Allmost every time I start Word 2003, it offers the same document for
recovery. I tried to save or delete the document in the recovery window, or
just close the window. I searched my PC and deleted all documents with the
same name, but Word still offers the document for recovery.

Any suggestions how I persuade Word that the document does not need to be
recovered? Any registry setting?

Thanks

Pieter

Re: Word 2003 offers same document for recovery each time by Beth

Beth
Thu Oct 09 12:18:57 CDT 2003

Hi Pieter,

Sometimes document recovery gets 'stuck' and it requires removal in
the Registry.

In the Registry locate:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency

If the Resiliency key is present then Word will invoke document
recovery. If found try renaming/deleting it and see if the problem is
resolved.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> Allmost every time I start Word 2003, it offers the same document
for
> recovery. I tried to save or delete the document in the recovery
window, or
> just close the window. I searched my PC and deleted all documents
with the
> same name, but Word still offers the document for recovery.
>
> Any suggestions how I persuade Word that the document does not need
to be
> recovered? Any registry setting?
>
> Thanks
>
> Pieter
>
>



Re: Word 2003 offers same document for recovery each time by Pieter

Pieter
Sun Oct 12 06:21:24 CDT 2003

Beth,
the problem still occurs. When I start Word the document recovery appears.
When I start it again, there is no document recovery. Start again, the
recovery appears, etc, every other start the document recovery appears.
When I look at the registry, the resilience segment appears and disappears
as well. When it is there, Word opens with document recovery. When I close
Word, the resilience segment is gone.

I am running on Windows 2003 server with Terminal Server.

Any suggestions? Thanks for your support.

Pieter

"Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> Hi Pieter,
>
> Sometimes document recovery gets 'stuck' and it requires removal in
> the Registry.
>
> In the Registry locate:
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
>
> If the Resiliency key is present then Word will invoke document
> recovery. If found try renaming/deleting it and see if the problem is
> resolved.
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Word FAQ: http://mvps.org/word
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
>
> "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > Allmost every time I start Word 2003, it offers the same document
> for
> > recovery. I tried to save or delete the document in the recovery
> window, or
> > just close the window. I searched my PC and deleted all documents
> with the
> > same name, but Word still offers the document for recovery.
> >
> > Any suggestions how I persuade Word that the document does not need
> to be
> > recovered? Any registry setting?
> >
> > Thanks
> >
> > Pieter
> >
> >
>
>



Re: Word 2003 offers same document for recovery each time by Beth

Beth
Mon Oct 13 09:33:39 CDT 2003

Hi Pieter,

The Resiliency key should be deleted when you exit Word and will be
recreated when Word needs to invoke document recovery so what you see
taking place is what should happen.

However Word should not be invoking document recovery every other time
it starts. Is the same document being offered for recovery or is it a
documents you created in the current session? If the same document
what is the name of the document?

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
news:ObTB7LLkDHA.1884@TK2MSFTNGP09.phx.gbl...
> Beth,
> the problem still occurs. When I start Word the document recovery
appears.
> When I start it again, there is no document recovery. Start again,
the
> recovery appears, etc, every other start the document recovery
appears.
> When I look at the registry, the resilience segment appears and
disappears
> as well. When it is there, Word opens with document recovery. When I
close
> Word, the resilience segment is gone.
>
> I am running on Windows 2003 server with Terminal Server.
>
> Any suggestions? Thanks for your support.
>
> Pieter
>
> "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> > Hi Pieter,
> >
> > Sometimes document recovery gets 'stuck' and it requires removal
in
> > the Registry.
> >
> > In the Registry locate:
> >
> > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
> >
> > If the Resiliency key is present then Word will invoke document
> > recovery. If found try renaming/deleting it and see if the problem
is
> > resolved.
> >
> > Please post all follow-up questions to the newsgroup. Requests for
> > assistance by email can not be acknowledged.
> >
> > ~~~~~~~~~~~~~~~
> > Beth Melton
> > Microsoft Office MVP
> >
> > Word FAQ: http://mvps.org/word
> > TechTrax eZine: http://mousetrax.com/techtrax/
> > MVP FAQ site: http://mvps.org/
> >
> >
> > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in
message
> > news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > > Allmost every time I start Word 2003, it offers the same
document
> > for
> > > recovery. I tried to save or delete the document in the recovery
> > window, or
> > > just close the window. I searched my PC and deleted all
documents
> > with the
> > > same name, but Word still offers the document for recovery.
> > >
> > > Any suggestions how I persuade Word that the document does not
need
> > to be
> > > recovered? Any registry setting?
> > >
> > > Thanks
> > >
> > > Pieter
> > >
> > >
> >
> >
>
>



