installation trouble

Tutorials Win: Microsoft Windows Forum

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    - Word 2000 "save as" Hi, My word 2000 "save as" function is grey out!!! Although the menu is there ... but i just can't click on it. i know by pressing F12 can also call out the "save as" function, but i it by the default which i can choose from "File -> Save as" Hope someone will help me thks kensin Tag: installation trouble Tag: 85255
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    - winword (mso9.dll) crashes under ole control I have a problem at one of my clients running my vfp6 app on xp home and calling winword8 (office 2000) They were running with no problems under win 2000 - their tech just did an upgrade. The document is a mail merge document and I provide a button that allows them to view & edit the document (code snippet below) word opens and then crashes after about 5 seconds with fatal error message If I try again - winword doesn't even open & I get the fatal error message followed by a vfp error 1426 I can close my application & open the documents in word with no problems The client has no antivirus software loaded - but does a scan from 'trent microsystems' (internet site that scans your system) each week However I was able to find several references to this application error in the application event log:- Faulting application winword.exe, version 9.0.0.3822, faulting module mso9.dll, version 9.0.0.3821, fault address 0x00081c2a. But cannot find any help on the knowledgebase that would fit the clients situation Where should I start to look for a solution to this problem? Thanks, John ************** if file(cDocument) oW = createobject("word.application") oDoc = oW.documents.open(cDocument) else return endif if type("oDoc") # 'O' ow.quit(.f.) release oW return endif ow.visible = .t. ** wait for word to be closed by users do while type("ow.visible") = 'L' if isnull(ow) exit endif enddo release oDoc release oW ****** Tag: installation trouble Tag: 85254
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    - Spell checker in 2003 works inconsistently The spell checker in Word 2003 works during the beginning of documents, but not near the end. Please help. Tag: installation trouble Tag: 85253
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    - Word is shutting down ps ps this is only happening with this one particular document. Tag: installation trouble Tag: 85250
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    - Word keeps shutting down when I try to save my document, or even when I just have it open, Word shuts down on me. I have been working on this document (my thesis) for weeks with no problems until today. Any help would be greatly appreciated. thanks, Lyn Tag: installation trouble Tag: 85249
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    - Track Changes turning on spontaneously Using Word 2003 (11.5604.5606), accepting all changes and turning Track Changes off before saving does not prevent Track Changes being on and the Final Showing Markup view when the document is opened. Is there a work around for this irritating bug? Keith Brickey Tag: installation trouble Tag: 85247
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    - Forgotten Password Good afternoon. I feel silly even posting this, but here it goes. I have a file in Word that I password protected. I have NO CLUE what the password is. The file is a letter I had to write to my first grader to give to him when he entered seventh grade!!! Any possible suggestions or ideas would be greatly appreciated. Tag: installation trouble Tag: 85244
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    - Can't Save When I try and save a document either by hitting the "save" or "save as" keys the following error appears, "The Macro can't be found or has been disabled because of your Macro security settings." What does that mean and how can i repair it so that I can save! Tag: installation trouble Tag: 85243
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    - Word 2003 Autotext Recently installed new computers with Office 2003 Pro. We are having troubles when inserting autotext in Word 2003. Word 2003 locks up and you have to end task to get out of the program. When you go to task manager you will see two Word 2003 Document1 open. We have had this problem from day one. Tag: installation trouble Tag: 85242
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    - Strange Copying Error Hello all, I'm getting a strange error on one computer when I copy a file to another folder, the file date/time changes to 1 second later than the original file date. It happens when I use both edit copy in Explorer and also with the VBA FileCopy statement Any ideas what could be causing the 1 sec change? Thanks in advanced. Tag: installation trouble Tag: 85241
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    - Delivery Addresses Why when I go into Word and go to Tools, Letters & Mailing, Envelops & Labels, Delivery Addresses it locks up. We have put patches and updates on. Can anyone tell me why this is a problem. Tag: installation trouble Tag: 85240
