I am running Word 2002, and recently when I tried to open it, the comp began
to run Word 2002 setup and stopped with this error message: "Error 1317.
Setup cannot create the folder c:\Program Files\Common Files\Microsoft
Shared\Office10\1033. Verify that the path exists in your system and that you
have sufficient permissions to update it."
When I try to open this folder in Windows Explorer, it says that the folder
is "not accessible" and that it is "corrupt and unreadable".
Other Office programs like Picture It work fine, but even when I try to
install or uninstall from the Works Suite CD it doesn't work.
Any ideas on how to fix this?

RE: Word won't open - "1033" folder problem by garfieldnodie

garfieldnodie
Thu Nov 11 23:56:01 CST 2004

See http://support.microsoft.com/?kbid=306986 "You receive an 'An Internal
Error has occurred' or a 'Setup cannot create the folder' when you install
Office XP".

"bolonium" wrote:

> I am running Word 2002, and recently when I tried to open it, the comp began
> to run Word 2002 setup and stopped with this error message: "Error 1317.
> Setup cannot create the folder c:\Program Files\Common Files\Microsoft
> Shared\Office10\1033. Verify that the path exists in your system and that you
> have sufficient permissions to update it."
> When I try to open this folder in Windows Explorer, it says that the folder
> is "not accessible" and that it is "corrupt and unreadable".
> Other Office programs like Picture It work fine, but even when I try to
> install or uninstall from the Works Suite CD it doesn't work.
> Any ideas on how to fix this?

RE: Word won't open - "1033" folder problem by bolonium

bolonium
Fri Nov 12 00:34:01 CST 2004

I tried to do what that article said, but I can't click on the Security tab
for the folder because there isn't one, even after following the directions
at http://support.microsoft.com/default.aspx?scid=kb;en-us;308419 and turning
off simple file sharing. All other folders have Security tabs, but not this
one. So I can't change the permissions on this folder.

Any other ideas?

"garfield-n-odie" wrote:

> See http://support.microsoft.com/?kbid=306986 "You receive an 'An Internal
> Error has occurred' or a 'Setup cannot create the folder' when you install
> Office XP".
>
> "bolonium" wrote:
>
> > I am running Word 2002, and recently when I tried to open it, the comp began
> > to run Word 2002 setup and stopped with this error message: "Error 1317.
> > Setup cannot create the folder c:\Program Files\Common Files\Microsoft
> > Shared\Office10\1033. Verify that the path exists in your system and that you
> > have sufficient permissions to update it."
> > When I try to open this folder in Windows Explorer, it says that the folder
> > is "not accessible" and that it is "corrupt and unreadable".
> > Other Office programs like Picture It work fine, but even when I try to
> > install or uninstall from the Works Suite CD it doesn't work.
> > Any ideas on how to fix this?

RE: Word won't open - "1033" folder problem by garfieldnodie

garfieldnodie
Fri Nov 12 01:53:02 CST 2004

Are you logged in as Administrator?

"bolonium" wrote:

> I tried to do what that article said, but I can't click on the Security tab
> for the folder because there isn't one, even after following the directions
> at http://support.microsoft.com/default.aspx?scid=kb;en-us;308419 and turning
> off simple file sharing. All other folders have Security tabs, but not this
> one. So I can't change the permissions on this folder.
>
> Any other ideas?
>
> "garfield-n-odie" wrote:
>
> > See http://support.microsoft.com/?kbid=306986 "You receive an 'An Internal
> > Error has occurred' or a 'Setup cannot create the folder' when you install
> > Office XP".
> >
> > "bolonium" wrote:
> >
> > > I am running Word 2002, and recently when I tried to open it, the comp began
> > > to run Word 2002 setup and stopped with this error message: "Error 1317.
> > > Setup cannot create the folder c:\Program Files\Common Files\Microsoft
> > > Shared\Office10\1033. Verify that the path exists in your system and that you
> > > have sufficient permissions to update it."
> > > When I try to open this folder in Windows Explorer, it says that the folder
> > > is "not accessible" and that it is "corrupt and unreadable".
> > > Other Office programs like Picture It work fine, but even when I try to
> > > install or uninstall from the Works Suite CD it doesn't work.
> > > Any ideas on how to fix this?