Re: Word 2003 offers same document for recovery each time by Pieter

Pieter
Tue Oct 14 15:33:48 CDT 2003

Beth,
the name of the document that is offered every time is "Copy of VKP
[Original]". "Copy of VKP" was a document I had on my system. I searched and
removed every copy of this document from my system, including from the
recycle bin. If I try to open it from the recovery window, Word tells me it
can not find the document and offers it again later on.

I deinstalled and reinstalled Office, with no change.

Pieter

"Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
news:ee8ACcZkDHA.2512@TK2MSFTNGP09.phx.gbl...
> Hi Pieter,
>
> The Resiliency key should be deleted when you exit Word and will be
> recreated when Word needs to invoke document recovery so what you see
> taking place is what should happen.
>
> However Word should not be invoking document recovery every other time
> it starts. Is the same document being offered for recovery or is it a
> documents you created in the current session? If the same document
> what is the name of the document?
>
> --
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Word FAQ: http://mvps.org/word
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
>
> "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> news:ObTB7LLkDHA.1884@TK2MSFTNGP09.phx.gbl...
> > Beth,
> > the problem still occurs. When I start Word the document recovery
> appears.
> > When I start it again, there is no document recovery. Start again,
> the
> > recovery appears, etc, every other start the document recovery
> appears.
> > When I look at the registry, the resilience segment appears and
> disappears
> > as well. When it is there, Word opens with document recovery. When I
> close
> > Word, the resilience segment is gone.
> >
> > I am running on Windows 2003 server with Terminal Server.
> >
> > Any suggestions? Thanks for your support.
> >
> > Pieter
> >
> > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> > > Hi Pieter,
> > >
> > > Sometimes document recovery gets 'stuck' and it requires removal
> in
> > > the Registry.
> > >
> > > In the Registry locate:
> > >
> > > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
> > >
> > > If the Resiliency key is present then Word will invoke document
> > > recovery. If found try renaming/deleting it and see if the problem
> is
> > > resolved.
> > >
> > > Please post all follow-up questions to the newsgroup. Requests for
> > > assistance by email can not be acknowledged.
> > >
> > > ~~~~~~~~~~~~~~~
> > > Beth Melton
> > > Microsoft Office MVP
> > >
> > > Word FAQ: http://mvps.org/word
> > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > MVP FAQ site: http://mvps.org/
> > >
> > >
> > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in
> message
> > > news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > > > Allmost every time I start Word 2003, it offers the same
> document
> > > for
> > > > recovery. I tried to save or delete the document in the recovery
> > > window, or
> > > > just close the window. I searched my PC and deleted all
> documents
> > > with the
> > > > same name, but Word still offers the document for recovery.
> > > >
> > > > Any suggestions how I persuade Word that the document does not
> need
> > > to be
> > > > recovered? Any registry setting?
> > > >
> > > > Thanks
> > > >
> > > > Pieter
> > > >
> > > >
> > >
> > >
> >
> >
>
>