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    - Word acting up under 2000 Pro Using XP Pro on a new installation, and using OFFICE 2000 Pro. Whole computer was reloaded a month ago on a clean format and worked until just this week, just fine. Word opens and shows the mouse cursor but won't allow keyboard activity. Wierd huh? Keyboard works fine with every single application other than Word. I've heard of normal.dot becoming corrupt, is this the case here? The menu bar up top is grayed out, can't click on anything. Thanks in advance Greetings from Sunny San Diego Tag: installation trouble Tag: 85239
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    - windows installer files missing I am having trouble uninstalling and reinstalling my MS Word program because some of my windows installer files are missing. How do I go about replacing those or getting my program to uninstall/reinstall? Any help would be greatly appreciated. Tag: installation trouble Tag: 85236
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    - Word97 memory could not be read I get an application erro whenever open word 97(SR-2): The instruction at "0x30791c00" referenced memory at "0x00000406". The memory could not be "read". click on OK to terminate the program cick on cancel to debug the program I am in the local admins group. I have the most up-to-date SPs and hot fixes. Mcafee scan doesn't find any virus on my computer. Thanks in advance for your kindly help! Tag: installation trouble Tag: 85235
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    - WordBasic.CountWindows() behaves differently in Word2003 from Word Hi , I have an ActiveX control which creates a word docuemnt by linking to the specified word. This is done using OLE stuff like monikers & binding to the object. The scaled down code looks like this, LPMONIKER pmk; LPBC pbc; LPDISPATCH pppvResult = NULL; CString docName("..\\xyz.doc"); hr = CreateBindCtx(0, &pbc); if (SUCCEEDED(hr)) { hr = MkParseDisplayName(pbc, T2OLE(docName), &cEaten, pMon); pbc->Release(); } ASSERT(pMon!= NULL); hr = pMon->BindToObject(pbc, NULL, IID_IDispatch, pppvResult); pbc->Release(); pmk->Release(); At BindToObject the word object is created(I see that at this point winword.exe process appears in TaskManager process window). Also a temp file $xyz.doc is created indicating the file is opened. At this point the window is not active yet or visible. pppvResult is used to get the WordObject and CountWindows using IDispatch calls GetIDsOfNames, GetProperty. I comapred each of the calls in Word 2000 & Word 2003. Except the call to CountWindows() everything is fine. With Word 2003 it returns 1 but with Word 2000 it returns 0. I donot understand why is the difference. I donot get any error message. The Invoke method call returns success. As per the CountWindows description in WordBasic hlp file, it gives the count of windows in the windows menu. Can any one you suggest a solution (other than shifting to VBA code) or a better place where I can post this. Thank you in advance. --uday. Tag: installation trouble Tag: 85232
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    - No changes but Word asks Do you want to save changes? Sometimes this workflow happens: I open a word document I make no changes I quit the application I get this question: Do you want to save changes? Can somebody tell me why? thanks Fab Tag: installation trouble Tag: 85231
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    - win word files changed into 0KB win word files changed into 0KB we've a LAN with firewall i have norton antivirus updated does anyone know a cause for this problem Tag: installation trouble Tag: 85230
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    - Weird Error When opening MS Word 2003 Since formatting my computer and installing Office 2003, whenever i try to open Word, I get the following message: Microsoft Office Word ! The command cannot be performed because a dialog box is open. Click Ok, and then close open dialog boxed to continue. problem is, I dont have any dialogs open when I try to start Word, it just keeps giving me that message. Pressing OK will open Word for me. Its an annoyance, shouldn't get that message. If anyone has any ideas about it, please e-mail me at imcginn@bigpond.net.au All help appreciated. Tag: installation trouble Tag: 85227
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    - Word Failure Does anyone know why my word crashes when I open it up? it gives me the following message: AppName: winword.exe AppVer: 9.0.0.3822 ModName: winword.exe ModVer: 9.0.0.3822 Offset: 003c2929 This is on a Windows XP version Tag: installation trouble Tag: 85226
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    - what characters are not allowed in the file name when saving a wo. what characters are not allowed in the file name when saving a word document? Tag: installation trouble Tag: 85224
