I have a client that is unable to use the file menu. dragging the cursor
over it or clicking on it does nothing. he is still able to use the view and
edit and other dropdown menus. to me it seems like a permission setting but
i am unable to find a setting in office.
any help is greatly appreciated
thanks

Re: unable to use file menu by Herb

Herb
Fri Mar 17 20:13:13 CST 2006

To me, it looks more like corruption, either in Normal.dot, a registry
entry, or perhaps in an add-in. Has the client tried the steps shown here?


http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

--
Herb Tyson MS MVP
http://www.herbtyson.com
Please respond in the newsgroups so everyone can follow along.
"donnie" <donnie@discussions.microsoft.com> wrote in message
news:6903D39B-6CC8-44B7-86FC-F8C24032342D@microsoft.com...
> I have a client that is unable to use the file menu. dragging the cursor
> over it or clicking on it does nothing. he is still able to use the view
> and
> edit and other dropdown menus. to me it seems like a permission setting
> but
> i am unable to find a setting in office.
> any help is greatly appreciated
> thanks