in word when I try to open a file I get a message saying that the.

the file is unavailable. This just started happening. It does not matter if
I am openning a file on the local machine or on the server. I have tried
creating a new file and it saves correctly so that other machines will open
it, but this machine still says that the file is unavailable.

I have uninstalled and reinstalled office to no avail.

garfield-n-odie
Fri Dec 23 11:03:47 CST 2005

It would help us to help you if you quoted the error message
exactly, without interpretation or obfuscation or omission of the
parts you don't think are important. See:

http://support.microsoft.com/?kbid=895900 "You cannot save a file
from your Windows XP-based or Windows 2000-based computer to a
shared folder on a file server"

http://support.microsoft.com/?kbid=835404 "You receive an error
message when you try to open an Office document or start Outlook"

Gary wrote:
> the file is unavailable. This just started happening. It does not matter if
> I am openning a file on the local machine or on the server. I have tried
> creating a new file and it saves correctly so that other machines will open
> it, but this machine still says that the file is unavailable.
>
> I have uninstalled and reinstalled office to no avail.

Gary
Fri Dec 23 11:17:02 CST 2005

Sorry Garfield,

The exact error message was " The File ( then the name of which ever file I
am trying to open) is unavailable."

That is it, the complete message.


"garfield-n-odie" wrote:

> It would help us to help you if you quoted the error message
> exactly, without interpretation or obfuscation or omission of the
> parts you don't think are important. See:
>
> http://support.microsoft.com/?kbid=895900 "You cannot save a file
> from your Windows XP-based or Windows 2000-based computer to a
> shared folder on a file server"
>
> http://support.microsoft.com/?kbid=835404 "You receive an error
> message when you try to open an Office document or start Outlook"
>
> Gary wrote:
> > the file is unavailable. This just started happening. It does not matter if
> > I am openning a file on the local machine or on the server. I have tried
> > creating a new file and it saves correctly so that other machines will open
> > it, but this machine still says that the file is unavailable.
> >
> > I have uninstalled and reinstalled office to no avail.
>
>

Suzanne
Fri Dec 23 11:26:10 CST 2005

If you are running Norton AntiVirus, disable its Office Plug-in. See â??You
receive a "File is not available" error message when you try to open an
Office 2003 documentâ?? at http://support.microsoft.com/?kbid=835404

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Gary" <Gary@discussions.microsoft.com> wrote in message
news:011D5D6E-02CB-49FA-BAB1-8988E4ED23F6@microsoft.com...
> Sorry Garfield,
>
> The exact error message was " The File ( then the name of which ever file
I
> am trying to open) is unavailable."
>
> That is it, the complete message.
>
>
> "garfield-n-odie" wrote:
>
> > It would help us to help you if you quoted the error message
> > exactly, without interpretation or obfuscation or omission of the
> > parts you don't think are important. See:
> >
> > http://support.microsoft.com/?kbid=895900 "You cannot save a file
> > from your Windows XP-based or Windows 2000-based computer to a
> > shared folder on a file server"
> >
> > http://support.microsoft.com/?kbid=835404 "You receive an error
> > message when you try to open an Office document or start Outlook"
> >
> > Gary wrote:
> > > the file is unavailable. This just started happening. It does not
matter if
> > > I am openning a file on the local machine or on the server. I have
tried
> > > creating a new file and it saves correctly so that other machines will
open
> > > it, but this machine still says that the file is unavailable.
> > >
> > > I have uninstalled and reinstalled office to no avail.
> >
> >

garfield-n-odie
Fri Dec 23 11:26:23 CST 2005

The usual solution for that particular error message is to
disable the Office Plugin that comes with Symantec/Norton
AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to
use Office programs with the Norton AntiVirus Office plug-in" for
more information.

Gary wrote:
> Sorry Garfield,
>
> The exact error message was " The File ( then the name of which ever file I
> am trying to open) is unavailable."
>
> That is it, the complete message.
>
>
> "garfield-n-odie" wrote:
>
>
>>It would help us to help you if you quoted the error message
>>exactly, without interpretation or obfuscation or omission of the
>>parts you don't think are important. See:
>>
>>http://support.microsoft.com/?kbid=895900 "You cannot save a file
>>from your Windows XP-based or Windows 2000-based computer to a
>>shared folder on a file server"
>>
>>http://support.microsoft.com/?kbid=835404 "You receive an error
>>message when you try to open an Office document or start Outlook"
>>
>>Gary wrote:
>>
>>>the file is unavailable. This just started happening. It does not matter if
>>>I am openning a file on the local machine or on the server. I have tried
>>>creating a new file and it saves correctly so that other machines will open
>>>it, but this machine still says that the file is unavailable.
>>>
>>>I have uninstalled and reinstalled office to no avail.
>>
>>

Gary
Mon Dec 26 16:12:01 CST 2005

Thanks,

I am not running Norton but I am running Trend office scan. I called Trend
and found out from them that the "techs" whom I hired to do the upgrades on
my network failed to install the patches for office scan when they did the
install. Guess that is what I get for hiring someone else in an attempt to
save time. Next time I will just do it all myself, this took longer than
what I had them do.


Gary