I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.

Re: problem opening up Word when double clicking on files to open by Beth

Beth
Mon Jan 05 14:45:17 CST 2004

Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:015301c3d3be$c043c660$a401280a@phx.gbl...
> I am using Office 2000, with Win 2000 Pro O/S. I
> typically open files by double clicking on them in Win
> Explorer or on the desktop. I am now having a problem
> opening docs in Word, let me explain:
>
> When I double click to open a file created in Word, I get
> a grey dialog box with the "X" in the red circle. The
> message in the box says "Cannot find the file [filename]
> (or one of its components). Make sure the path and
> filename are correct and that all required libraries are
> available." If I open Word and then open the file from
> within Word, no problem.
>
> I can still open other files by the double click method,
> eg, Excel, PDF, MP3, WAV, etc.
>
> If Word is already open, however, and I double click to
> open a new file, I do not get this error, and it
> successfully opens the new file.
>
> Also, if I click on a Word doc e-mail attachment icon in
> Outlook, I get a dialog box with exclamation mark in
> yellow triangle that says "The system cannot find the file
> specified."
>
> This seems like a Win Explorer issue, although it only
> happens with Word files. I started having this problem
> over the weekend on an installation that is 2 years old,
> very robust, and has never seen a problem like this.
>
> Thanks for your help.



Re: problem opening up Word when double clicking on files to open by toddsilva

toddsilva
Mon Jan 05 16:09:27 CST 2004

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

>-----Original Message-----
>Beth,
>
>Thank you for your prompt response. I followed your
>instruction, and am still having the same issue as
>originally posted. Any further suggestions?
>
>Todd
>
>>-----Original Message-----
>>Hi Todd,
>>
>>You can use the following command to recreate the file
>associations
>>for Word. Go to Start/Run and run:
>>
>>winword /r
>>
>>Note the space before the forward slash.
>>
>>--
>>Please post all follow-up questions to the newsgroup.
>Requests for
>>assistance by email can not be acknowledged.
>>
>>~~~~~~~~~~~~~~~
>>Beth Melton
>>Microsoft Office MVP
>>
>>Word FAQ: http://mvps.org/word
>>TechTrax eZine: http://mousetrax.com/techtrax/
>>MVP FAQ site: http://mvps.org/
>>
>>
>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>> typically open files by double clicking on them in Win
>>> Explorer or on the desktop. I am now having a problem
>>> opening docs in Word, let me explain:
>>>
>>> When I double click to open a file created in Word, I
>get
>>> a grey dialog box with the "X" in the red circle. The
>>> message in the box says "Cannot find the file
[filename]
>>> (or one of its components). Make sure the path and
>>> filename are correct and that all required libraries
are
>>> available." If I open Word and then open the file from
>>> within Word, no problem.
>>>
>>> I can still open other files by the double click
method,
>>> eg, Excel, PDF, MP3, WAV, etc.
>>>
>>> If Word is already open, however, and I double click to
>>> open a new file, I do not get this error, and it
>>> successfully opens the new file.
>>>
>>> Also, if I click on a Word doc e-mail attachment icon
in
>>> Outlook, I get a dialog box with exclamation mark in
>>> yellow triangle that says "The system cannot find the
>file
>>> specified."
>>>
>>> This seems like a Win Explorer issue, although it only
>>> happens with Word files. I started having this problem
>>> over the weekend on an installation that is 2 years
old,
>>> very robust, and has never seen a problem like this.
>>>
>>> Thanks for your help.
>>
>>
>>.
>>
>.
>

Re: problem opening up Word when double clicking on files to open by TF

TF
Mon Jan 05 16:44:20 CST 2004

Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:092301c3d3d8$95711a40$a001280a@phx.gbl...
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

>-----Original Message-----
>Beth,
>
>Thank you for your prompt response. I followed your
>instruction, and am still having the same issue as
>originally posted. Any further suggestions?
>
>Todd
>
>>-----Original Message-----
>>Hi Todd,
>>
>>You can use the following command to recreate the file
>associations
>>for Word. Go to Start/Run and run:
>>
>>winword /r
>>
>>Note the space before the forward slash.
>>
>>--
>>Please post all follow-up questions to the newsgroup.
>Requests for
>>assistance by email can not be acknowledged.
>>
>>~~~~~~~~~~~~~~~
>>Beth Melton
>>Microsoft Office MVP
>>
>>Word FAQ: http://mvps.org/word
>>TechTrax eZine: http://mousetrax.com/techtrax/
>>MVP FAQ site: http://mvps.org/
>>
>>
>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>> typically open files by double clicking on them in Win
>>> Explorer or on the desktop. I am now having a problem
>>> opening docs in Word, let me explain:
>>>
>>> When I double click to open a file created in Word, I
>get
>>> a grey dialog box with the "X" in the red circle. The
>>> message in the box says "Cannot find the file
[filename]
>>> (or one of its components). Make sure the path and
>>> filename are correct and that all required libraries
are
>>> available." If I open Word and then open the file from
>>> within Word, no problem.
>>>
>>> I can still open other files by the double click
method,
>>> eg, Excel, PDF, MP3, WAV, etc.
>>>
>>> If Word is already open, however, and I double click to
>>> open a new file, I do not get this error, and it
>>> successfully opens the new file.
>>>
>>> Also, if I click on a Word doc e-mail attachment icon
in
>>> Outlook, I get a dialog box with exclamation mark in
>>> yellow triangle that says "The system cannot find the
>file
>>> specified."
>>>
>>> This seems like a Win Explorer issue, although it only
>>> happens with Word files. I started having this problem
>>> over the weekend on an installation that is 2 years
old,
>>> very robust, and has never seen a problem like this.
>>>
>>> Thanks for your help.
>>
>>
>>.
>>
>.
>



