Word2000 processes not closing
Hi all.
At work we have Windows XP Professional with SP1 installed and Office2000
with SR1.
When we edit a document and close Word without saving, we get the usual 'Do
you want to save?' requester, click Yes and Word closes after saving, but
the Winword.exe process is sometimes still running and must be ended with
Task Manager.
Later on we will often find that Word opens documents excruciatingly slowly;
this behaviour appears to be caused by more than one Winword.exe process
running.
Normal people like you and I would decide to save before exiting as a
work-around but there is one guy that just can't handle the concept,
continually reproduces the situation and becomes irate at the computer
rather than at his inability to invoke Task Manager (and yes, we're getting
tired of showing him how) to solve the problem!
I have tried searching Google and the Office Update site but found no
relevant results from anyone else experiencing this problem.
Can anyone shed any light on this or are we going to have to just put up
with our 'numpty'?
Yours in desperation,
Chewie. Tag: cannot open microsoft word Tag: 67317
Word Work File - Memory nearly full
when working with Word I keep receiving a message which
says 'you are working without a word work file and memory
is nearly full' Word locks up and I have to restart the
PC. The PC is a new high spec dell with lots of memory.
Any help would be greatly appreciated.
John Tag: cannot open microsoft word Tag: 67312
lost drop down option
On the drop down menu under the label insert I have lost
the picture option that leads to either "from file"
or "clip art". How can I get it back? Any ideas? Tag: cannot open microsoft word Tag: 67306
compile error
i'm getting an error message when starting up word2002.
it says microsoft visual basic , compile error in hidden
module:main. can anyone help me fix this problem.. Tag: cannot open microsoft word Tag: 67295
Header, footer not showing when Word starts
I have templates that make use of headers and footers for name, date, etc..
Recently, however, every time Word starts, it does not show the entire page
with the header and footer. The only way I can show that part is by going to
[view] and [header / footer]. This selects that text and increases the range
of my page view. But for documents where I don't want stuff up there, aka
Normal.dot by default, Word still does not show my header / footer area.
The first bit of the page I can see is where my text cursor is. It's worked
fine for a year, and just started doing these strange things.
Word XP, Student edition
Any ideas? Tag: cannot open microsoft word Tag: 67294
Word 2000/ Winword caused error in Winword.exe, will now close
I diligently followed the troubleshooting directives to
address my inability to open Word 2000 without crashing as
outlined in KB Article # 236319, I completely uninstalled
and reinstalled the program several times, all to no avail.
I suspect the problem lies in the Global Template, but
when I tried to rename normal.dot, I got an error message
telling me I did not have access to do this (this is a
home system), that the file was probably in use (the
program was closed). I can open the program using the "/a
switch" method, but there must be a better way. I've
scanned for viruses, but nothing was reported infected.
I'd apprecite any insights, because I've wasted days
trying to fix this problem. Thank you in advance. Tag: cannot open microsoft word Tag: 67289
Word part of Works Suite 2003
In the file menu box, each time I open Word there is an
increasing list of "New Works Templates" stacked up above
the norma file menu box, and the "New Works Template"
list just keep getting longer and longer. Help Tag: cannot open microsoft word Tag: 67288
no toolbars
I was wondering if anyone can help. The toolbar bars on
my microsoft word have disappeared. Has anyone had this
problem. And can it be fixed
Thanks Tag: cannot open microsoft word Tag: 67287
Word 2000 hyperlinks broken
I am using Office 2000 and Windows XP: for a few weeks
now, in Word, hyperlinks have not been formatting
properly on screen (no, I don't klnow what happened to
change it). I just see the html source code, and the
link will not work as a link; so I can only access stuff
by either cutting and pasting the url, or opening
individual files ..
This happens with documents written by me and by other
people. Documents print out OK; the formatting is
correct then.
I have uninstalled and reinstalled Office 2000; I have
checked that I am in 'normal' view; and I have
checked 'Tools/autocorrect/autoformat links etc' - all OK.
Anyone know what is going on and how to fix it/?
Louise Tag: cannot open microsoft word Tag: 67286
Thesaurus not working
Hello,
I have MS-Word 97 SP2 on Windows NT 4.0 SP5.
My thesaurus has stopped working.
I have tried a COMPLETE reinstall of ALL software.
Can some provide some troubleshooting suggestions???
--
Charles L. Phillips Tag: cannot open microsoft word Tag: 67285
Word Safe Mode
Hello,
I have a customer running Windows 98 with Office XP.
