Beth
Tue Nov 09 15:40:10 CST 2004
I'm glad to hear the problem was resolved. I can't say suggesting you
check your ink was all that helpful. ;-)
It could have been caused by problem with your printer driver since a
system restore would roll the driver back. Should it happen again you
may want to try updating the printer driver first.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
"shoulderhead" <shoulderhead@discussions.microsoft.com> wrote in
message news:E28DCF91-8ECF-434F-9954-871FB6E43EB0@microsoft.com...
> Hi again,
> Just to inform: Having executed a system restore (To a date some two
> months
> earlier) Word 2002 has started printing again. No explanation
> offered. Or
> requested. Thanks for the helpful suggestions.
> The service you provide is highly valued.
> Best wishes, ph
>
> "shoulderhead" wrote:
>
>> Hi Beth,
>> Many thanks for your reply. Yes, we checked the printer top to
>> bottom and it
>> works fine with all other program (notepad/paint/explorer etc) -
>> Word 2002 is
>> the only thing it refuses to print. I've tried uninstalling and
>> reinstalling
>> Word 2002, but the problem persists.
>> Could the software (it's a genuine microsoft product) be faulty?
>> Baffled!
>> Thanks again, best wishes, ph
>>
>> "Beth Melton" wrote:
>>
>> > Did you check both your black and color ink cartridges?
>> > Occasionally
>> > text that appears black is actually a dark blue and the color
>> > cartridge will be used.
>> >
>> > It sounds like they are either empty or the heads are clogged.
>> >
>> > --
>> > Please post all follow-up questions to the newsgroup. Requests
>> > for
>> > assistance by email can not be acknowledged.
>> >
>> > ~~~~~~~~~~~~~~~
>> > Beth Melton
>> > Microsoft Office MVP
>> >
>> > Word FAQ:
http://mvps.org/word
>> > TechTrax eZine:
http://mousetrax.com/techtrax/
>> > MVP FAQ site:
http://mvps.org/
>> >
>> >
>> > "shoulderhead" <shoulderhead@discussions.microsoft.com> wrote in
>> > message
>> > news:37640005-806C-4158-BFE9-4EA464CF9C25@microsoft.com...
>> > > Hi,
>> > > Word 2002 works well but will not print. Printer sounds and
>> > > acts as
>> > > if it is
>> > > printing but pages are blank or (sometimes) bear faint traces
>> > > of
>> > > text.
>> > > Printer working well with all other applications.
>> > > (HP deskjet 840c - OS = xp)
>> > > Any suggestions welcomed.
>> > > Thanks, ph
>> >
>> >
>> >