I just picked up my computer from the shop (restored OS, Windows XP Home)
and reinstalled WORD 2002.

Now, several times a day, WORD locks up and gives me the following message:

Runtime Error!
Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
abnormal program termination

I then lose everthing that I was working on!

Can someone tell me what the problem is and how to correct it?

Thanks.

Re: Runtime Error message by Terry

Terry
Sat Jul 12 09:22:56 PDT 2008

Did you install a local printer driver and set as the windows Default? Have
all patches to the OS and Word been applied?

--
Terry Farrell - MSWord MVP

"Bugsy" <Bugsy@bugtrap.com> wrote in message
news:OlQNvAD5IHA.408@TK2MSFTNGP06.phx.gbl...
>I just picked up my computer from the shop (restored OS, Windows XP Home)
>and reinstalled WORD 2002.
>
> Now, several times a day, WORD locks up and gives me the following
> message:
>
> Runtime Error!
> Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
> abnormal program termination
>
> I then lose everthing that I was working on!
>
> Can someone tell me what the problem is and how to correct it?
>
> Thanks.
>
>
>
>


Re: Runtime Error message by Bugsy

Bugsy
Sat Jul 12 10:41:51 PDT 2008

Thanks for the reply.

During my re-installation of all my programs, I DID install my HP printer
(from the disk that came with it), and set it as the default printer in
Control Panel.

I don't know, at this point, whether all patches to the OS and WORD have
been applied. I suspect that the OS patches were applied by the computer
shop. But I doubt that the WORD patches have been applied, since I
reinstalled that myself.

How do I check for current patches on WORD?

Thanks a million.


"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:OhVTKuD5IHA.5012@TK2MSFTNGP05.phx.gbl...
> Did you install a local printer driver and set as the windows Default?
> Have all patches to the OS and Word been applied?
>
> --
> Terry Farrell - MSWord MVP
>
> "Bugsy" <Bugsy@bugtrap.com> wrote in message
> news:OlQNvAD5IHA.408@TK2MSFTNGP06.phx.gbl...
>>I just picked up my computer from the shop (restored OS, Windows XP Home)
>>and reinstalled WORD 2002.
>>
>> Now, several times a day, WORD locks up and gives me the following
>> message:
>>
>> Runtime Error!
>> Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
>> abnormal program termination
>>
>> I then lose everthing that I was working on!
>>
>> Can someone tell me what the problem is and how to correct it?
>>
>> Thanks.
>>
>>
>>
>>
>



Re: Runtime Error message by Terry

Terry
Sat Jul 12 12:14:48 PDT 2008

Connect to the Windows Update Site and it will check for both Windows and
Office.

Terry

"Bugsy" <Bugsy@bugtrap.com> wrote in message
news:OSQuQaE5IHA.1952@TK2MSFTNGP02.phx.gbl...
> Thanks for the reply.
>
> During my re-installation of all my programs, I DID install my HP printer
> (from the disk that came with it), and set it as the default printer in
> Control Panel.
>
> I don't know, at this point, whether all patches to the OS and WORD have
> been applied. I suspect that the OS patches were applied by the computer
> shop. But I doubt that the WORD patches have been applied, since I
> reinstalled that myself.
>
> How do I check for current patches on WORD?
>
> Thanks a million.
>
>
> "Terry Farrell" <terryfarrell@msn.com> wrote in message
> news:OhVTKuD5IHA.5012@TK2MSFTNGP05.phx.gbl...
>> Did you install a local printer driver and set as the windows Default?
>> Have all patches to the OS and Word been applied?
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "Bugsy" <Bugsy@bugtrap.com> wrote in message
>> news:OlQNvAD5IHA.408@TK2MSFTNGP06.phx.gbl...
>>>I just picked up my computer from the shop (restored OS, Windows XP Home)
>>>and reinstalled WORD 2002.
>>>
>>> Now, several times a day, WORD locks up and gives me the following
>>> message:
>>>
>>> Runtime Error!
>>> Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
>>> abnormal program termination
>>>
>>> I then lose everthing that I was working on!
>>>
>>> Can someone tell me what the problem is and how to correct it?
>>>
>>> Thanks.
>>>
>>>
>>>
>>>
>>
>
>