When he tries to launch Word, he gets an error about the
program having to start in safe mode. Does anyone know of
a solution short of reinstalling Windows? Yesterday, I
uninstalled Office and reinstalled it but got the same
problems. Thank you. Tag: cannot open microsoft word Tag: 67275
Word2000 save problem
Hi!
2 years I've run WORD without any problems - no I am lost.=20
I can still work with it but after a while the program=20
does not save anymore. You can push the save button - but=20
nothing happens. And when you chose the option "save as"=20
WORD saves the file - but withour any data (0 bytes). That=20
is really terrible. And then, abour one minute later - it=20
shows the following warning:
(an invalid page creates problems)
WINWORD verursachte einen Fehler durch eine ung=FCltige Seite
in Modul WINWORD.EXE bei 019f:30258e53.
Register:
EAX=3D00620075 CS=3D019f EIP=3D30258e53 EFLGS=3D00210202
EBX=3D00000000 SS=3D01a7 ESP=3D0062e2d0 EBP=3D0062e7e4
ECX=3D00000000 DS=3D01a7 ESI=3D056a8fa4 FS=3D302f
EDX=3D008b0007 ES=3D01a7 EDI=3D043ec16c GS=3D0000
Bytes bei CS:EIP:
66 3b 51 14 0f 85 0f 00 1c 00 6a 01 58 c2 04 00=20
Stapelwerte:
302176fb 7fc40007 043ec86c 008a0c64 4c454853 2e32334c=20
004c4c44 0000b2f4 0000b37a 0000f452 0000b806 01d802d7=20
00080005 0000d678 40000000 00000001=20
What can I do??? Tag: cannot open microsoft word Tag: 67274
WORD = Dangerously low on resources
98se windows.
Everytime I try to load Word, it either crash's my comp or
comes up with a warning "Dangerously low on Resources".
But the resource meter says everthing is 68% free. I Close
every running programme down, same thing happends. I have
cleared all cache's, run defrag and scandisk, disk clean
and virus checker. My comp must be the cleanest on the
planet. I have uninstalled word and re-installed....same
thing.
This all started out of the blue.
Any help would be much appreiciated. Tag: cannot open microsoft word Tag: 67264
Word file-save-as unavailable
I have just loaded Office 2003 - final, and have a weird
problem - the File-Save-As option in Word is not
avaialable, instead the File-Open option is displayed. But
I can save my work by attaching it to an email, and then
dragging it into a folder.
All other progs are working, this problem is just in Word.
The problem did not appear while I was using the Beta.
I saw something about a similar problem in Word XP but
cannot find the reference. I need to fix this in a hurry,
got articles to meet deadlines!!!
Using 2gb Intel processor, 1gb ram, XP prof.
Any help very welcome Tag: cannot open microsoft word Tag: 67263
Autotext crashes in Outlook
Hello,
I've been struggling with Word and Outlook for this
problem and said to myself the Newsgroup is my last
resort.
I'm using Word in Outlook to write messages in html. As
most of us are quite lazy, the use of Autotext makes
tedious and recurrent paragraphs typed by Autotext a
pleasure in sending email.
The problem is (which does not occur in Office 2000), a
saved Autotext when recalled in Outlook and using Word as
editor, crashes Word completely when one tries to edit
the generated Autotext.
The same does not occur when the Autotext generated in a
plain text email.
Is this a bug in Outlook / Word, unable to generate
Autotext / editing it correctly as in Office 2000?
Thank you for your help.
Clifford Tag: cannot open microsoft word Tag: 67262
Cannot Open Word
Suddenly I cannot open word 97 and get the following
message - can anybody help?. I have reloaded office but
to no avail. (Excell etc open OK)
DB
WINWORD caused an invalid page fault in
module WINWORD.EXE at 017f:30080f95.
