Re: Word 2007 won't print color by Terry
Terry
Thu Jul 03 03:12:34 PDT 2008
I presume that you have delved into the printer driver settings to ensure
that they haven't been tampered with? In which case, I would suggest the
printer driver is the problem. Check to see if there is an updated driver
and then delete and reinstall the printer.
--
Terry Farrell - MSWord MVP
"Sean D." <Sean D.@discussions.microsoft.com> wrote in message
news:9E9F73C6-84E9-48EA-AE70-0038FA3F4374@microsoft.com...
>I have a user who is having a problem printing color to a color printer.
>No
> matter what color she selects, it prints as black and white. No other
> users
> are having this issue and she can print color from other programs. The
> only
> application that won't print in color is word 2007.
>
> I've tried reinstalling the printer drivers, and still no fix.
>
> She is using Vista as well. The printer is a Xerox Docucolor 240.