Robert
Sat Nov 06 05:10:02 CST 2004
Heartfelt thanks to Beth Melton and Graham Mayor for their detailed help
which I have only just received. I apologise for the unintended multiple
postings on this thread. I had repeatedly received a message that my replies
could not be posted and that I was to "try again later" - with the result
that you now see.
It will take a few days to work through your suggestions and I will
certainly post again when I have something to report.
With renewed thanks for your professionalism,
Robert.
"Beth Melton" wrote:
> A Visual C++ error indicates a COM Add-in.
>
> Unforunately not all COM add-ins display in the COM Add-in utility in
> Word. Those that are installed per-machine (all users), rather than
> per-user, do not display.
>
> Finding them could be easy or difficult:
>
> - First go to Help/About Microsoft Word
> - Click the "System Info" command
> - Navigate to Office 10 Applications\Microsoft Word\COM Add-ins
> - Check each add-in on the right and see if there are any you didn't
> find in the COM Add-ins utility and check the "Installed" status. If
> it is installed then it's one you want to check out.
>
> Failing that try the following:
>
> 1) On the Tools menu, point at Macro, and click Security in the
> submenu
> 2) Select the Security Level tab if necessary
> 3) Set macro Security to Medium
> 4) Select the Trusted Publishers tab
> 5) Deselect Trust all installed add-ins and templates
> 6) Remove all Trusted Publishers/Trusted Sources
> 7) Exit and restart Word
>
> When Word starts you will be prompted to Enable/Disable macros for
> each add-in. The message box will also provide the file name and
> location. Note those that start with F*.DLL, such as FStock.DLL,
> FName.DLL are for smart tags and they have not been known to cause
> this issue at this time.
>
> If you are still unable to find the add-in then download the Process
> Explorer from:
>
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
>
> - Start Word
> - Run the Process Explorer utility
> - In the upper pane select Excel.exe
> - Locate the "View DLLs" command in the Toolbar (if you see View
> Handles then View DLLs is already in use)
> - In the lower pane locate the DLLs and see if you can determine which
> DLL could be causing the issue. The Description and Company Name
> columns may help you out. (Click the Name column heading to sort)
> - Locate the path for the DLL in a column on the right
> - Once found exit Word and rename the DLL to prevent it from loading.
>
> Note it is best to rename the file extension rather than the file
> name.
>
> If you can not determine if a DLL is needed by the application then
> use File/Save As to save a copy of the data as text. Then you can
> copy/paste the DLLs from the Notepad for us to take a look at.
> --
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Word FAQ:
http://mvps.org/word
> TechTrax eZine:
http://mousetrax.com/techtrax/
> MVP FAQ site:
http://mvps.org/
>
>
> "Robert" <Robert@discussions.microsoft.com> wrote in message
> news:3756AA89-DD7C-4859-9EE9-D20B920C1E26@microsoft.com...
> > Thank you Graham Mayor for your kind response. My stand-alone
> > machine running
> > WindowsXP (Home) has no extra global templates beyond Normal.dot but
> > I found
> > two COM Add-ins: (1) MS Word East European Fonts Tool, and (2) Web
> > Page
> > Wizard. The first of these was ticked (sorry, checked) but the
> > second was
> > not.
>
>
>