Header and Footer problem

One person is using Word 2000 and develops documentation
for our ISO dept. She is modifying a form we received
from another company. She changed the header and footer
to reflect our logo and info. After she saves it, the
people using Word 97 or 2000 can view the document with
the new updated header and footer. The people with Word
XP can not see any logo at all. If the view (in XP) is
changed from final to original or original showing
markup, the original logo's appear and the new logo's are
to the right shown as changed. You can accept change,
however they never appear when you save the file and show
as final. Any help would be appreciated.

Cindy
Fri Oct 03 07:55:03 CDT 2003

Hi Chuck,

It sounds like "Track Changes" hasn't been turned OFF when
the changes were made. Have the person start from the
original document, again, and make sure
- all changes are accepted/rejected
- track changes is turned OFF

and only then make the changes.

> One person is using Word 2000 and develops documentation
> for our ISO dept. She is modifying a form we received
> from another company. She changed the header and footer
> to reflect our logo and info. After she saves it, the
> people using Word 97 or 2000 can view the document with
> the new updated header and footer. The people with Word
> XP can not see any logo at all. If the view (in XP) is
> changed from final to original or original showing
> markup, the original logo's appear and the new logo's are
> to the right shown as changed. You can accept change,
> however they never appear when you save the file and show
> as final
>

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jan
24 2003)
http://www.mvps.org/word

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail
:-)