Word 2000 won't open

I have tried to follow guidance in **/AppErrors/ProbsOpeningWordContent.htm but have not been able to get Word 2000 to run. Worked fine several days ago. Apparent corruption as no virus found. Opens using Run>winword.exe /a option. I renamed Normal.dot to Normal.old but this did not fix. Looked for Startup files but nothing below Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing to oldData. Did not fix anything
If I buy Word 2003 and load, will this override the file corruption or will I still have same problem

loki
Fri Feb 06 17:18:52 CST 2004

have you tried to put the office disk in there and tried
to repair it that way? sometimes that helps too.

hope that helped.

>-----Original Message-----
>I have tried to follow guidance in
**/AppErrors/ProbsOpeningWordContent.htm but have not been
able to get Word 2000 to run. Worked fine several days
ago. Apparent corruption as no virus found. Opens using
Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files
but nothing below Startup in path. Renamed
HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
to oldData. Did not fix anything.
>If I buy Word 2003 and load, will this override the file
corruption or will I still have same problem?
>
>.
>

TF
Fri Feb 06 17:36:23 CST 2004

Installing 2003 is unlikely to resolve the problem. When you start Word
using the /a switch, Word opens in its default install state bypassing
(ignoring) and add-ins, templates, normal.dot, printer driver,
customisations of any type whatsoever. That proves that there is nothing
wrong with Word itself.

I recommend that you go through the Help FAQ again and double check every
step.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Larry" <anonymous@discussions.microsoft.com> wrote in message
news:F2C8E232-9E9F-4D61-B347-C80F380D3E51@microsoft.com...
: I have tried to follow guidance in
**/AppErrors/ProbsOpeningWordContent.htm but have not been able to get Word
2000 to run. Worked fine several days ago. Apparent corruption as no virus
found. Opens using Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files but nothing below
Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by
changing to oldData. Did not fix anything.
: If I buy Word 2003 and load, will this override the file corruption or
will I still have same problem?
:

Suzanne
Fri Feb 06 18:45:45 CST 2004

What printer is set as the default? Is the driver installed locally? Have
you checked the Office Startup folder as well as Word's? Have you checked
for COM add-ins (see
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm). Have
you disabled the Office Plug-in in Norton AntiVirus?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Larry" <anonymous@discussions.microsoft.com> wrote in message
news:F2C8E232-9E9F-4D61-B347-C80F380D3E51@microsoft.com...
> I have tried to follow guidance in
**/AppErrors/ProbsOpeningWordContent.htm but have not been able to get Word
2000 to run. Worked fine several days ago. Apparent corruption as no virus
found. Opens using Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files but nothing below
Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by
changing to oldData. Did not fix anything.
> If I buy Word 2003 and load, will this override the file corruption or
will I still have same problem?
>

RWN
Sat Feb 07 18:15:24 CST 2004

Believe he's using McAfee. Does it have a similar function as Norton?

--
Regards;
Rob
------------------------------------------------------------------------
"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
news:%235K$$PR7DHA.1632@TK2MSFTNGP12.phx.gbl...
> What printer is set as the default? Is the driver installed locally?
Have
> you checked the Office Startup folder as well as Word's? Have you
checked
> for COM add-ins (see
> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm).
Have
> you disabled the Office Plug-in in Norton AntiVirus?
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://www.word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> all may benefit.
>
> "Larry" <anonymous@discussions.microsoft.com> wrote in message
> news:F2C8E232-9E9F-4D61-B347-C80F380D3E51@microsoft.com...
> > I have tried to follow guidance in
> **/AppErrors/ProbsOpeningWordContent.htm but have not been able to get
Word
> 2000 to run. Worked fine several days ago. Apparent corruption as no
virus
> found. Opens using Run>winword.exe /a option. I renamed Normal.dot
to
> Normal.old but this did not fix. Looked for Startup files but nothing
below
> Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data
by
> changing to oldData. Did not fix anything.
> > If I buy Word 2003 and load, will this override the file corruption
or
> will I still have same problem?
> >
>

