Can't patch Office XP Professional - How to Uninstall?

Hi All,

I have Win2000 Pro running and I installed Office XP (picked the
complete radio button).

There did not appear to be anything wrong until I got to the end. After
the installation completed a message box popped up saying 'The version
numbers were not as expected' (wording is something like this, I don't
remember the exact wording). Well, I loaded Word, Excel, PowerPoint and
Access (did not try Outlook) and they all seemed to run fine.

I then started to install service packs. I first tried to install SP1
but it generated an error report that I did not send to MS. I then
loaded Word and the version information stated that I had SP3 installed.
I do not think this is right but that's was it states.

Anyway, according to MS there are some patch files missing from some
hidden directory. I can not even uninstall Office XP because of this error.

My question, how do I uninstall Office XP when the uninstaller does not
work?


Thanks for any help,

Charles

Cindy
Thu Jan 06 08:59:00 CST 2005

Hi Charles,

You should try asking this in the office.setup newsgroup, where you'll find
experts for such problems.

> Anyway, according to MS there are some patch files missing from some
> hidden directory. I can not even uninstall Office XP because of this error.
>
> My question, how do I uninstall Office XP when the uninstaller does not
> work?
>

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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