Re: problem opening up Word when double clicking on files to open by anonymous

anonymous
Mon Jan 05 17:20:24 CST 2004

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd

>-----Original Message-----
>Todd
>
>Are you using Norton Anti Virus?
>
>--
>Terry Farrell - Word MVP
>http://www.mvps.org/word/
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>Beth,
>
>I did some more research, and it looks like this is
>explained in Knowledge Base article 209768. I checked my
>NORMAL.DOT template, however, and there are no macros as
>discussed in this article. One more thing, this exact
>same issue occurs with one other program, a non Microsoft
>product. So I am now back to thinking this is a Windows
>Explorer problem/issue.
>
>Todd
>
>>-----Original Message-----
>>Beth,
>>
>>Thank you for your prompt response. I followed your
>>instruction, and am still having the same issue as
>>originally posted. Any further suggestions?
>>
>>Todd
>>
>>>-----Original Message-----
>>>Hi Todd,
>>>
>>>You can use the following command to recreate the file
>>associations
>>>for Word. Go to Start/Run and run:
>>>
>>>winword /r
>>>
>>>Note the space before the forward slash.
>>>
>>>--
>>>Please post all follow-up questions to the newsgroup.
>>Requests for
>>>assistance by email can not be acknowledged.
>>>
>>>~~~~~~~~~~~~~~~
>>>Beth Melton
>>>Microsoft Office MVP
>>>
>>>Word FAQ: http://mvps.org/word
>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>MVP FAQ site: http://mvps.org/
>>>
>>>
>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>in message
>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>> typically open files by double clicking on them in Win
>>>> Explorer or on the desktop. I am now having a problem
>>>> opening docs in Word, let me explain:
>>>>
>>>> When I double click to open a file created in Word, I
>>get
>>>> a grey dialog box with the "X" in the red circle. The
>>>> message in the box says "Cannot find the file
>[filename]
>>>> (or one of its components). Make sure the path and
>>>> filename are correct and that all required libraries
>are
>>>> available." If I open Word and then open the file
from
>>>> within Word, no problem.
>>>>
>>>> I can still open other files by the double click
>method,
>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>
>>>> If Word is already open, however, and I double click
to
>>>> open a new file, I do not get this error, and it
>>>> successfully opens the new file.
>>>>
>>>> Also, if I click on a Word doc e-mail attachment icon
>in
>>>> Outlook, I get a dialog box with exclamation mark in
>>>> yellow triangle that says "The system cannot find the
>>file
>>>> specified."
>>>>
>>>> This seems like a Win Explorer issue, although it only
>>>> happens with Word files. I started having this
problem
>>>> over the weekend on an installation that is 2 years
>old,
>>>> very robust, and has never seen a problem like this.
>>>>
>>>> Thanks for your help.
>>>
>>>
>>>.
>>>
>>.
>>
>
>
>.
>

Re: problem opening up Word when double clicking on files to open by TF

TF
Tue Jan 06 01:21:55 CST 2004

Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

<anonymous@discussions.microsoft.com> wrote in message
news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd

>-----Original Message-----
>Todd
>
>Are you using Norton Anti Virus?
>
>--
>Terry Farrell - Word MVP
>http://www.mvps.org/word/
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>Beth,
>
>I did some more research, and it looks like this is
>explained in Knowledge Base article 209768. I checked my
>NORMAL.DOT template, however, and there are no macros as
>discussed in this article. One more thing, this exact
>same issue occurs with one other program, a non Microsoft
>product. So I am now back to thinking this is a Windows
>Explorer problem/issue.
>
>Todd
>
>>-----Original Message-----
>>Beth,
>>
>>Thank you for your prompt response. I followed your
>>instruction, and am still having the same issue as
>>originally posted. Any further suggestions?
>>
>>Todd
>>
>>>-----Original Message-----
>>>Hi Todd,
>>>
>>>You can use the following command to recreate the file
>>associations
>>>for Word. Go to Start/Run and run:
>>>
>>>winword /r
>>>
>>>Note the space before the forward slash.
>>>
>>>--
>>>Please post all follow-up questions to the newsgroup.
>>Requests for
>>>assistance by email can not be acknowledged.
>>>
>>>~~~~~~~~~~~~~~~
>>>Beth Melton
>>>Microsoft Office MVP
>>>
>>>Word FAQ: http://mvps.org/word
>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>MVP FAQ site: http://mvps.org/
>>>
>>>
>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>in message
>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>> typically open files by double clicking on them in Win
>>>> Explorer or on the desktop. I am now having a problem
>>>> opening docs in Word, let me explain:
>>>>
>>>> When I double click to open a file created in Word, I
>>get
>>>> a grey dialog box with the "X" in the red circle. The
>>>> message in the box says "Cannot find the file
>[filename]
>>>> (or one of its components). Make sure the path and
>>>> filename are correct and that all required libraries
>are
>>>> available." If I open Word and then open the file
from
>>>> within Word, no problem.
>>>>
>>>> I can still open other files by the double click
>method,
>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>
>>>> If Word is already open, however, and I double click
to
>>>> open a new file, I do not get this error, and it
>>>> successfully opens the new file.
>>>>
>>>> Also, if I click on a Word doc e-mail attachment icon
>in
>>>> Outlook, I get a dialog box with exclamation mark in
>>>> yellow triangle that says "The system cannot find the
>>file
>>>> specified."
>>>>
>>>> This seems like a Win Explorer issue, although it only
>>>> happens with Word files. I started having this
problem
>>>> over the weekend on an installation that is 2 years
>old,
>>>> very robust, and has never seen a problem like this.
>>>>
>>>> Thanks for your help.
>>>
>>>
>>>.
>>>
>>.
>>
>
>
>.
>