Registers:
EAX=00bf0003 CS=017f EIP=30080f95 EFLGS=00010206
EBX=00ba0118 SS=0187 ESP=0062f6b8 EBP=0062f820
ECX=0016b453 DS=0187 ESI=ff000000 FS=3baf
EDX=0119d15c ES=0187 EDI=0c0c0c0c GS=3b9e
Bytes at CS:EIP:
8b 70 fc 83 e8 04 83 ea 04 49 89 32 75 f2 5f 5e
Stack dump:
0c0c0c0c 0062f81c 00ba0118 30004b8c 0c0c0c0c 0c0c0c0c
00000000 30004b30 0062f81c 00bf0010 0c0c0c0c 0062f890
0062f9cc 00000000 0254007f 00000110 Tag: cannot open microsoft word Tag: 67260
word2000sr1
my word2000 will not open, please help. I am not even
allowed to check for updates at micrsoft stops when
checking my system at 57% when says it can not check
Thanking anyone in advance Tag: cannot open microsoft word Tag: 67253
Do you have any suggestion please ...
there are many things wrong with my Xp Windows and
Office. i use norton to fix the problems and it finds
each time many of them but the main problem is still
there! for example the search program for finding files
dosent respond !? not just one time but all the time ...
the worst is that my word cant open very important file (
the tables on the file all corrupted )and it happens when
i copy some pictures on my word file. i just want to
reinstall my office but this message comes up : another
installer application is running now !!
i really appriciate if any one can have any suggestion ..
i am getting close to the deadline for submitting my work
and just now office bothers me
milliards thanks in advance
sincerely
Mahmoud Tag: cannot open microsoft word Tag: 67251
Print layout corrupted
The view: print layout is corrupted. It appears on my screen as if
there was no margin at all on top. This is due to fact that the
header does not appear anymore because if I click on Show headers and
footer the document appears normal on my screen. I tried to delete
Normal.dot to see if the new Normal.dot would present the same bug but
did not cure the problem. Each time I open a new document (using or
not a template) I now have to click on Show header and footer.
ah Tag: cannot open microsoft word Tag: 67250
Custom Dictionary
Downloaded technical dictionary files and try to use it
in word 2000 (on Dell Laptop Win XP Prof) but doesn't
work. Installed the custom dic as per Word Help but
whenever I try to do spellcheck I get the error "The
custom dictionary c:\Documents and settings\.... is not
available. Any suggestions? Tag: cannot open microsoft word Tag: 67248
Word XP lock up
Hi,
I am running windows XP and office XP I have installed
sp1 and sp2. all my other programs seem to run ok (video
games, aol and ebay) but when I use word after 2 - 4
sentences it locks up and I have to cold boot my PC.
Really wierd if I hit the save button after every
sentecne it does not seem to lock up at all. B.T.W. I
have no toher programs running in the back ground either.
I have 768mb of DDR RAM 2 60 gig drives and a AMD 1.8
gig processor so I am sure hardware is not the issue
here. I have tried fdisking and wiping the drive several
time but to no avail. Can any one offer an explaination
or help?
Thanks
JD Tag: cannot open microsoft word Tag: 67237
Word 97 - Error upon opening Word
Upon opening Word 97, I get an error message that
reads: "Winword caused an invalid page default in module
<unknown> at 0000.00000000.
I reinstalled Word, ran scandisk, ran disk defragementer
however, I continue to run into this problem. Help! Tag: cannot open microsoft word Tag: 67232
Bug report
Who do I contact if I found a bug in printing a Word 2002 document? Please
email me at claytonwilson@ev1.net as this is not my computer. Thanks. Tag: cannot open microsoft word Tag: 67231
HOW TO CONVERT A WPS TO DOC FORMAT
WORD CRASHED AND CHANGED OUR 9 PAGE DOC FILE INTO A WPS
FILE FROMAT. WHEN WE OPEN IT BACK UP THE WHOLE DOCUMENT
HAS A BUNCH OF GIBBERISH AND PLACED SOME SYMBOL THAT LOOKS
LIKE A SQUARE "0" IN BETWEEN EVERY SINGLE LETTER. HOW CAN
i GET RID OF THAT AND THE OTHER VARIOUS "GREEK" OR
WHATEVER SYMBOLS (Y's, A's AND OTHER FOREIGN SYMBOLS
LITTERED THROUGHOUT THE FILE)
THANKS IN ADVANCE.
PS IS THERE ANYWAY OF SETTING UP AN AUTOMATIC RECOVERY
LIKE WORDPERFECT HAS? Tag: cannot open microsoft word Tag: 67230
Reply
Jesse, I have tried to send you a reply to my "Clipboard" question, but the
message just bounces back, saying it is undeliverable. Perhaps I don't know
how to do a reply. What I did, was with your message on the screen, I
selected Reply and wrote you a note and pressed Send.
From: "&:-jesse)" <jbartlett@nospam.com>
--
ALAN KAY 19 Dorian Way, San Rafael, CA 94901
PHONE (415) 454-5342 FAX (415) 453-2657
E-Mail: almkay@comcast.net Tag: cannot open microsoft word Tag: 67229
Font Turns Into Squares & Boxes, HELP!