Re: Word 2003 offers same document for recovery each time by Suzanne

Suzanne
Tue Oct 14 16:13:23 CDT 2003

My suggestion would be to create a new document with the same name, in the
same folder. Then let Word "recover" it. Accept or reject the "recovered"
file, then delete the dummy one. Sometimes this sort of runaround is the
only way to break the cycle.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
news:uXE7vMpkDHA.2216@TK2MSFTNGP12.phx.gbl...
> Beth,
> the name of the document that is offered every time is "Copy of VKP
> [Original]". "Copy of VKP" was a document I had on my system. I searched
and
> removed every copy of this document from my system, including from the
> recycle bin. If I try to open it from the recovery window, Word tells me
it
> can not find the document and offers it again later on.
>
> I deinstalled and reinstalled Office, with no change.
>
> Pieter
>
> "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> news:ee8ACcZkDHA.2512@TK2MSFTNGP09.phx.gbl...
> > Hi Pieter,
> >
> > The Resiliency key should be deleted when you exit Word and will be
> > recreated when Word needs to invoke document recovery so what you see
> > taking place is what should happen.
> >
> > However Word should not be invoking document recovery every other time
> > it starts. Is the same document being offered for recovery or is it a
> > documents you created in the current session? If the same document
> > what is the name of the document?
> >
> > --
> > Please post all follow-up questions to the newsgroup. Requests for
> > assistance by email can not be acknowledged.
> >
> > ~~~~~~~~~~~~~~~
> > Beth Melton
> > Microsoft Office MVP
> >
> > Word FAQ: http://mvps.org/word
> > TechTrax eZine: http://mousetrax.com/techtrax/
> > MVP FAQ site: http://mvps.org/
> >
> >
> > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> > news:ObTB7LLkDHA.1884@TK2MSFTNGP09.phx.gbl...
> > > Beth,
> > > the problem still occurs. When I start Word the document recovery
> > appears.
> > > When I start it again, there is no document recovery. Start again,
> > the
> > > recovery appears, etc, every other start the document recovery
> > appears.
> > > When I look at the registry, the resilience segment appears and
> > disappears
> > > as well. When it is there, Word opens with document recovery. When I
> > close
> > > Word, the resilience segment is gone.
> > >
> > > I am running on Windows 2003 server with Terminal Server.
> > >
> > > Any suggestions? Thanks for your support.
> > >
> > > Pieter
> > >
> > > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > > news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> > > > Hi Pieter,
> > > >
> > > > Sometimes document recovery gets 'stuck' and it requires removal
> > in
> > > > the Registry.
> > > >
> > > > In the Registry locate:
> > > >
> > > > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
> > > >
> > > > If the Resiliency key is present then Word will invoke document
> > > > recovery. If found try renaming/deleting it and see if the problem
> > is
> > > > resolved.
> > > >
> > > > Please post all follow-up questions to the newsgroup. Requests for
> > > > assistance by email can not be acknowledged.
> > > >
> > > > ~~~~~~~~~~~~~~~
> > > > Beth Melton
> > > > Microsoft Office MVP
> > > >
> > > > Word FAQ: http://mvps.org/word
> > > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > > MVP FAQ site: http://mvps.org/
> > > >
> > > >
> > > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in
> > message
> > > > news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > > > > Allmost every time I start Word 2003, it offers the same
> > document
> > > > for
> > > > > recovery. I tried to save or delete the document in the recovery
> > > > window, or
> > > > > just close the window. I searched my PC and deleted all
> > documents
> > > > with the
> > > > > same name, but Word still offers the document for recovery.
> > > > >
> > > > > Any suggestions how I persuade Word that the document does not
> > need
> > > > to be
> > > > > recovered? Any registry setting?
> > > > >
> > > > > Thanks
> > > > >
> > > > > Pieter
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>



Re: Word 2003 offers same document for recovery each time by Pieter

Pieter
Thu Oct 16 09:09:08 CDT 2003

Problem solved!
Creating the new document in the same place did the trick. It was not
offered for recovery anymore.