Re: problem opening up Word when double clicking on files to open by toddsilva

toddsilva
Tue Jan 06 09:09:17 CST 2004

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

>-----Original Message-----
>Open NAV and disable the Office Plug-in option. All will
be well with the
>world again.
>
>Terry
>
><anonymous@discussions.microsoft.com> wrote in message
>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
>Terry,
>
>Thanks. Yes, I am. NAV2003. But I have been using it
>for quite a while, and this issue with Word started just a
>few days ago.
>
>Todd
>
>>-----Original Message-----
>>Todd
>>
>>Are you using Norton Anti Virus?
>>
>>--
>>Terry Farrell - Word MVP
>>http://www.mvps.org/word/
>>
>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>>Beth,
>>
>>I did some more research, and it looks like this is
>>explained in Knowledge Base article 209768. I checked my
>>NORMAL.DOT template, however, and there are no macros as
>>discussed in this article. One more thing, this exact
>>same issue occurs with one other program, a non Microsoft
>>product. So I am now back to thinking this is a Windows
>>Explorer problem/issue.
>>
>>Todd
>>
>>>-----Original Message-----
>>>Beth,
>>>
>>>Thank you for your prompt response. I followed your
>>>instruction, and am still having the same issue as
>>>originally posted. Any further suggestions?
>>>
>>>Todd
>>>
>>>>-----Original Message-----
>>>>Hi Todd,
>>>>
>>>>You can use the following command to recreate the file
>>>associations
>>>>for Word. Go to Start/Run and run:
>>>>
>>>>winword /r
>>>>
>>>>Note the space before the forward slash.
>>>>
>>>>--
>>>>Please post all follow-up questions to the newsgroup.
>>>Requests for
>>>>assistance by email can not be acknowledged.
>>>>
>>>>~~~~~~~~~~~~~~~
>>>>Beth Melton
>>>>Microsoft Office MVP
>>>>
>>>>Word FAQ: http://mvps.org/word
>>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>>MVP FAQ site: http://mvps.org/
>>>>
>>>>
>>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>>in message
>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>>> typically open files by double clicking on them in
Win
>>>>> Explorer or on the desktop. I am now having a
problem
>>>>> opening docs in Word, let me explain:
>>>>>
>>>>> When I double click to open a file created in Word, I
>>>get
>>>>> a grey dialog box with the "X" in the red circle.
The
>>>>> message in the box says "Cannot find the file
>>[filename]
>>>>> (or one of its components). Make sure the path and
>>>>> filename are correct and that all required libraries
>>are
>>>>> available." If I open Word and then open the file
>from
>>>>> within Word, no problem.
>>>>>
>>>>> I can still open other files by the double click
>>method,
>>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>>
>>>>> If Word is already open, however, and I double click
>to
>>>>> open a new file, I do not get this error, and it
>>>>> successfully opens the new file.
>>>>>
>>>>> Also, if I click on a Word doc e-mail attachment icon
>>in
>>>>> Outlook, I get a dialog box with exclamation mark in
>>>>> yellow triangle that says "The system cannot find the
>>>file
>>>>> specified."
>>>>>
>>>>> This seems like a Win Explorer issue, although it
only
>>>>> happens with Word files. I started having this
>problem
>>>>> over the weekend on an installation that is 2 years
>>old,
>>>>> very robust, and has never seen a problem like this.
>>>>>
>>>>> Thanks for your help.
>>>>
>>>>
>>>>.
>>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>

Re: problem opening up Word when double clicking on files to open by TF

TF
Tue Jan 06 13:44:20 CST 2004

In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double-clicking the RTF
document, does that exhibit the same problem?

Terry

"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:000201c3d467$0d990d00$a101280a@phx.gbl...
Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

>-----Original Message-----
>Open NAV and disable the Office Plug-in option. All will
be well with the
>world again.
>
>Terry
>
><anonymous@discussions.microsoft.com> wrote in message
>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
>Terry,
>
>Thanks. Yes, I am. NAV2003. But I have been using it
>for quite a while, and this issue with Word started just a
>few days ago.
>
>Todd
>
>>-----Original Message-----
>>Todd
>>
>>Are you using Norton Anti Virus?
>>
>>--
>>Terry Farrell - Word MVP
>>http://www.mvps.org/word/
>>
>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>>Beth,
>>
>>I did some more research, and it looks like this is
>>explained in Knowledge Base article 209768. I checked my
>>NORMAL.DOT template, however, and there are no macros as
>>discussed in this article. One more thing, this exact
>>same issue occurs with one other program, a non Microsoft
>>product. So I am now back to thinking this is a Windows
>>Explorer problem/issue.
>>
>>Todd
>>
>>>-----Original Message-----
>>>Beth,
>>>
>>>Thank you for your prompt response. I followed your
>>>instruction, and am still having the same issue as
>>>originally posted. Any further suggestions?
>>>
>>>Todd
>>>
>>>>-----Original Message-----
>>>>Hi Todd,
>>>>
>>>>You can use the following command to recreate the file
>>>associations
>>>>for Word. Go to Start/Run and run:
>>>>
>>>>winword /r
>>>>
>>>>Note the space before the forward slash.
>>>>
>>>>--
>>>>Please post all follow-up questions to the newsgroup.
>>>Requests for
>>>>assistance by email can not be acknowledged.
>>>>
>>>>~~~~~~~~~~~~~~~
>>>>Beth Melton
>>>>Microsoft Office MVP
>>>>
>>>>Word FAQ: http://mvps.org/word
>>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>>MVP FAQ site: http://mvps.org/
>>>>
>>>>
>>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>>in message
>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>>> typically open files by double clicking on them in
Win
>>>>> Explorer or on the desktop. I am now having a
problem
>>>>> opening docs in Word, let me explain:
>>>>>
>>>>> When I double click to open a file created in Word, I
>>>get
>>>>> a grey dialog box with the "X" in the red circle.
The
>>>>> message in the box says "Cannot find the file
>>[filename]
>>>>> (or one of its components). Make sure the path and
>>>>> filename are correct and that all required libraries
>>are
>>>>> available." If I open Word and then open the file
>from
>>>>> within Word, no problem.
>>>>>
>>>>> I can still open other files by the double click
>>method,
>>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>>
>>>>> If Word is already open, however, and I double click
>to
>>>>> open a new file, I do not get this error, and it
>>>>> successfully opens the new file.
>>>>>
>>>>> Also, if I click on a Word doc e-mail attachment icon
>>in
>>>>> Outlook, I get a dialog box with exclamation mark in
>>>>> yellow triangle that says "The system cannot find the
>>>file
>>>>> specified."
>>>>>
>>>>> This seems like a Win Explorer issue, although it
only
>>>>> happens with Word files. I started having this
>problem
>>>>> over the weekend on an installation that is 2 years
>>old,
>>>>> very robust, and has never seen a problem like this.
>>>>>
>>>>> Thanks for your help.
>>>>
>>>>
>>>>.
>>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>