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    - paste errors Word 2003--no paste completion Running XP Home Edition, Word 2003, part of Office 2003. Copy function does work, that is the copied text shows the copied text on the clipboard. Copy-Paste function does work within WORD, but not from internet document to WORD document. This is a new problem, though in the previous week the "paste" function has taken longer than previous (aggravatingly long time) to work. Today, no paste at all and all WORD functions except "close" (on the tool bar, right click) cease to function. "Paste" has always worked like a breeze, on any WORD programs I ever had or used, until the slowdown about a week ago. And now, ceases to complete the "paste" function at all. I've rebooted, and/or unplugged, and shut down only WORD, instead of re-starting the computer. Nothing has solved the problem, even though multiples of the aforementioned have been tried. Any advice much appreciated. Tag: installation trouble Tag: 85220
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    - Macros--voice-activated macros (You may want to read this from the bottom since I wrote to you once before about this problem) I tried 2 different Logitech USB digital mics--the first one was doing very well for 2 days. Then, the menus starting dropping down again, making it impossible to continue. I'd be happy to buy a better mic though I'd have to order it online (we don't have much variety here on Maui). A more sensitive mic will just pick up more extraneous noise, though, and that won't solve the problem, will it? In any case, I'll try to order a digital Sony USB mic if you think it will help (is that all the info I need to start searching?) You said the modem also produces noise. Do you mean random static noise internally? Or audible noise externally? In either case, how can I work around it? I'm using a PCS2200 cable modem. I noticed that the Recognition Profile Setting (under Speech Properties) on the control panel doesn't really make a difference. That is, when I change the Pronunciation Sensitivity from low to high or vice versa, I notice no difference in the response to my voice commands. Is that normal? Thanks for your help! (Wow, this is beginning to take a lot of time and $$ to solve--is that normal?) Dave >-----Original Message----- >Dave > >Once you have enable Speech Recognition, any extraneous noise will trigger >off odd actions. Noise from modems is a common problem, but the most common >problem is a poor quality microphone picking up erroneous noises. This is >especially important on a laptop where a USB Digital mic is almost >obligatory! Logitech make a good entry-level digital mic and Sony make some >superb quality mics - but they are pricey. > >-- >Terry Farrell - Word MVP >http://word.mvps.org/ > >"Dave" <libhartd001@hawaii.rr.com> wrote in message >news:7f6d01c47792$7a707f20$a301280a@phx.gbl... >: I have written some macros that I invoke orally--works >: great, using a microphone and Word 2002. Problem is, other >: commands tend to execute automatically--commands I don't >: want (and don't say). It's usually the drop down >: menus. "File" drops down quite a bit, as do some of the >: others. Occasionally I'll go 10 minutes without an >: annoying command executing; other times, something happens >: every few seconds. It's as if the computer is haunted. >: >: I've adjusted the microphone (control panel, speech, >: settings), but that doesn't seem to have any effect. >: >: Any ideas?? >: >: Dave L. > Tag: installation trouble Tag: 85218
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    - corrupt normal template I started Word to edit a document. The document was a "to do" list like this: 1. Clean blah blah a. do blah blah b. do blah blah blah i. be sure blah blah ii. then blah blah 2. Walk dog a. down that street and so on..... From the beginning Word has always automatically "sensed" what I was doing and did the formating. Now I hit the Tab key, enter "1." and type, hit Return and the number "2." pops up, I hit Tab and ....nothing.... What has happened???? I closed Word and renamed NORMAL and then restarted Word but still I cannot get it to "work'. I then reopened the document above and when I edited it, the document had forgotten all the formating - it was there but when I went to add more....there was no formating working for me. HELP.......I have spent the last 4 hours trying to figure this out..... Thanks, dan Tag: installation trouble Tag: 85217
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    - Run-time Error 91 Just installed Office 2003 and SP1 (left Office XP on in different folder). When I close Word 2003, I always get the message "Run-time error '91' Object variable or With block variable not set". I haven't changed any default settings. Any ideas as to what a solution might be? Tag: installation trouble Tag: 85213