Greetings,
While using Microsoft Word XP, more and more we are
experiencing a problem with the text in word. When
scrolling through a typed document, all of a sudden text,
whether it is one paragraph, three or how many ever, it
turns into squares and a bunch of jibberish. We have
tried converting it back into different readable fonts,
but with no success. Is this a problem with an update, or
something wrong with Microsoft Word, or what?
Thanks,
Brent Tag: cannot open microsoft word Tag: 67219
Different characters in Word 97 document
A document done in Word 97 is sent as an e-mail attachment
to someone with Word 2000. The Word 2000 user sees squares
where there should be semi-colons -- that kind of stuff.
Is there a fix or work-around? thanks for any help Tag: cannot open microsoft word Tag: 67203
NEW DELL WITH MICROSOFT INSTALLED
Recently purchased a Dell with Microsoft Professional.
Recently I installed Corel WordPerfect Suite 8. Document
is complete and when spellcheck is complete receive a
message "Corel W/P version executable has encountered a
problem and needs to close. We are sorry for the
inconvenience. If uou were in the middle of something
the information you were working on might be lost,(which
I do loose) Please tell Microsoft about this problem, we
have created an error report that you can send to us,
etc....." I have sent the report twice this week but I
do not know how to receive an answer. Tag: cannot open microsoft word Tag: 67202
Pop-up Toolbars
We are using Windows 2000 and Word 2002.
In older versions of word, when a feature was activated (like tables) the
toolbar which corresponded to the feature automatically popped up. This is
not happening in our Word 2002. Is this a setting I can change somewhere
(the boss can't remember right-click-and-select)?
Marty Tag: cannot open microsoft word Tag: 67200
Issue with Ms Word
*** Issue with MS Word ***
================================
All of sudden when I try to open MS Word... MS excel opens
up when you try to open MS Word using the icon.
I contacted HP and they suggested I contact MS.
Below is the message I received from HP.
--------------------------------------------------------
It looks as if the file association of the icon and
programs has been disturbed. To resolve this iisue, I
recommend that you remove and then re-install Office Suite
from the Add/Remove Programs in Control Panel. If the
issue still persists, you should contact Microsoft
for a proper resolution.
---------------------------------------------------------
We'll I tried to remove and re-install however I received
an error message that I needed to use the office 97 disk
that came with my PC. The catch is I never received any
disk. Everything came preinstalled. Tag: cannot open microsoft word Tag: 67199
Cannot repath Normal.dot to local machine
After upgrading an application on my client's workstation, I had problems
with the normal.dot so i deleted it and usually word will recreate new
normal.dot. The problem I'm running into is this client has word templates
located on a network share and when the normal.dot was deleted it recreated
a new one on the network share. Here comes the fun part.... The user cannot
make changes to this network normal.dot because other users must be pointed
to this network casuing to lock this file. I tried repathing the file
locations to point to the local machine for its templates (both user and
workgroup templates) but it still points to the network for its normal.dot.
Is there a trick to getting this to point to the local machine for
normal.dot or maybe a registry edit.
Any help would be great.
Thanks
Rob Bartley
MCSE, Timeslips CC,
Peachtree CC, TimeMatters AIC,
iMIS Solutions Provider
Tristar Data Systems
temp@dstek.com Tag: cannot open microsoft word Tag: 67196
word2000
the files I have saved in my document, I cannot open any
more,why?
When I go into my document and click on the file I want to
open,the menu drops then I click on the open tag,all that
now happens is the small page with the licence number
opens, but the screen locks,the esc button will not allow
me to leave the page, I have to turn off the computer, but
when I retry the same problem is there.
Any suggestions.
Thanks kieran Tag: cannot open microsoft word Tag: 67195
runtime error problem
I have a Dell desktop XP Home with the packaged Works
2002 Suite.My Word always seemed to work fine before, but
now when I try to make a document I get a runtime error
and "abnormal program termination" message.
PROGRAMC:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10
\WINWORD.EXEThen I can't do anything til I click OK, then
it closes Word and I lose everything I did.
Thanks for any help Tag: cannot open microsoft word Tag: 67193
"file not available"
When I try to open any Word document I get the above
message.
Does anyone know how to resolve this?
Thanks.
Larry Tag: cannot open microsoft word Tag: 67192
Word to PDF = jumbled text
I created a PDF but one of my fonts is all jumbled up!