Re: problem opening up Word when double clicking on files to open by toddsilva

toddsilva
Tue Jan 06 17:24:07 CST 2004

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd

>-----Original Message-----
>In Explorer, are documents displaying the correct Word
icon? If you save a
>document in RTF, and then close Word and try double-
clicking the RTF
>document, does that exhibit the same problem?
>
>Terry
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:000201c3d467$0d990d00$a101280a@phx.gbl...
>Thank you Terry,
>
>I did that, remembering it from another e-mail thread that
>I recently read. This has not resolved the issue. Please
>keep in mind that this is occuring with another, non-MS
>Office, program, so it is not just Office related. This
>looks to me to be a Win Explorer or file association
>issue. I ran winword /r at the command prompt and this
>did not resolve either. Looking forward to your next
>reply, advising. Thank you again,
>
>Todd
>
>>-----Original Message-----
>>Open NAV and disable the Office Plug-in option. All will
>be well with the
>>world again.
>>
>>Terry
>>
>><anonymous@discussions.microsoft.com> wrote in message
>>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
>>Terry,
>>
>>Thanks. Yes, I am. NAV2003. But I have been using it
>>for quite a while, and this issue with Word started just
a
>>few days ago.
>>
>>Todd
>>
>>>-----Original Message-----
>>>Todd
>>>
>>>Are you using Norton Anti Virus?
>>>
>>>--
>>>Terry Farrell - Word MVP
>>>http://www.mvps.org/word/
>>>
>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>in message
>>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>>>Beth,
>>>
>>>I did some more research, and it looks like this is
>>>explained in Knowledge Base article 209768. I checked
my
>>>NORMAL.DOT template, however, and there are no macros as
>>>discussed in this article. One more thing, this exact
>>>same issue occurs with one other program, a non
Microsoft
>>>product. So I am now back to thinking this is a Windows
>>>Explorer problem/issue.
>>>
>>>Todd
>>>
>>>>-----Original Message-----
>>>>Beth,
>>>>
>>>>Thank you for your prompt response. I followed your
>>>>instruction, and am still having the same issue as
>>>>originally posted. Any further suggestions?
>>>>
>>>>Todd
>>>>
>>>>>-----Original Message-----
>>>>>Hi Todd,
>>>>>
>>>>>You can use the following command to recreate the file
>>>>associations
>>>>>for Word. Go to Start/Run and run:
>>>>>
>>>>>winword /r
>>>>>
>>>>>Note the space before the forward slash.
>>>>>
>>>>>--
>>>>>Please post all follow-up questions to the newsgroup.
>>>>Requests for
>>>>>assistance by email can not be acknowledged.
>>>>>
>>>>>~~~~~~~~~~~~~~~
>>>>>Beth Melton
>>>>>Microsoft Office MVP
>>>>>
>>>>>Word FAQ: http://mvps.org/word
>>>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>>>MVP FAQ site: http://mvps.org/
>>>>>
>>>>>
>>>>>"toddsilva" <anonymous@discussions.microsoft.com>
wrote
>>>>in message
>>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>>>> typically open files by double clicking on them in
>Win
>>>>>> Explorer or on the desktop. I am now having a
>problem
>>>>>> opening docs in Word, let me explain:
>>>>>>
>>>>>> When I double click to open a file created in Word,
I
>>>>get
>>>>>> a grey dialog box with the "X" in the red circle.
>The
>>>>>> message in the box says "Cannot find the file
>>>[filename]
>>>>>> (or one of its components). Make sure the path and
>>>>>> filename are correct and that all required libraries
>>>are
>>>>>> available." If I open Word and then open the file
>>from
>>>>>> within Word, no problem.
>>>>>>
>>>>>> I can still open other files by the double click
>>>method,
>>>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>>>
>>>>>> If Word is already open, however, and I double click
>>to
>>>>>> open a new file, I do not get this error, and it
>>>>>> successfully opens the new file.
>>>>>>
>>>>>> Also, if I click on a Word doc e-mail attachment
icon
>>>in
>>>>>> Outlook, I get a dialog box with exclamation mark in
>>>>>> yellow triangle that says "The system cannot find
the
>>>>file
>>>>>> specified."
>>>>>>
>>>>>> This seems like a Win Explorer issue, although it
>only
>>>>>> happens with Word files. I started having this
>>problem
>>>>>> over the weekend on an installation that is 2 years
>>>old,
>>>>>> very robust, and has never seen a problem like this.
>>>>>>
>>>>>> Thanks for your help.
>>>>>
>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>
>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>

Re: problem opening up Word when double clicking on files to open by TF

TF
Wed Jan 07 11:39:21 CST 2004

Have you had the corporate version of Norton installed at any time?

Terry

"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:03ba01c3d4ac$2e295530$a501280a@phx.gbl...
Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd

>-----Original Message-----
>In Explorer, are documents displaying the correct Word
icon? If you save a
>document in RTF, and then close Word and try double-
clicking the RTF
>document, does that exhibit the same problem?
>
>Terry
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:000201c3d467$0d990d00$a101280a@phx.gbl...
>Thank you Terry,
>
>I did that, remembering it from another e-mail thread that
>I recently read. This has not resolved the issue. Please
>keep in mind that this is occuring with another, non-MS
>Office, program, so it is not just Office related. This
>looks to me to be a Win Explorer or file association
>issue. I ran winword /r at the command prompt and this
>did not resolve either. Looking forward to your next
>reply, advising. Thank you again,
>
>Todd
>
>>-----Original Message-----
>>Open NAV and disable the Office Plug-in option. All will
>be well with the
>>world again.
>>
>>Terry
>>
>><anonymous@discussions.microsoft.com> wrote in message
>>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
>>Terry,
>>
>>Thanks. Yes, I am. NAV2003. But I have been using it
>>for quite a while, and this issue with Word started just
a
>>few days ago.
>>
>>Todd
>>
>>>-----Original Message-----
>>>Todd
>>>
>>>Are you using Norton Anti Virus?
>>>
>>>--
>>>Terry Farrell - Word MVP
>>>http://www.mvps.org/word/
>>>
>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>in message
>>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>>>Beth,
>>>
>>>I did some more research, and it looks like this is
>>>explained in Knowledge Base article 209768. I checked
my
>>>NORMAL.DOT template, however, and there are no macros as
>>>discussed in this article. One more thing, this exact
>>>same issue occurs with one other program, a non
Microsoft
>>>product. So I am now back to thinking this is a Windows
>>>Explorer problem/issue.
>>>
>>>Todd
>>>
>>>>-----Original Message-----
>>>>Beth,
>>>>
>>>>Thank you for your prompt response. I followed your
>>>>instruction, and am still having the same issue as
>>>>originally posted. Any further suggestions?
>>>>
>>>>Todd
>>>>
>>>>>-----Original Message-----
>>>>>Hi Todd,
>>>>>
>>>>>You can use the following command to recreate the file
>>>>associations
>>>>>for Word. Go to Start/Run and run:
>>>>>
>>>>>winword /r
>>>>>
>>>>>Note the space before the forward slash.
>>>>>
>>>>>--
>>>>>Please post all follow-up questions to the newsgroup.
>>>>Requests for
>>>>>assistance by email can not be acknowledged.
>>>>>
>>>>>~~~~~~~~~~~~~~~
>>>>>Beth Melton
>>>>>Microsoft Office MVP
>>>>>
>>>>>Word FAQ: http://mvps.org/word
>>>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>>>MVP FAQ site: http://mvps.org/
>>>>>
>>>>>
>>>>>"toddsilva" <anonymous@discussions.microsoft.com>
wrote
>>>>in message
>>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>>>> typically open files by double clicking on them in
>Win
>>>>>> Explorer or on the desktop. I am now having a
>problem
>>>>>> opening docs in Word, let me explain:
>>>>>>
>>>>>> When I double click to open a file created in Word,
I
>>>>get
>>>>>> a grey dialog box with the "X" in the red circle.
>The
>>>>>> message in the box says "Cannot find the file
>>>[filename]
>>>>>> (or one of its components). Make sure the path and
>>>>>> filename are correct and that all required libraries
>>>are
>>>>>> available." If I open Word and then open the file
>>from
>>>>>> within Word, no problem.
>>>>>>
>>>>>> I can still open other files by the double click
>>>method,
>>>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>>>
>>>>>> If Word is already open, however, and I double click
>>to
>>>>>> open a new file, I do not get this error, and it
>>>>>> successfully opens the new file.
>>>>>>
>>>>>> Also, if I click on a Word doc e-mail attachment
icon
>>>in
>>>>>> Outlook, I get a dialog box with exclamation mark in
>>>>>> yellow triangle that says "The system cannot find
the
>>>>file
>>>>>> specified."
>>>>>>
>>>>>> This seems like a Win Explorer issue, although it
>only
>>>>>> happens with Word files. I started having this
>>problem
>>>>>> over the weekend on an installation that is 2 years
>>>old,
>>>>>> very robust, and has never seen a problem like this.
>>>>>>
>>>>>> Thanks for your help.
>>>>>
>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>
>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>



Re: problem opening up Word when double clicking on files to open by toddsilva

toddsilva
Wed Jan 07 16:54:07 CST 2004

Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd

>-----Original Message-----
>Have you had the corporate version of Norton installed at
any time?
>
>Terry
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:03ba01c3d4ac$2e295530$a501280a@phx.gbl...
>Terry,
>
>Yes, they are showing the correct icon. And I just
>created a test doc saved as RTF, it displayed the correct
>icon but gave me the same problem.
>
>Todd
>
>>-----Original Message-----
>>In Explorer, are documents displaying the correct Word
>icon? If you save a
>>document in RTF, and then close Word and try double-
>clicking the RTF
>>document, does that exhibit the same problem?
>>
>>Terry
>>
>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:000201c3d467$0d990d00$a101280a@phx.gbl...
>>Thank you Terry,
>>
>>I did that, remembering it from another e-mail thread
that
>>I recently read. This has not resolved the issue.
Please
>>keep in mind that this is occuring with another, non-MS
>>Office, program, so it is not just Office related. This
>>looks to me to be a Win Explorer or file association
>>issue. I ran winword /r at the command prompt and this
>>did not resolve either. Looking forward to your next
>>reply, advising. Thank you again,
>>
>>Todd
>>
>>>-----Original Message-----
>>>Open NAV and disable the Office Plug-in option. All will
>>be well with the
>>>world again.
>>>
>>>Terry
>>>
>>><anonymous@discussions.microsoft.com> wrote in message
>>>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
>>>Terry,
>>>
>>>Thanks. Yes, I am. NAV2003. But I have been using it
>>>for quite a while, and this issue with Word started just
>a
>>>few days ago.
>>>
>>>Todd
>>>
>>>>-----Original Message-----
>>>>Todd
>>>>
>>>>Are you using Norton Anti Virus?
>>>>
>>>>--
>>>>Terry Farrell - Word MVP
>>>>http://www.mvps.org/word/
>>>>
>>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
>>>in message
>>>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
>>>>Beth,
>>>>
>>>>I did some more research, and it looks like this is
>>>>explained in Knowledge Base article 209768. I checked
>my
>>>>NORMAL.DOT template, however, and there are no macros
as
>>>>discussed in this article. One more thing, this exact
>>>>same issue occurs with one other program, a non
>Microsoft
>>>>product. So I am now back to thinking this is a
Windows
>>>>Explorer problem/issue.
>>>>
>>>>Todd
>>>>
>>>>>-----Original Message-----
>>>>>Beth,
>>>>>
>>>>>Thank you for your prompt response. I followed your
>>>>>instruction, and am still having the same issue as
>>>>>originally posted. Any further suggestions?
>>>>>
>>>>>Todd
>>>>>
>>>>>>-----Original Message-----
>>>>>>Hi Todd,
>>>>>>
>>>>>>You can use the following command to recreate the
file
>>>>>associations
>>>>>>for Word. Go to Start/Run and run:
>>>>>>
>>>>>>winword /r
>>>>>>
>>>>>>Note the space before the forward slash.
>>>>>>
>>>>>>--
>>>>>>Please post all follow-up questions to the newsgroup.
>>>>>Requests for
>>>>>>assistance by email can not be acknowledged.
>>>>>>
>>>>>>~~~~~~~~~~~~~~~
>>>>>>Beth Melton
>>>>>>Microsoft Office MVP
>>>>>>
>>>>>>Word FAQ: http://mvps.org/word
>>>>>>TechTrax eZine: http://mousetrax.com/techtrax/
>>>>>>MVP FAQ site: http://mvps.org/
>>>>>>
>>>>>>
>>>>>>"toddsilva" <anonymous@discussions.microsoft.com>
>wrote
>>>>>in message
>>>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
>>>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
>>>>>>> typically open files by double clicking on them in
>>Win
>>>>>>> Explorer or on the desktop. I am now having a
>>problem
>>>>>>> opening docs in Word, let me explain:
>>>>>>>
>>>>>>> When I double click to open a file created in Word,
>I
>>>>>get
>>>>>>> a grey dialog box with the "X" in the red circle.
>>The
>>>>>>> message in the box says "Cannot find the file
>>>>[filename]
>>>>>>> (or one of its components). Make sure the path and
>>>>>>> filename are correct and that all required
libraries
>>>>are
>>>>>>> available." If I open Word and then open the file
>>>from
>>>>>>> within Word, no problem.
>>>>>>>
>>>>>>> I can still open other files by the double click
>>>>method,
>>>>>>> eg, Excel, PDF, MP3, WAV, etc.
>>>>>>>
>>>>>>> If Word is already open, however, and I double
click
>>>to
>>>>>>> open a new file, I do not get this error, and it
>>>>>>> successfully opens the new file.
>>>>>>>
>>>>>>> Also, if I click on a Word doc e-mail attachment
>icon
>>>>in
>>>>>>> Outlook, I get a dialog box with exclamation mark
in
>>>>>>> yellow triangle that says "The system cannot find
>the
>>>>>file
>>>>>>> specified."
>>>>>>>
>>>>>>> This seems like a Win Explorer issue, although it
>>only
>>>>>>> happens with Word files. I started having this
>>>problem
>>>>>>> over the weekend on an installation that is 2 years
>>>>old,
>>>>>>> very robust, and has never seen a problem like
this.
>>>>>>>
>>>>>>> Thanks for your help.
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>>.
>>>>>
>>>>
>>>>
>>>>.
>>>>
>>>
>>>
>>>.
>>>
>>
>>
>>.
>>
>
>
>.
>