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    - Excessive list templates When opening rather large word docs with heavy formatting in Word 2000 SR-1, I get a message reading, "This document may be corrupt. To preserve the contents: Choose Select All from the Edit menu, then choose copy from the Edit menu. Create a new document and choose paste from the edit menu." If I click ok on this message, I can proceed. However, I've noticed that when trying to open this same document with Word 2003 I get this error and cannot open the document: "Word was unable to read this document. It may be corrupt. Try one or more of the following: * Open and Repair the file. * Open the file with the Text Recovery Converter. * Help * OK Can anyone help me out here? Thanks, Chad Tag: installation trouble Tag: 85212
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    - Clipart Error Message Everytime I am trying to use the clipart in any way I get this message: "Clip Organizer cannot complete the operation. Unspecified error Erroe ode 0x80004005" Please help... Thank you Tag: installation trouble Tag: 85209
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    - Printed document different than Print Preview and problems with print Current Page Hi all, I have a number of documents that print differently than what is displayed in Print Preview. Typically one or two lines switched around on the actual document compared to what is displayed on the screen in Print Preview. Here is the other issue. The pages print differently depending if the entire document is printed or just a single page is printed using Print Current Page. Any help would be greatly appreciated. Kris Tag: installation trouble Tag: 85208
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    - Updating TOC error Error! No table of contents entries found. I get the above error message when I select "update field" after making changes in the Table of Contents. It does the same for both Word 97 and XP. Any solutions? Thank you in advance, Calvin Tag: installation trouble Tag: 85205
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    - error message Had computer restored. In trying to reinstall programs, an original that was installed by Gateway, Works Suite 2001, will install with discs but cannot be used because of error message "this is an invalid CD key value". It requires a 20 digit number which I put in and the error comes up. What to do? Tag: installation trouble Tag: 85204
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    - Routing Recepient in Word I am trying to set a routing slip in word (2003), but for some reason I get this error message that I cannot do that. The message is the following: "A program is trying to access e-mail addresses you have stored in outlook. Do you want to allow this? " If I click yes , then I get another message: "General mail message. Close Microsoft Office Word, restart the mail system, and try again." Any ideas on how to fix this? Thanks Heidi Tag: installation trouble Tag: 85203
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    - compile error Each time I open or close an office program (word, excel etc) I receive a compile error in hidden module: auto exec (visual basic.) This must be OK'd before I can open or close the program. How do I repair or remove this error? thanks Tag: installation trouble Tag: 85202
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    - htm problem Just wondering whether someone can help me out. I have created a webpage using wd2000. The content of the page set up as a table of contents that hyperlink to other MS docs (doc, xls..etc). One of the purpose is so I can zip the htm together with all other files and email that out to other users. They can simply open the htm and it will link and open other files they wish to view. However somes of the links seems to work when sitting on the directory but once I have zipped them up and email out (to myself for a test). All the links doesn't seems to work, it simply just trying to open the file from internet explorer (v5.0, operating under windows NT 4.0) but nothing appears (just blank). Any suggestions on the above? Your advise is much appreciated. Thanks heaps Tag: installation trouble Tag: 85193
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    - How to number paragraphs - should be simple! All I want to do is have main headings numbered 1,2,3... each with numbered sub-paragraphs 1.1,1.2 then 2.1, 2.2 etc How do you do this? Every time I get it just about working, a small change in one paragraph ruins all. Please help! Dave Tag: installation trouble Tag: 85192
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    - word crashing on mac osx can anyone help? i'm using a mac osx with word 2001. i've been writing a chapter in my thesis and saving various versions as 3.1 ...3.13 etc. i am also using endnote 7 for the references, but have turned off cite while your write. recently, i've been able to open the latest chapter and i start to alter some text when word just fails - no respone and i have to force quit. any ideas?? thanks... roberta Tag: installation trouble Tag: 85191
