word locks up my computer

Tutorials Win: Microsoft Windows Forum

any suggestions? this began a few days ago. I use
symantic for virus protection. calling up a Word document
makes me do a total shutdown: I have to power down the
machine.

Calling up the Word program in the Start Programs menu
I can do a "crtl-Alt-Delete".
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Re: word locks up my computer by Dian

Dian
Mon Dec 26 09:46:22 CST 2005

See this article...

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Dian D. Chapman
Technical Consultant, Microsoft MVP
MOS Certified, Editor/TechTrax

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html




On Mon, 26 Dec 2005 05:47:02 -0800, "bj"
<bj@discussions.microsoft.com> wrote:

>any suggestions? this began a few days ago. I use
>symantic for virus protection. calling up a Word document
>makes me do a total shutdown: I have to power down the
>machine.
>
>Calling up the Word program in the Start Programs menu
>I can do a "crtl-Alt-Delete".

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Re: word locks up my computer by Jay

Jay
Mon Dec 26 09:47:48 CST 2005

On Mon, 26 Dec 2005 05:47:02 -0800, "bj"
<bj@discussions.microsoft.com> wrote:

>any suggestions? this began a few days ago. I use
>symantic for virus protection. calling up a Word document
>makes me do a total shutdown: I have to power down the
>machine.
>
>Calling up the Word program in the Start Programs menu
>I can do a "crtl-Alt-Delete".

See http://www.word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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Re: word locks up my computer by bj

bj
Mon Dec 26 13:45:02 CST 2005

Thanks. I fixed it by changiing two Normal.dot files to Normal.old

How would I find the FAQs you sent me to if I did not know the URL?

"Dian D. Chapman, MVP" wrote:

> See this article...
>
> http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
>
> Dian D. Chapman
> Technical Consultant, Microsoft MVP
> MOS Certified, Editor/TechTrax
>
> Free MS Tutorials: http://www.mousetrax.com/techtrax
> Free Word eBook: http://www.mousetrax.com/books.html
> Optimize your business docs: http://www.mousetrax.com/consulting
> Learn VBA the easy way: http://www.mousetrax.com/techcourses.html
>
>
>
>
> On Mon, 26 Dec 2005 05:47:02 -0800, "bj"
> <bj@discussions.microsoft.com> wrote:
>
> >any suggestions? this began a few days ago. I use
> >symantic for virus protection. calling up a Word document
> >makes me do a total shutdown: I have to power down the
> >machine.
> >
> >Calling up the Word program in the Start Programs menu
> >I can do a "crtl-Alt-Delete".
>
>
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