On a PC with windows XP Home and MS Works - in Word 2002 I
am having a problem with the "look in" and 'save as'
control that is supposed to drop down the folder list -
all other icons on the 'look in' 'save as' bar light up
when the cursor is placed over them but the drop down does
not respond - if selected get a 'not responding' message.

I suspect the control has been overwritten by a non
functioning version - do you know the identity of this
control and how it can be replaced. The same or similar
control seems to work OK in wordpad and notepad. I have
applied all XP recommended updates and office xp updates.

Re: Works- Word 2002 drop down folder list on Open, Save As dialog by David

David
Mon Oct 06 15:49:24 CDT 2003

Thanks Beth - I'll try your solution.
BTW after filing this request I got hundreds of emails
containing viruses so I am not too happy about that -
hope you aren't having the same problem.

David
>-----Original Message-----
>Hi David,
>
>More than likely you have an invalid FTP site available
in the Look in
>list. Take a look at this article for the steps you need
to take:
>http://support.microsoft.com/?kbid=245325
>
>Note the symptoms and Word version may not be the same
but the
>Workaround will apply.
>
>Also, change the reference to:
>My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
>\9.0\Common\Internet\FTP Sites
>
>to
>My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
>\10.0\Common\Internet\FTP Sites
>
>Please post all follow-up questions to the newsgroup.
Requests for
>assistance by email can not be acknowledged.
>
>~~~~~~~~~~~~~
>Beth Melton
>
>Word FAQ: http://mvps.org/word
>TechTrax eZine: http://mousetrax.com/techtrax/
>MVP FAQ site: http://mvps.org/
>
>
>"David Mayhew" <david@mayhew.name> wrote in message
>news:5fb901c37d27$abe05c30$a601280a@phx.gbl...
>> On a PC with windows XP Home and MS Works - in Word
2002 I
>> am having a problem with the "look in" and 'save as'
>> control that is supposed to drop down the folder list -
>> all other icons on the 'look in' 'save as' bar light up
>> when the cursor is placed over them but the drop down
does
>> not respond - if selected get a 'not responding'
message.
>>
>> I suspect the control has been overwritten by a non
>> functioning version - do you know the identity of this
>> control and how it can be replaced. The same or similar
>> control seems to work OK in wordpad and notepad. I have
>> applied all XP recommended updates and office xp
updates.
>
>
>.
>

Re: Works- Word 2002 drop down folder list on Open, Save As dialog by Beth

Beth
Tue Oct 07 11:56:23 CDT 2003

Hi David,

I'm sorry to hear you were attacked by the Swen virus. :-(

Many of us in the newsgroups were attacked as well. Some are still
under attack, receiving one or two every *minute*. <sigh>

Apparently they are harvesting email addresses from the newsgroups and
you should munge your email address when posting. I munged mine and
the attacks died off almost immediately. Perhaps use something like:
themayhews@BANSPAMrogers.com. That way real people can figure out how
to obtain your correct email address should they need to contact you.
It's also best to modify the domain name rather than your user name so
the email virus/spam is returned instead of adding more traffic to
your email host.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"David Mayhew" <themayhews@rogers.com> wrote in message
news:274601c38c4b$5362de10$3501280a@phx.gbl...
> Thanks Beth - I'll try your solution.
> BTW after filing this request I got hundreds of emails
> containing viruses so I am not too happy about that -
> hope you aren't having the same problem.
>
> David
> >-----Original Message-----
> >Hi David,
> >
> >More than likely you have an invalid FTP site available
> in the Look in
> >list. Take a look at this article for the steps you need
> to take:
> >http://support.microsoft.com/?kbid=245325
> >
> >Note the symptoms and Word version may not be the same
> but the
> >Workaround will apply.
> >
> >Also, change the reference to:
> >My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
> >\9.0\Common\Internet\FTP Sites
> >
> >to
> >My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
> >\10.0\Common\Internet\FTP Sites
> >
> >Please post all follow-up questions to the newsgroup.
> Requests for
> >assistance by email can not be acknowledged.
> >
> >~~~~~~~~~~~~~
> >Beth Melton
> >
> >Word FAQ: http://mvps.org/word
> >TechTrax eZine: http://mousetrax.com/techtrax/
> >MVP FAQ site: http://mvps.org/
> >
> >
> >"David Mayhew" <david@mayhew.name> wrote in message
> >news:5fb901c37d27$abe05c30$a601280a@phx.gbl...
> >> On a PC with windows XP Home and MS Works - in Word
> 2002 I
> >> am having a problem with the "look in" and 'save as'
> >> control that is supposed to drop down the folder list -
> >> all other icons on the 'look in' 'save as' bar light up
> >> when the cursor is placed over them but the drop down
> does
> >> not respond - if selected get a 'not responding'
> message.
> >>
> >> I suspect the control has been overwritten by a non
> >> functioning version - do you know the identity of this
> >> control and how it can be replaced. The same or similar
> >> control seems to work OK in wordpad and notepad. I have
> >> applied all XP recommended updates and office xp
> updates.
> >
> >
> >.
> >



Re: Works- Word 2002 drop down folder list on Open, Save As dialog by TF

TF
Tue Oct 07 12:14:20 CDT 2003

David

Unfortunately, there's a serious problem with viruses right now. This
Newsgroup is regularly being farmed for email addresses. These days you need
to mung your email address whenever posting in public places. Use something
along the lines:

themayhews@rogerz.com or the mayhews@notroyrogers.com


--
Terry Farrell - Word MVP
http://www.mvps.org/word/

"David Mayhew" <themayhews@rogers.com> wrote in message
news:274601c38c4b$5362de10$3501280a@phx.gbl...
Thanks Beth - I'll try your solution.
BTW after filing this request I got hundreds of emails
containing viruses so I am not too happy about that -
hope you aren't having the same problem.

David
>-----Original Message-----
>Hi David,
>
>More than likely you have an invalid FTP site available
in the Look in
>list. Take a look at this article for the steps you need
to take:
>http://support.microsoft.com/?kbid=245325
>
>Note the symptoms and Word version may not be the same
but the
>Workaround will apply.
>
>Also, change the reference to:
>My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
>\9.0\Common\Internet\FTP Sites
>
>to
>My Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
>\10.0\Common\Internet\FTP Sites
>
>Please post all follow-up questions to the newsgroup.
Requests for
>assistance by email can not be acknowledged.
>
>~~~~~~~~~~~~~
>Beth Melton
>
>Word FAQ: http://mvps.org/word
>TechTrax eZine: http://mousetrax.com/techtrax/
>MVP FAQ site: http://mvps.org/
>
>
>"David Mayhew" <david@mayhew.name> wrote in message
>news:5fb901c37d27$abe05c30$a601280a@phx.gbl...
>> On a PC with windows XP Home and MS Works - in Word
2002 I
>> am having a problem with the "look in" and 'save as'
>> control that is supposed to drop down the folder list -
>> all other icons on the 'look in' 'save as' bar light up
>> when the cursor is placed over them but the drop down
does
>> not respond - if selected get a 'not responding'
message.
>>
>> I suspect the control has been overwritten by a non
>> functioning version - do you know the identity of this
>> control and how it can be replaced. The same or similar
>> control seems to work OK in wordpad and notepad. I have
>> applied all XP recommended updates and office xp
updates.
>
>
>.
>