Suzanne
Sat Feb 07 22:05:13 CST 2004

Yes, but apparently no one knows how to access it, and in any case it is not
implicated in the same sort of conflicts as the Norton plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"RWN" <NotLikely@mts.net> wrote in message
news:#7TjKid7DHA.1504@TK2MSFTNGP12.phx.gbl...
> Believe he's using McAfee. Does it have a similar function as Norton?
>
> --
> Regards;
> Rob
> ------------------------------------------------------------------------
> "Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
> news:%235K$$PR7DHA.1632@TK2MSFTNGP12.phx.gbl...
> > What printer is set as the default? Is the driver installed locally?
> Have
> > you checked the Office Startup folder as well as Word's? Have you
> checked
> > for COM add-ins (see
> > http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm).
> Have
> > you disabled the Office Plug-in in Norton AntiVirus?
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site: http://www.word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the
> newsgroup so
> > all may benefit.
> >
> > "Larry" <anonymous@discussions.microsoft.com> wrote in message
> > news:F2C8E232-9E9F-4D61-B347-C80F380D3E51@microsoft.com...
> > > I have tried to follow guidance in
> > **/AppErrors/ProbsOpeningWordContent.htm but have not been able to get
> Word
> > 2000 to run. Worked fine several days ago. Apparent corruption as no
> virus
> > found. Opens using Run>winword.exe /a option. I renamed Normal.dot
> to
> > Normal.old but this did not fix. Looked for Startup files but nothing
> below
> > Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data
> by
> > changing to oldData. Did not fix anything.
> > > If I buy Word 2003 and load, will this override the file corruption
> or
> > will I still have same problem?
> > >
> >
>
>

LarryW
Sun Feb 15 10:04:10 CST 2004

Yes, I have used the original Office CD but that did not
help. I will try the help file steps again, and then
perhaps uninstall all of Office 2000 and reinstall.
Seems like having a virus is better than a corrupted file!
>-----Original Message-----
>have you tried to put the office disk in there and tried
>to repair it that way? sometimes that helps too.
>
>hope that helped.
>
>>-----Original Message-----
>>I have tried to follow guidance in
>**/AppErrors/ProbsOpeningWordContent.htm but have not
been
>able to get Word 2000 to run. Worked fine several days
>ago. Apparent corruption as no virus found. Opens
using
>Run>winword.exe /a option. I renamed Normal.dot to
>Normal.old but this did not fix. Looked for Startup
files
>but nothing below Startup in path. Renamed
>HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
>to oldData. Did not fix anything.
>>If I buy Word 2003 and load, will this override the
file
>corruption or will I still have same problem?
>>
>>.
>>
>.
>

Suzanne
Sun Feb 15 11:47:38 CST 2004

Reinstalling will not help. If Word works correctly when you start it with
the /a switch, then this means that the problem is with Normal.dot, the
Registry, or an add-in. You seem to have eliminated Normal.dot and the
Registry, but just looking in Word's Startup folder does not eliminate
add-ins, as Word 2000 can have COM add-ins that don't show up in the Word or
Office Startup folder. See
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"LarryW" <anonymous@discussions.microsoft.com> wrote in message
news:10c8701c3f3dd$5904bab0$a601280a@phx.gbl...
> Yes, I have used the original Office CD but that did not
> help. I will try the help file steps again, and then
> perhaps uninstall all of Office 2000 and reinstall.
> Seems like having a virus is better than a corrupted file!
> >-----Original Message-----
> >have you tried to put the office disk in there and tried
> >to repair it that way? sometimes that helps too.
> >
> >hope that helped.
> >
> >>-----Original Message-----
> >>I have tried to follow guidance in
> >**/AppErrors/ProbsOpeningWordContent.htm but have not
> been
> >able to get Word 2000 to run. Worked fine several days
> >ago. Apparent corruption as no virus found. Opens
> using
> >Run>winword.exe /a option. I renamed Normal.dot to
> >Normal.old but this did not fix. Looked for Startup
> files
> >but nothing below Startup in path. Renamed
> >HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
> >to oldData. Did not fix anything.
> >>If I buy Word 2003 and load, will this override the
> file
> >corruption or will I still have same problem?
> >>
> >>.
> >>
> >.
> >