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    - WORD automation visible vs. invisible!? Hi, we get different results using WORD via COM: Word_Application.PropSetVisible( TRUE ) Word_Application.PropSetScreenUpdating( TRUE ) -> Automation works as expected! Word_Application.PropSetVisible( FALSE ) Word_Application.PropSetScreenUpdating( FALSE ) -> Automation do not works as expected on specific computers! e.g. inserted lines in a table are missing. BTW, is there a posibility to block user input while WORD is visible? TIA, Joachim Engel Tag: installation trouble Tag: 85189
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    - renaming normal.dot I have located my normal.dot files, however, when I try to change the name, as instructed, I get an error message that tells me "internet explorer will shut down." What does this mean? Is there another way to change the name? Tag: installation trouble Tag: 85184
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    - Error message: Word file ... is unavailable but can open in word. Last week I was unable to open word or excel applications (I have Office 2000). So I used the disk and asked it to repair errors. I worked on a word file and sent it to someone. After a few minutes that person's harddrive became corrupted and is totally destroyed. I am afraid the my file caused that but of course cannot be sure. So I thought I needed to install the office updates Microsoft has on their site......so I did that. Now I am unable to open any word files on my drive (new or old - I have created new files just to test it.) The message says that the file is unavailable. However, the file is there in Exploreer and I can open the files in Wordpad. Also, when I close Word, the message comes on about a new global template being created, and do I want to save it? I've tried saving as a different name, and also just deleting the normal templates. None of that made any difference. Any suggestions? Tag: installation trouble Tag: 85179
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    - Word 2000 and Word XP file incompatibility Hi, We are currently working on a project where we have two companies sharing documents. We use Word 2002 and the other company uses Word 2000 The problem we have is the documents we create in Word 2002 seem to become corrupted when opened and/or edited in Word 2000. Sometimes the people using Word 2000 cannot even open the documents from Word 2002 Any assistance will be greatly received Chris Tag: installation trouble Tag: 85177
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    - Compile error in hidden module When I open or close Word, I get the following error: Compile error in hidden module: AutoExec I have no idea what happened to start this, and the "Help" was no help at all. Any idea on how I fix this? Thanks... Shel shel@holtz.com Tag: installation trouble Tag: 85175
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    - Word freezing when broswing network share Hi, Setup is as follows... Windows 2000 client Windows 2000 server Office 2000 on the client I have a user who is experiencing freezing issues when she tries to open documents off of a certain share. This started when the share was moved from a Windows NT server to a 2000 server. Basically, user will go to open a document and it will hang after displaying a few folders on the share and sit there with the hour glass going. The user has tried leaving it for 10 minutes or more with no luck. The problem actually happens in all Office apps, but especially when trying to attach a file in outlook, and when trying to open an excel file while creating a mail merge in Word. I think that's a function of what the user does most frequently rather than it being those programs having a problem more than others specifically. I have not heard of any problems when going in through explorer, but I can't be 100% sure that it would never happen outside of office apps. For now it *seems* to be an issue related to office. This has happened to other users and on other machines as well. The user's machine was rebuilt at some point, so it's most likely not a corruption issue. The share she is accessing is large (the base folder has about 350 files/folders in it. As far as I know it only hangs when getting into that large base folder...if she gets into that one successfully there are usually no problems. The server hosts a number of other shares and I have not heard of any problems accessing them. It's high traffic enough that I tend to suspect that it's not a network issue on the server end....I think we would be having more problems if that was the case. There are a lot of other users in the company and all of them use the same windows and office version. To my knowledge this is the only group experiencing this problem. Any ideas? I found one or two articles through Google, but no followups with helpful suggestions. Hopefully I will fare better! I feel like I remember something about a registry setting and browsing shares and freezing, but for the life of me I just can't think of what it was. I feel like I've worked this same issue before but I am coming up blank. Thanks in advance! ~ endus ~~ at ~ endus ~ dot ~~ com ~ But what the hell. It is a good & healthy thing to have a fine fat steak & a bottle of good Kentucky bourbon & order cameras from Hong Kong & generally feel rich. - Hunter S. Thompson Tag: installation trouble Tag: 85169