Re: problem opening up Word when double clicking on files to open by Suzanne

Suzanne
Wed Jan 07 21:51:19 CST 2004

Always continue in the same thread. Starting a new thread makes the issue
impossible to follow.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:05c301c3d571$27cb4700$a301280a@phx.gbl...
> Terry,
>
> No, I haven't, this is a home based machine. Can we start
> this as a new thread, or are you easily able to continue
> on this e-mail thread?
>
> Todd
>
> >-----Original Message-----
> >Have you had the corporate version of Norton installed at
> any time?
> >
> >Terry
> >
> >"toddsilva" <anonymous@discussions.microsoft.com> wrote
> in message
> >news:03ba01c3d4ac$2e295530$a501280a@phx.gbl...
> >Terry,
> >
> >Yes, they are showing the correct icon. And I just
> >created a test doc saved as RTF, it displayed the correct
> >icon but gave me the same problem.
> >
> >Todd
> >
> >>-----Original Message-----
> >>In Explorer, are documents displaying the correct Word
> >icon? If you save a
> >>document in RTF, and then close Word and try double-
> >clicking the RTF
> >>document, does that exhibit the same problem?
> >>
> >>Terry
> >>
> >>"toddsilva" <anonymous@discussions.microsoft.com> wrote
> >in message
> >>news:000201c3d467$0d990d00$a101280a@phx.gbl...
> >>Thank you Terry,
> >>
> >>I did that, remembering it from another e-mail thread
> that
> >>I recently read. This has not resolved the issue.
> Please
> >>keep in mind that this is occuring with another, non-MS
> >>Office, program, so it is not just Office related. This
> >>looks to me to be a Win Explorer or file association
> >>issue. I ran winword /r at the command prompt and this
> >>did not resolve either. Looking forward to your next
> >>reply, advising. Thank you again,
> >>
> >>Todd
> >>
> >>>-----Original Message-----
> >>>Open NAV and disable the Office Plug-in option. All will
> >>be well with the
> >>>world again.
> >>>
> >>>Terry
> >>>
> >>><anonymous@discussions.microsoft.com> wrote in message
> >>>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
> >>>Terry,
> >>>
> >>>Thanks. Yes, I am. NAV2003. But I have been using it
> >>>for quite a while, and this issue with Word started just
> >a
> >>>few days ago.
> >>>
> >>>Todd
> >>>
> >>>>-----Original Message-----
> >>>>Todd
> >>>>
> >>>>Are you using Norton Anti Virus?
> >>>>
> >>>>--
> >>>>Terry Farrell - Word MVP
> >>>>http://www.mvps.org/word/
> >>>>
> >>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
> >>>in message
> >>>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
> >>>>Beth,
> >>>>
> >>>>I did some more research, and it looks like this is
> >>>>explained in Knowledge Base article 209768. I checked
> >my
> >>>>NORMAL.DOT template, however, and there are no macros
> as
> >>>>discussed in this article. One more thing, this exact
> >>>>same issue occurs with one other program, a non
> >Microsoft
> >>>>product. So I am now back to thinking this is a
> Windows
> >>>>Explorer problem/issue.
> >>>>
> >>>>Todd
> >>>>
> >>>>>-----Original Message-----
> >>>>>Beth,
> >>>>>
> >>>>>Thank you for your prompt response. I followed your
> >>>>>instruction, and am still having the same issue as
> >>>>>originally posted. Any further suggestions?
> >>>>>
> >>>>>Todd
> >>>>>
> >>>>>>-----Original Message-----
> >>>>>>Hi Todd,
> >>>>>>
> >>>>>>You can use the following command to recreate the
> file
> >>>>>associations
> >>>>>>for Word. Go to Start/Run and run:
> >>>>>>
> >>>>>>winword /r
> >>>>>>
> >>>>>>Note the space before the forward slash.
> >>>>>>
> >>>>>>--
> >>>>>>Please post all follow-up questions to the newsgroup.
> >>>>>Requests for
> >>>>>>assistance by email can not be acknowledged.
> >>>>>>
> >>>>>>~~~~~~~~~~~~~~~
> >>>>>>Beth Melton
> >>>>>>Microsoft Office MVP
> >>>>>>
> >>>>>>Word FAQ: http://mvps.org/word
> >>>>>>TechTrax eZine: http://mousetrax.com/techtrax/
> >>>>>>MVP FAQ site: http://mvps.org/
> >>>>>>
> >>>>>>
> >>>>>>"toddsilva" <anonymous@discussions.microsoft.com>
> >wrote
> >>>>>in message
> >>>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
> >>>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
> >>>>>>> typically open files by double clicking on them in
> >>Win
> >>>>>>> Explorer or on the desktop. I am now having a
> >>problem
> >>>>>>> opening docs in Word, let me explain:
> >>>>>>>
> >>>>>>> When I double click to open a file created in Word,
> >I
> >>>>>get
> >>>>>>> a grey dialog box with the "X" in the red circle.
> >>The
> >>>>>>> message in the box says "Cannot find the file
> >>>>[filename]
> >>>>>>> (or one of its components). Make sure the path and
> >>>>>>> filename are correct and that all required
> libraries
> >>>>are
> >>>>>>> available." If I open Word and then open the file
> >>>from
> >>>>>>> within Word, no problem.
> >>>>>>>
> >>>>>>> I can still open other files by the double click
> >>>>method,
> >>>>>>> eg, Excel, PDF, MP3, WAV, etc.
> >>>>>>>
> >>>>>>> If Word is already open, however, and I double
> click
> >>>to
> >>>>>>> open a new file, I do not get this error, and it
> >>>>>>> successfully opens the new file.
> >>>>>>>
> >>>>>>> Also, if I click on a Word doc e-mail attachment
> >icon
> >>>>in
> >>>>>>> Outlook, I get a dialog box with exclamation mark
> in
> >>>>>>> yellow triangle that says "The system cannot find
> >the
> >>>>>file
> >>>>>>> specified."
> >>>>>>>
> >>>>>>> This seems like a Win Explorer issue, although it
> >>only
> >>>>>>> happens with Word files. I started having this
> >>>problem
> >>>>>>> over the weekend on an installation that is 2 years
> >>>>old,
> >>>>>>> very robust, and has never seen a problem like
> this.
> >>>>>>>
> >>>>>>> Thanks for your help.
> >>>>>>
> >>>>>>
> >>>>>>.
> >>>>>>
> >>>>>.
> >>>>>
> >>>>
> >>>>
> >>>>.
> >>>>
> >>>
> >>>
> >>>.
> >>>
> >>
> >>
> >>.
> >>
> >
> >
> >.
> >