RE: Word won't open - "1033" folder problem by bolonium

bolonium
Fri Nov 12 13:02:03 CST 2004

Yes, I am logged in as the Administrator. The problem seems to be that the
folder is "corrupt and unreadable", not that I don't have permission to
create it.
Any idea how to fix this?

"garfield-n-odie" wrote:

> Are you logged in as Administrator?
>
> "bolonium" wrote:
>
> > I tried to do what that article said, but I can't click on the Security tab
> > for the folder because there isn't one, even after following the directions
> > at http://support.microsoft.com/default.aspx?scid=kb;en-us;308419 and turning
> > off simple file sharing. All other folders have Security tabs, but not this
> > one. So I can't change the permissions on this folder.
> >
> > Any other ideas?
> >
> > "garfield-n-odie" wrote:
> >
> > > See http://support.microsoft.com/?kbid=306986 "You receive an 'An Internal
> > > Error has occurred' or a 'Setup cannot create the folder' when you install
> > > Office XP".
> > >
> > > "bolonium" wrote:
> > >
> > > > I am running Word 2002, and recently when I tried to open it, the comp began
> > > > to run Word 2002 setup and stopped with this error message: "Error 1317.
> > > > Setup cannot create the folder c:\Program Files\Common Files\Microsoft
> > > > Shared\Office10\1033. Verify that the path exists in your system and that you
> > > > have sufficient permissions to update it."
> > > > When I try to open this folder in Windows Explorer, it says that the folder
> > > > is "not accessible" and that it is "corrupt and unreadable".
> > > > Other Office programs like Picture It work fine, but even when I try to
> > > > install or uninstall from the Works Suite CD it doesn't work.
> > > > Any ideas on how to fix this?

RE: Word won't open - "1033" folder problem by garfieldnodie

garfieldnodie
Fri Nov 12 14:33:02 CST 2004

Make a full backup of your hard drive, then run the chkdsk /f utility as
described in http://support.microsoft.com/?kbid=176646 "Error Message: The
File or Directory Is Corrupt...".

"bolonium" wrote:

> Yes, I am logged in as the Administrator. The problem seems to be that the
> folder is "corrupt and unreadable", not that I don't have permission to
> create it.
> Any idea how to fix this?
>
> "garfield-n-odie" wrote:
>
> > Are you logged in as Administrator?
> >
> > "bolonium" wrote:
> >
> > > I tried to do what that article said, but I can't click on the Security tab
> > > for the folder because there isn't one, even after following the directions
> > > at http://support.microsoft.com/default.aspx?scid=kb;en-us;308419 and turning
> > > off simple file sharing. All other folders have Security tabs, but not this
> > > one. So I can't change the permissions on this folder.
> > >
> > > Any other ideas?
> > >
> > > "garfield-n-odie" wrote:
> > >
> > > > See http://support.microsoft.com/?kbid=306986 "You receive an 'An Internal
> > > > Error has occurred' or a 'Setup cannot create the folder' when you install
> > > > Office XP".
> > > >
> > > > "bolonium" wrote:
> > > >
> > > > > I am running Word 2002, and recently when I tried to open it, the comp began
> > > > > to run Word 2002 setup and stopped with this error message: "Error 1317.
> > > > > Setup cannot create the folder c:\Program Files\Common Files\Microsoft
> > > > > Shared\Office10\1033. Verify that the path exists in your system and that you
> > > > > have sufficient permissions to update it."
> > > > > When I try to open this folder in Windows Explorer, it says that the folder
> > > > > is "not accessible" and that it is "corrupt and unreadable".
> > > > > Other Office programs like Picture It work fine, but even when I try to
> > > > > install or uninstall from the Works Suite CD it doesn't work.
> > > > > Any ideas on how to fix this?