Word 97 printing error

When I try to print a file, I get an error message
(Winword, An error has occurred. To keep working...). I
removed the file that I was working on to another folder
and tried printing a file that I've printed before, but
still got the error message.

Re-booted but no change

Tried re-install of Word, with same result. Ideas?

Using version 97-SR1, as it came with my Dell box, no
patches.
Windows 98

Thanks
John

Beth
Wed Feb 18 10:48:56 CST 2004

Hi John,

If the error occurs when you print the first item to rule out is a
corrupt printer driver. Obtain an updated driver from the
manufacturer's web site and see if that resolves it.

I personally wouldn't use Word 97 without it being fully patched.
There were a *lot* of issues corrected in the patches.

Here is some info on how to obtain all of the updates:

SR2: http://office.microsoft.com/downloads/9798/sr2off97detail.aspx
Post Service Release (QFE 8909):
http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Jonn Burnaby" <jonlaury@silcom.com> wrote in message
news:119ac01c3f5cd$f7b98fe0$a301280a@phx.gbl...
> When I try to print a file, I get an error message
> (Winword, An error has occurred. To keep working...). I
> removed the file that I was working on to another folder
> and tried printing a file that I've printed before, but
> still got the error message.
>
> Re-booted but no change
>
> Tried re-install of Word, with same result. Ideas?
>
> Using version 97-SR1, as it came with my Dell box, no
> patches.
> Windows 98
>
> Thanks
> John
>