Re: problem opening up Word when double clicking on files to open by Beth

Beth
Wed Jan 07 22:12:09 CST 2004

Hi Todd,

Still sounds like a file association problem. Occasionally I have to
delete the Registered File Type for Word, reboot, and then use the
winword /r command. Don't worry - I've done this 100s of times. :-)

- Open the Windows Explorer
- Go to Tools/Folder Options
- Select the File Types tab
- Located "Microsoft Word Documents"
- Delete the File Type
- Reboot
- Go to Start/Run and run: winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"toddsilva" <anonymous@discussions.microsoft.com> wrote in message
news:05c301c3d571$27cb4700$a301280a@phx.gbl...
> Terry,
>
> No, I haven't, this is a home based machine. Can we start
> this as a new thread, or are you easily able to continue
> on this e-mail thread?
>
> Todd
>
> >-----Original Message-----
> >Have you had the corporate version of Norton installed at
> any time?
> >
> >Terry
> >
> >"toddsilva" <anonymous@discussions.microsoft.com> wrote
> in message
> >news:03ba01c3d4ac$2e295530$a501280a@phx.gbl...
> >Terry,
> >
> >Yes, they are showing the correct icon. And I just
> >created a test doc saved as RTF, it displayed the correct
> >icon but gave me the same problem.
> >
> >Todd
> >
> >>-----Original Message-----
> >>In Explorer, are documents displaying the correct Word
> >icon? If you save a
> >>document in RTF, and then close Word and try double-
> >clicking the RTF
> >>document, does that exhibit the same problem?
> >>
> >>Terry
> >>
> >>"toddsilva" <anonymous@discussions.microsoft.com> wrote
> >in message
> >>news:000201c3d467$0d990d00$a101280a@phx.gbl...
> >>Thank you Terry,
> >>
> >>I did that, remembering it from another e-mail thread
> that
> >>I recently read. This has not resolved the issue.
> Please
> >>keep in mind that this is occuring with another, non-MS
> >>Office, program, so it is not just Office related. This
> >>looks to me to be a Win Explorer or file association
> >>issue. I ran winword /r at the command prompt and this
> >>did not resolve either. Looking forward to your next
> >>reply, advising. Thank you again,
> >>
> >>Todd
> >>
> >>>-----Original Message-----
> >>>Open NAV and disable the Office Plug-in option. All will
> >>be well with the
> >>>world again.
> >>>
> >>>Terry
> >>>
> >>><anonymous@discussions.microsoft.com> wrote in message
> >>>news:040c01c3d3e2$7f24be90$a401280a@phx.gbl...
> >>>Terry,
> >>>
> >>>Thanks. Yes, I am. NAV2003. But I have been using it
> >>>for quite a while, and this issue with Word started just
> >a
> >>>few days ago.
> >>>
> >>>Todd
> >>>
> >>>>-----Original Message-----
> >>>>Todd
> >>>>
> >>>>Are you using Norton Anti Virus?
> >>>>
> >>>>--
> >>>>Terry Farrell - Word MVP
> >>>>http://www.mvps.org/word/
> >>>>
> >>>>"toddsilva" <anonymous@discussions.microsoft.com> wrote
> >>>in message
> >>>>news:092301c3d3d8$95711a40$a001280a@phx.gbl...
> >>>>Beth,
> >>>>
> >>>>I did some more research, and it looks like this is
> >>>>explained in Knowledge Base article 209768. I checked
> >my
> >>>>NORMAL.DOT template, however, and there are no macros
> as
> >>>>discussed in this article. One more thing, this exact
> >>>>same issue occurs with one other program, a non
> >Microsoft
> >>>>product. So I am now back to thinking this is a
> Windows
> >>>>Explorer problem/issue.
> >>>>
> >>>>Todd
> >>>>
> >>>>>-----Original Message-----
> >>>>>Beth,
> >>>>>
> >>>>>Thank you for your prompt response. I followed your
> >>>>>instruction, and am still having the same issue as
> >>>>>originally posted. Any further suggestions?
> >>>>>
> >>>>>Todd
> >>>>>
> >>>>>>-----Original Message-----
> >>>>>>Hi Todd,
> >>>>>>
> >>>>>>You can use the following command to recreate the
> file
> >>>>>associations
> >>>>>>for Word. Go to Start/Run and run:
> >>>>>>
> >>>>>>winword /r
> >>>>>>
> >>>>>>Note the space before the forward slash.
> >>>>>>
> >>>>>>--
> >>>>>>Please post all follow-up questions to the newsgroup.
> >>>>>Requests for
> >>>>>>assistance by email can not be acknowledged.
> >>>>>>
> >>>>>>~~~~~~~~~~~~~~~
> >>>>>>Beth Melton
> >>>>>>Microsoft Office MVP
> >>>>>>
> >>>>>>Word FAQ: http://mvps.org/word
> >>>>>>TechTrax eZine: http://mousetrax.com/techtrax/
> >>>>>>MVP FAQ site: http://mvps.org/
> >>>>>>
> >>>>>>
> >>>>>>"toddsilva" <anonymous@discussions.microsoft.com>
> >wrote
> >>>>>in message
> >>>>>>news:015301c3d3be$c043c660$a401280a@phx.gbl...
> >>>>>>> I am using Office 2000, with Win 2000 Pro O/S. I
> >>>>>>> typically open files by double clicking on them in
> >>Win
> >>>>>>> Explorer or on the desktop. I am now having a
> >>problem
> >>>>>>> opening docs in Word, let me explain:
> >>>>>>>
> >>>>>>> When I double click to open a file created in Word,
> >I
> >>>>>get
> >>>>>>> a grey dialog box with the "X" in the red circle.
> >>The
> >>>>>>> message in the box says "Cannot find the file
> >>>>[filename]
> >>>>>>> (or one of its components). Make sure the path and
> >>>>>>> filename are correct and that all required
> libraries
> >>>>are
> >>>>>>> available." If I open Word and then open the file
> >>>from
> >>>>>>> within Word, no problem.
> >>>>>>>
> >>>>>>> I can still open other files by the double click
> >>>>method,
> >>>>>>> eg, Excel, PDF, MP3, WAV, etc.
> >>>>>>>
> >>>>>>> If Word is already open, however, and I double
> click
> >>>to
> >>>>>>> open a new file, I do not get this error, and it
> >>>>>>> successfully opens the new file.
> >>>>>>>
> >>>>>>> Also, if I click on a Word doc e-mail attachment
> >icon
> >>>>in
> >>>>>>> Outlook, I get a dialog box with exclamation mark
> in
> >>>>>>> yellow triangle that says "The system cannot find
> >the
> >>>>>file
> >>>>>>> specified."
> >>>>>>>
> >>>>>>> This seems like a Win Explorer issue, although it
> >>only
> >>>>>>> happens with Word files. I started having this
> >>>problem
> >>>>>>> over the weekend on an installation that is 2 years
> >>>>old,
> >>>>>>> very robust, and has never seen a problem like
> this.
> >>>>>>>
> >>>>>>> Thanks for your help.
> >>>>>>
> >>>>>>
> >>>>>>.
> >>>>>>
> >>>>>.
> >>>>>
> >>>>
> >>>>
> >>>>.
> >>>>
> >>>
> >>>
> >>>.
> >>>
> >>
> >>
> >>.
> >>
> >
> >
> >.
> >



