I can send them to another computer and they load
perfectly.
>
> I have tried uninstalling Works, uninstalling and re-installing Office XP
> and later even installing Office 2003 Standard (All licensing legit,
> Microsoft) and I can't seem to find a way to solve this problem. Any help
> would be greatly appreciated.