I'm using Word 2002 on a PC and Distiller 4.0.
I'm creating the PDF by "printing to file" and then
bringing the .prn file into Distiller.
Thanks!
kate Tag: cannot open microsoft word Tag: 67191
garbage in file name word xp
when i save a document or open it, garbage apear in the
file name for example:
<filename>
<test20%of20%literature20%>.doc
how ca i solve this problem Tag: cannot open microsoft word Tag: 67187
Cannot repath Normal.dot to local machine
After upgrading an application on my client's workstation, I had problems
with the normal.dot so i deleted it and usually word will recreate new
normal.dot. The problem I'm running into is this client has word templates
located on a network share and when the normal.dot was deleted it recreated
a new one on the network share. Here comes the fun part.... The user cannot
make changes to this network normal.dot because other users must be pointed
to this network casuing to lock this file. I tried repathing the file
locations to point to the local machine for its templates (both user and
workgroup templates) but it still points to the network for its normal.dot.
Is there a trick to getting this to point to the local machine for
normal.dot or maybe a registry edit.
Any help would be great.
Thanks
Rob Bartley
MCSE, Timeslips CC,
Peachtree CC, TimeMatters AIC,
iMIS Solutions Provider
Tristar Data Systems
temp@dstek.com Tag: cannot open microsoft word Tag: 67181
Cannot save Customized Toolbar and Auto Text
After upgrading an application on my client's workstation I had to delete
the normal.dot due to corruption. After I did this it now created a
normal.dot template in a template folder located on a network share. I
tried to repath the template folder path in Options in Word but it keeps
looking at this network version (repathed user and workgroup templates).
The problem with that is apparently other workstation also have a similar
problem so more than one workstation is using this network version of the
normal.dot. Since multiple wksts are using this template it is locked from
saving changes and any template changes are reverted back to default on
startup. Is there anyway I can force this workstation to point to a locate
normal.dot but also have a network template path for other templates. Is
there maybe a registry setting i can override?
thanks
rob bartley
MCSE
TimeMatters AIC
iMIS Solutions Provider
Timeslips Certified Consultant
Peachtree Certified Consultant
Tristar Data Systems
temp@dstek.com Tag: cannot open microsoft word Tag: 67177
Word XP spellchecker stops on XP Home
I have a customer with a new PC with XP Home and Word XP installed.
The Word came from an Office XP Pro CD. He is also using Outlook, not
Outlook Express.
When he boots up, the spellchecker works for an hour or so. Then, it
seems to no longer use the English(US) dictionary. It just says there
are no spelling errors when there obviously are. After re-booting the
system, it works fine for awhile.
He uses Word Perfect for documents, but we had to install Word XP so
that the Outlook spellchecker would work.
Anyone know why the spellchecker would stop working? And then work
after a reboot?
Mike Loftis
CRC Data Technologies
Destin, FL Tag: cannot open microsoft word Tag: 67176
word 2000 "the program associated with the selected template can't start
I have office 2000 install. All the applications works
except word. when trying to open it says " the program
associated with the selected template can't start....."
In order to use word what I did was to put a sortcut of
winword on the desktop and put the switch /a that's the
only way I can use it. can any one tell me how to
resolved this problem. Tag: cannot open microsoft word Tag: 67175
Corrupt Document
I have a document in Word 2002 that crashes Word on a
regular basis. It seems OK usually when I first open it,
but when I start to scroll through it or make changes in
it, it freezes the program. I tried copying the text
into a new document and that didn't work. I also took
pieces of it and made separate documents and those seem
to work, but I will have 20 or 30 pages of the original
that still crash. Any suggestions? (BTW, the document
is using columns, if that matters.) Tag: cannot open microsoft word Tag: 67174
Outlook xp modifies files
When I send an office attachment, whether it be MS word or MS
PowerPoint, from MS outlook the size of the attachment that I send and
the size of the attachment I receive are two different sizes. Has
anyone seen this scenario? I have done some testing and I only see
the problem in Outlook XP. Outlook 2000 does not seem to display this
problem.
Adam Hovak Tag: cannot open microsoft word Tag: 67173
PDF message when opening Word
When I open Microsoft Word (XP version), I receive a
message, "Reinstall create adobe pdf." How do I correct
this problem? Tag: cannot open microsoft word Tag: 67170
Window size problem with Word 97
I am using Word97 (does all I need) on W2000 platform. It
has worked perfectly for years.