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    - Word Error Messages We get the following error message while attempting to open a Word document (only on some computers in our environment): "The document 'name of doc' caused a serious error the last time it was opened. You may continue opening it or perform data recovery by clicking 'Recover Data'. Clicking 'Recover Data' will extract text out of your document but all formatting and pictures will be lost." 3 buttons are offered to click: Open, Recover Data, and Cancel. This document can be opened on some computers with no error message. Can someone offer any suggestions for what could be causing this behavior? Tag: installation trouble Tag: 85164
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    - Error Opening Word Doc from Explorer When opening a document from Explorer, or My Documents, I get the following error: The command cannot be performed because a dialog box is open. Click OK, and then close open dialog boxes to continue. I click OK, and then the document opens. Any idea how I can get rid of this message? It's really annoying! Thanks, Ron Tag: installation trouble Tag: 85163
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    - WSH & Word error The following line of JavaScript code results in the following error: "ClassFactory cannot supply requested class" and code 80040111: oWord= new ActiveXObject("Word.Application"); This worked until I installed Office 2003. If you replace "Word" with any other office all (Excell, PowerPoint, Publisher, etc) the script runs just fine. Any pointers would be appreciated. Tag: installation trouble Tag: 85161
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    - Toolbars are missing When I open MS Word all I get is a blank document...everything along the top is missing...all toolbars, option menus everthing. I don't even get the part that used to say file. Help!!! I can't do anything in Word. Tag: installation trouble Tag: 85157
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    - installation error I'm trying to re-install my MS Word and when I run the setup from the CD, I get a message that the patch package could not be opened. Verify that the patch package exists. I am not sure how to do that. Any help would be greatly appreciated! Tag: installation trouble Tag: 85156
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    - MAPI Failure sending as attachment I have a user who when trying to send a file to Outlook as an attachment from Word, 9 times out of ten gets a MAPI Failure - Unspecified Error and cannot continue the process. Microsoft's knowledge base states to close Word and then try the process again - and that never seems to work. Anyone have any suggestions or fixes. They would be most appreciated. Tag: installation trouble Tag: 85145
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    - Word and Excell Hangs when opening Word and excell just hangs when opening the program. I've tried uninstall and reintalling the program with no luck -- Any ideas? Tag: installation trouble Tag: 85144
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    - Auto text error I recently wrote in the 'community newsgroup' about my auto text giving me an error msg only when the "show" box is checked. You suggested renaming Normal.dot. Can you please tell me how to do that? Thank you! Kim T. Tag: installation trouble Tag: 85141
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    - word not opening every time i try to open a word document word tries to open but when the ist screen opens the computer jams completely & i have to restart the computer. system resorses are running at about 50%. any help would be appreciated. thanks Tag: installation trouble Tag: 85140
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    - Norton Crashguard dosen't let me run Word 2000 I use Microsoft Windows 98 SE,Norton Crashguard and Word 2000. Every time I start it, it crashes. Can anybody help me? Tag: installation trouble Tag: 85136

I can not seem to get my cd-rom to download. Any ideas,
anyone? Can not get to the first set up step.

RE: installation trouble by garfieldnodie

garfieldnodie
Fri Aug 13 06:07:02 CDT 2004

Not sure what you mean by "get my cd-rom to download". What are you trying
to do? Do you get an error message, and if so, what does it say?

"rr" wrote:

> I can not seem to get my cd-rom to download. Any ideas,
> anyone? Can not get to the first set up step.
>

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