Re: problem opening up Word when double clicking on files to open by toddsilva

toddsilva
Thu Jan 08 10:48:58 CST 2004

Thank you Beth. I followed your instructions to the
letter, and this still did not correct the problem. In
earlier posts in this thread, I indicated I am also having
same issue with two other programs and file associations,
non-Office, non-MS. I work with my PC every day
throughout the day and I know its behavior very well; I
have also noticed some odd behaviors recently and a
critical program is started to crash for which the support
group cannot find a resolution. Given all of this, I have
chosen to reinstall Win2000 and all software, ie, start
over. No one ever looks forward to this, but it is
critical that my system run bug free, and I am concerned
that it is getting enough little glitches in it, that now
is the time to do this. I appreciate all your help and
the other advisors. Talk you again with a new system!

Todd

>-----Original Message-----
>Hi Todd,
>
>Still sounds like a file association problem.
Occasionally I have to
>delete the Registered File Type for Word, reboot, and
then use the
>winword /r command. Don't worry - I've done this 100s of
times. :-)
>
>- Open the Windows Explorer
>- Go to Tools/Folder Options
>- Select the File Types tab
>- Located "Microsoft Word Documents"
>- Delete the File Type
>- Reboot
>- Go to Start/Run and run: winword /r
>
>Note the space before the forward slash.
>
>--
>Please post all follow-up questions to the newsgroup.
Requests for
>assistance by email can not be acknowledged.
>
>~~~~~~~~~~~~~~~
>Beth Melton
>Microsoft Office MVP
>
>Word FAQ: http://mvps.org/word
>TechTrax eZine: http://mousetrax.com/techtrax/
>MVP FAQ site: http://mvps.org/
>
>
>"toddsilva" <anonymous@discussions.microsoft.com> wrote
in message
>news:05c301c3d571$27cb4700$a301280a@phx.gbl...
>> Terry,
>>
>> No, I haven't, this is a home based machine. Can we
start
>> this as a new thread, or are you easily able to continue
>> on this e-mail thread?
>>
>> Todd
>>
>> >-----Original Message-----
>> >Have you had the corporate version of Norton installed
at
>> any time?
>> >
>> >Terry
>> >
>> >"toddsilva" <anonymous@discussions.microsoft.com> wrote
>> in message
>> >news:03ba01c3d4ac$2e295530$a501280a@phx.gbl...
>> >Terry,
>> >
>> >Yes, they are showing the correct icon. And I just
>> >created a test doc saved as RTF, it displayed the
correct
>> >icon but gave me the same problem.
>> >
>> >Todd
>> >
>> >>-----Original Message-----
>> >>In Explorer, are documents displaying the correct Word
>> >icon? If you save a
>> >>document in RTF, and then close Word and try double-
>> >clicking the RTF
>> >>document, does that exhibit the same problem?
>> >>
>> >>Terry
>> >>
>> >>"toddsilva" <anonymous@discussions.microsoft.com>
wrote
>> >in message
>> >>news:000201c3d467$0d990d00$a101280a@phx.gbl...
>> >>Thank you Terry,
>> >>
>> >&