Re: The global template, NORMAL.DOTM is already open as an add-in by Suzanne
Suzanne
Tue Sep 23 09:55:06 PDT 2008
I figured it had to be something like that; someone more knowledgeable about
networks would probably have spotted the problem right away, but I have no
network experience or expertise.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
"JeremyH" <JeremyH@discussions.microsoft.com> wrote in message
news:81A16671-F0A5-4850-91E1-BF6520AECD9A@microsoft.com...
> Hi Suzanne,
>
> Okay, I've sorted it now! I had re-directed both the Startup folder and
> the
> Default documents folder to the user's network share. The Normal.dotm was
> being created there and being loaded at startup. I've now separated the
> two
> and things are back to normal.
>
> Thanks for all your help.
>
> Regards
>
> Jeremy
>
> "Suzanne S. Barnhill" wrote:
>
>> Yes, Word creates its own Normal.dot or Normal.dotm, but it creates it in
>> the Templates folder, not in Startup.
>>
>> --
>> Suzanne S. Barnhill
>> Microsoft MVP (Word)
>> Words into Type
>> Fairhope, Alabama USA
>>
>> "JeremyH" <JeremyH@discussions.microsoft.com> wrote in message
>> news:18E5A1CA-AFAB-48F2-B7AD-C2EA92490839@microsoft.com...
>> > Hi Suzanne,
>> >
>> > Thanks for your help.
>> >
>> > I am the network administrator!
>> >
>> > I have a vague recollection that Word 2003 created its own Normal.dot
>> > on
>> > startup if it wasn't already present. Is this not the case with Word
>> > 2007?
>> >
>> > Regards
>> >
>> > Jeremy
>> >
>> > "Suzanne S. Barnhill" wrote:
>> >
>> >> I'm afraid I'm not knowledgeable about network administration, but I
>> >> suggest
>> >> you discuss this with your network admin or local IT person to see if
>> >> you
>> >> can troubleshoot it. If you are removing Normal.dotm from Word's
>> >> Startup
>> >> folder and it is coming back every time you start Word, then
>> >> *something*
>> >> is
>> >> going on.
>> >>
>> >> --
>> >> Suzanne S. Barnhill
>> >> Microsoft MVP (Word)
>> >> Words into Type
>> >> Fairhope, Alabama USA
>> >>
>> >> "JeremyH" <JeremyH@discussions.microsoft.com> wrote in message
>> >> news:7498AAC9-54CE-4806-A25D-E41B71F471C8@microsoft.com...
>> >> > From where would such a startup script have originated? And where
>> >> > would
>> >> > such
>> >> > a script be located? 2003 doesn't use the .dotm suffix (as far as
>> >> > I'm
>> >> > aware)
>> >> > so it couldn't have been left behind following the upgrade.
>> >> >
>> >> > The only script that I am aware of is run for all users and maps
>> >> > drives
>> >> > and
>> >> > assigns printers, nothing to do with creating a NORMAL.DOTM.
>> >> >
>> >> > "Suzanne S. Barnhill" wrote:
>> >> >
>> >> >> Okay, it sounds as if some startup script may be putting a copy of
>> >> >> Normal.dotm in the Startup folder.
>> >> >>
>> >> >> --
>> >> >> Suzanne S. Barnhill
>> >> >> Microsoft MVP (Word)
>> >> >> Words into Type
>> >> >> Fairhope, Alabama USA
>> >> >>
>> >> >> "JeremyH" <JeremyH@discussions.microsoft.com> wrote in message
>> >> >> news:E5541D84-4EE8-45C1-AEE0-EE0E1DEDDA07@microsoft.com...
>> >> >> > This is a school network. The startup folder has been pointed to
>> >> >> > the
>> >> >> > user's
>> >> >> > My Documents folder which in turn has been redirected using Group
>> >> >> > Policies
>> >> >> > to
>> >> >> > a shared folder on the network.
>> >> >> >
>> >> >> > I should mention that this is all following an upgrade from
>> >> >> > Office
>> >> >> > 2003
>> >> >> > to
>> >> >> > Office 2007. I have left the administrative templates for 2003
>> >> >> > in
>> >> >> > place
>> >> >> > for
>> >> >> > the time being but have also installed the .adm files for 2007
>> >> >> > (Office,
>> >> >> > Word,
>> >> >> > etc).
>> >> >> >
>> >> >> > "Suzanne S. Barnhill" wrote:
>> >> >> >
>> >> >> >> Well, something is putting it there. Is this a personal computer
>> >> >> >> or
>> >> >> >> is
>> >> >> >> it
>> >> >> >> on
>> >> >> >> a corporate network?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Suzanne S. Barnhill
>> >> >> >> Microsoft MVP (Word)
>> >> >> >> Words into Type
>> >> >> >> Fairhope, Alabama USA
>> >> >> >>
>> >> >> >> "JeremyH" <JeremyH@discussions.microsoft.com> wrote in message
>> >> >> >> news:898D2834-0757-4736-B0FB-51356E0DF049@microsoft.com...
>> >> >> >> > Yes, I do. I deleted it, ran Word with no error messages,
>> >> >> >> > closed
>> >> >> >> > it
>> >> >> >> > down.
>> >> >> >> > Checked the Startup folder and found the files re-created.
>> >> >> >> > Opened
>> >> >> >> > Word
>> >> >> >> > again
>> >> >> >> > and the error re-appeared.
>> >> >> >> >
>> >> >> >> > "Suzanne S. Barnhill" wrote:
>> >> >> >> >
>> >> >> >> >> Do you have a copy of (or shortcut to) Normal.dotm in Word's
>> >> >> >> >> Startup
>> >> >> >> >> folder?
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Suzanne S. Barnhill
>> >> >> >> >> Microsoft MVP (Word)
>> >> >> >> >> Words into Type
>> >> >> >> >> Fairhope, Alabama USA
>> >> >> >> >>
>> >> >> >> >> "JeremyH" <JeremyH@discussions.microsoft.com> wrote in
>> >> >> >> >> message
>> >> >> >> >> news:28906EC4-5E2B-4CAA-96BA-20474D93274C@microsoft.com...
>> >> >> >> >> > The global template, NORMAL.DOTM is already open as an
>> >> >> >> >> > add-in
>> >> >> >> >> > program.
>> >> >> >> >> >
>> >> >> >> >> > This message always appears whenever I open Word 2007.
>> >> >> >> >> > What
>> >> >> >> >> > is
>> >> >> >> >> > happening
>> >> >> >> >> > and how can I stop it happening?
>> >> >> >> >> >
>> >> >> >> >> > The following also happens if Outlook 2007 is open...
>> >> >> >> >> >
>> >> >> >> >> > Clicking OK brings up a File In Use dialogue box stating;
>> >> >> >> >> > "NormalEmail.dotm is locked for editing by 'username'.
>> >> >> >> >> > Do you want to:
>> >> >> >> >> > Open a Read Only copy
>> >> >> >> >> > Create a local copy and merge your changes later
>> >> >> >> >> > Receive notification when the original copy is available"
>> >> >> >> >> >
>> >> >> >> >> > Once again, what is happening and how do I stop it
>> >> >> >> >> > happening?
>> >> >> >> >> >
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >
>> >> >> >>
>> >> >> >>
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