Recently a problem has developed where the Word window
disappears completely if I click the symbol for reducing
the size of the window. It can only be recovered by right
clicking the application on the status bar and
clicking "maximize".
The strange thing is that when my son logs on as a
separate user, the program behaves normally.
Any clues please??? Tag: cannot open microsoft word Tag: 67165
Shortcut key will not run macro but worked before
An assigned shortcut key does all in a sudden cease working.
I have a macro that does a simple but tedious job.
The macro is stored in the document template, the .DOT file
The shortcut key, in my case 'Alt-C' works in a new document as expected,
the macro runs.
Suddenly the Alt-C combination ceases working, the assignment is still OK in
Tools-Customize-Keyboard:Macro for the relevant doc.
The shortcut is _not_ present in normal.dot.
The used document template is not opened.
Any ideas, somebody????
Thomas Tag: cannot open microsoft word Tag: 67161
Error while opening MS Word 2002
I've MS Word 2002 as a part of MS Office XP. I have
never had any problem with it.
A few days ago I noticed that I get the following error
message in a message box when I open MS Word:
This add-in template is not valid.
D:\Program Files\...\~$FMaker.dot
I am able to continue using Word after clicking the OK
button in the error message box.
What could be the problem and how can I fix it?
Thanks
Sanjay Mishra. Tag: cannot open microsoft word Tag: 67160
no normal.dot
I recently bought microsoft office and installed it and
began using it. it worked for a bout a week and the it
randomly started to crash as soon as i open it. I think
this is caused because I, for some reason, have no
normal.dot file in my template direcory. But reinsalling
the progam didnt get me one, and neither did updating.
From what i understand this file is supposed to be
recreated evey time word is opened and the file is not
found, but for some reason it is not. What should I do? Tag: cannot open microsoft word Tag: 67156
Word97 v8.0 Windows 98 Spell check grey
Dear Mpv's,
I am having a problem with Spell checker in Word97
version 8.0 and Outlook Ex. running on a Toshiba Satellite
under Windows 98. The spell checker on both programs is
greyed out. In Word Tools/Options/spelling & Grammar -
Spelling is greyed out but grammar is fine and allows
modification and seems to work as intended. I read with
interest what you suggest at --
http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm
I have tried this fix without avail. I believe the problem
may, in fact, be in the Registry but elsewhere. I am
reluctant to mess around in this file as the consequence
might overwhelm the intended effect and the result, at
least to myself, be unpredictable. I would be interested
in any further advice that you may have on this topic. All
lexicon and Thesaurus files seem to be in place, but je ne
sais croix.
Sincerely,
Tom A.J. McEwen.
-30- Tag: cannot open microsoft word Tag: 67154
Winword invalid page fault (Word 97) when pasting into document
Everytime I try to paste information (or highlight text
for formating), I receive this message
WINWORD caused an invalid page fault in
module WINWORD.EXE at 0177:3010dc2e.
The only option is to close and lose the session and
document. I have renamed normal.dot multiple times, but
each time I paste I get the same error.
Thanks for your assistance. Tag: cannot open microsoft word Tag: 67141
Can't click in document area with mouse or use scroll bars, exception error
We have many users using Microsoft Word 2002 SP2, Windows 2000 SP2 and
SP3 that are experience problems 2 to 3 times a day while typing in a
document. In the midst of typing they find that they can no longer
click with the mouse into the document area. Also they can no longer
click on the scroll bar to move up and down the document. The toolbar
and file menus still respond to the mouse. The only way to fix the
problem is to close Word and restart. In many cases WINWORD.EXE thows
an exception error very shortly after this condition begins to occur.
Many users also report that shortly before the problem occurs the
autocorrect feature to auto capitalize a sentence stops working.
However, we have disabled autocorrect and the mouse problem still
occurs.
The PC hardware brand and types of mice, and virus software varies
between users. We haven't been able to find any common factor yet.
We have tried turning off background spell checking and grammar, all
autocorrect features, as well as auto recovery but none of these have
seem to impacted the problem.
This has stumped us and has caused much grief with users who type all
day long in Word.
Any suggestions or known causes of this problem?
Thanks you,
Curtis Tag: cannot open microsoft word Tag: 67139
I cannot open word. Window pops up stating Microsoft
word has encountered problems. This is only happening
under my log.
"Beverly" <kissane05@netzero> wrote in message
news:002501c38566$b1467910$a001280a@phx.gbl...
I cannot open word. Window pops up stating Microsoft
word has encountered problems. This is only happening
under my log.