Two instances of Word 2003 in Task Manager?

Hi

I am working with Word 2003 (MS Office Academic).

I have noticed, after Word (or indeed any other Office application) freezes,
and I open Task Manager, that two instances of Word are listed under the Task
field, both of them listed as "Stopped running" or something similar (under
the Status field.

Is this normal?

This happens quite often with Word and sometimes for no apparent reason. Any
idea what's going on?

Thanks,

Marco

Terry
Sun Dec 09 07:09:46 PST 2007

There will be one version of Word left running if Outlook has been opened
and you are using Word as your email editor. But there should be two
instances unless you have opened Word twice. You need to investigate this.
If this is after Word has 'frozen', then one of the instances will probably
be the frozen version. You need to discover what is cause Word to freeze.
Word 2003 was usually VERY stable in Windows XP. Most usually, problems are
caused by a bad printer driver or a bad third party add-in. I suggest
looking at what add-ins are in use.

--
Terry Farrell - MS Word MVP

"Marco" <Marco@discussions.microsoft.com> wrote in message
news:7D832C46-692C-4711-B193-5E09FD2E30F1@microsoft.com...
> Hi
>
> I am working with Word 2003 (MS Office Academic).
>
> I have noticed, after Word (or indeed any other Office application)
> freezes,
> and I open Task Manager, that two instances of Word are listed under the
> Task
> field, both of them listed as "Stopped running" or something similar
> (under
> the Status field.
>
> Is this normal?
>
> This happens quite often with Word and sometimes for no apparent reason.
> Any
> idea what's going on?
>
> Thanks,
>
> Marco

Marco
Mon Dec 17 14:26:56 PST 2007

Thanks Terry,


"Terry Farrell" wrote:

> There will be one version of Word left running if Outlook has been opened
> and you are using Word as your email editor. But there should be two
> instances unless you have opened Word twice.

I don't believe this has anything to do with Outlook: for one, I don't use
Word as my email application. Besides, this happens with other Office
applications (for instance Excel 2003), too.

> You need to investigate this.
> If this is after Word has 'frozen', then one of the instances will probably
> be the frozen version.

I agree on this.

> You need to discover what is cause Word to freeze.

This is my problem. :)

> Word 2003 was usually VERY stable in Windows XP. Most usually, problems are
> caused by a bad printer driver or a bad third party add-in. I suggest
> looking at what add-ins are in use.

Any hints on how to go about this would be greatly appreciated.

>
> --
> Terry Farrell - MS Word MVP
>

Terry
Tue Dec 18 08:07:26 PST 2007

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which covers
other problems too. But primarily you need to check normal.dot, the printer
driver either out-of-date or partially corrupt or a third party add-in.

Terry

"Marco" <Marco@discussions.microsoft.com> wrote in message
news:6CBA20DB-6083-4E8A-958A-F9BD9A56967C@microsoft.com...
> Thanks Terry,
>
>
> "Terry Farrell" wrote:
>
>> There will be one version of Word left running if Outlook has been opened
>> and you are using Word as your email editor. But there should be two
>> instances unless you have opened Word twice.
>
> I don't believe this has anything to do with Outlook: for one, I don't use
> Word as my email application. Besides, this happens with other Office
> applications (for instance Excel 2003), too.
>
>> You need to investigate this.
>> If this is after Word has 'frozen', then one of the instances will
>> probably
>> be the frozen version.
>
> I agree on this.
>
>> You need to discover what is cause Word to freeze.
>
> This is my problem. :)
>
>> Word 2003 was usually VERY stable in Windows XP. Most usually, problems
>> are
>> caused by a bad printer driver or a bad third party add-in. I suggest
>> looking at what add-ins are in use.
>
> Any hints on how to go about this would be greatly appreciated.
>
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>

Marco
Thu Dec 20 22:23:03 PST 2007

Thanks Terry, the link seems promising.

I'll have a thorough look and try what the article says.

Thanks again

Marco
"Terry Farrell" wrote:

> See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm which covers
> other problems too. But primarily you need to check normal.dot, the printer
> driver either out-of-date or partially corrupt or a third party add-in.
>
> Terry
>
> "Marco" <Marco@discussions.microsoft.com> wrote in message
> news:6CBA20DB-6083-4E8A-958A-F9BD9A56967C@microsoft.com...
> > Thanks Terry,
> >
> >
> > "Terry Farrell" wrote:
> >
> >> There will be one version of Word left running if Outlook has been opened
> >> and you are using Word as your email editor. But there should be two
> >> instances unless you have opened Word twice.
> >
> > I don't believe this has anything to do with Outlook: for one, I don't use
> > Word as my email application. Besides, this happens with other Office
> > applications (for instance Excel 2003), too.
> >
> >> You need to investigate this.
> >> If this is after Word has 'frozen', then one of the instances will
> >> probably
> >> be the frozen version.
> >
> > I agree on this.
> >
> >> You need to discover what is cause Word to freeze.
> >
> > This is my problem. :)
> >
> >> Word 2003 was usually VERY stable in Windows XP. Most usually, problems
> >> are
> >> caused by a bad printer driver or a bad third party add-in. I suggest
> >> looking at what add-ins are in use.
> >
> > Any hints on how to go about this would be greatly appreciated.
> >
> >>
> >> --
> >> Terry Farrell - MS Word MVP
> >>
> >
>