Thanks

Pieter


"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
news:#2d18fpkDHA.2732@TK2MSFTNGP11.phx.gbl...
> My suggestion would be to create a new document with the same name, in the
> same folder. Then let Word "recover" it. Accept or reject the "recovered"
> file, then delete the dummy one. Sometimes this sort of runaround is the
> only way to break the cycle.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://www.mvps.org/word
> Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
> all may benefit.
>
> "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> news:uXE7vMpkDHA.2216@TK2MSFTNGP12.phx.gbl...
> > Beth,
> > the name of the document that is offered every time is "Copy of VKP
> > [Original]". "Copy of VKP" was a document I had on my system. I searched
> and
> > removed every copy of this document from my system, including from the
> > recycle bin. If I try to open it from the recovery window, Word tells me
> it
> > can not find the document and offers it again later on.
> >
> > I deinstalled and reinstalled Office, with no change.
> >
> > Pieter
> >
> > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > news:ee8ACcZkDHA.2512@TK2MSFTNGP09.phx.gbl...
> > > Hi Pieter,
> > >
> > > The Resiliency key should be deleted when you exit Word and will be
> > > recreated when Word needs to invoke document recovery so what you see
> > > taking place is what should happen.
> > >
> > > However Word should not be invoking document recovery every other time
> > > it starts. Is the same document being offered for recovery or is it a
> > > documents you created in the current session? If the same document
> > > what is the name of the document?
> > >
> > > --
> > > Please post all follow-up questions to the newsgroup. Requests for
> > > assistance by email can not be acknowledged.
> > >
> > > ~~~~~~~~~~~~~~~
> > > Beth Melton
> > > Microsoft Office MVP
> > >
> > > Word FAQ: http://mvps.org/word
> > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > MVP FAQ site: http://mvps.org/
> > >
> > >
> > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> > > news:ObTB7LLkDHA.1884@TK2MSFTNGP09.phx.gbl...
> > > > Beth,
> > > > the problem still occurs. When I start Word the document recovery
> > > appears.
> > > > When I start it again, there is no document recovery. Start again,
> > > the
> > > > recovery appears, etc, every other start the document recovery
> > > appears.
> > > > When I look at the registry, the resilience segment appears and
> > > disappears
> > > > as well. When it is there, Word opens with document recovery. When I
> > > close
> > > > Word, the resilience segment is gone.
> > > >
> > > > I am running on Windows 2003 server with Terminal Server.
> > > >
> > > > Any suggestions? Thanks for your support.
> > > >
> > > > Pieter
> > > >
> > > > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > > > news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> > > > > Hi Pieter,
> > > > >
> > > > > Sometimes document recovery gets 'stuck' and it requires removal
> > > in
> > > > > the Registry.
> > > > >
> > > > > In the Registry locate:
> > > > >
> > > > > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
> > > > >
> > > > > If the Resiliency key is present then Word will invoke document
> > > > > recovery. If found try renaming/deleting it and see if the problem
> > > is
> > > > > resolved.
> > > > >
> > > > > Please post all follow-up questions to the newsgroup. Requests for
> > > > > assistance by email can not be acknowledged.
> > > > >
> > > > > ~~~~~~~~~~~~~~~
> > > > > Beth Melton
> > > > > Microsoft Office MVP
> > > > >
> > > > > Word FAQ: http://mvps.org/word
> > > > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > > > MVP FAQ site: http://mvps.org/
> > > > >
> > > > >
> > > > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in
> > > message
> > > > > news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > > > > > Allmost every time I start Word 2003, it offers the same
> > > document
> > > > > for
> > > > > > recovery. I tried to save or delete the document in the recovery
> > > > > window, or
> > > > > > just close the window. I searched my PC and deleted all
> > > documents
> > > > > with the
> > > > > > same name, but Word still offers the document for recovery.
> > > > > >
> > > > > > Any suggestions how I persuade Word that the document does not
> > > need
> > > > > to be
> > > > > > recovered? Any registry setting?
> > > > > >
> > > > > > Thanks
> > > > > >
> > > > > > Pieter
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>



Re: Word 2003 offers same document for recovery each time by Suzanne

Suzanne
Thu Oct 16 15:31:32 CDT 2003

Glad to know that sideways thinking prevailed again! I experienced this
years ago with macros--getting error messages from macros that didn't exist,
so I had to create them and then delete them.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
news:OUA4Y8#kDHA.3732@tk2msftngp13.phx.gbl...
> Problem solved!
> Creating the new document in the same place did the trick. It was not
> offered for recovery anymore.
>
> Thanks
>
> Pieter
>
>
> "Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message
> news:#2d18fpkDHA.2732@TK2MSFTNGP11.phx.gbl...
> > My suggestion would be to create a new document with the same name, in
the
> > same folder. Then let Word "recover" it. Accept or reject the
"recovered"
> > file, then delete the dummy one. Sometimes this sort of runaround is the
> > only way to break the cycle.
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site: http://www.mvps.org/word
> > Email cannot be acknowledged; please post all follow-ups to the
newsgroup
> so
> > all may benefit.
> >
> > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> > news:uXE7vMpkDHA.2216@TK2MSFTNGP12.phx.gbl...
> > > Beth,
> > > the name of the document that is offered every time is "Copy of VKP
> > > [Original]". "Copy of VKP" was a document I had on my system. I
searched
> > and
> > > removed every copy of this document from my system, including from the
> > > recycle bin. If I try to open it from the recovery window, Word tells
me
> > it
> > > can not find the document and offers it again later on.
> > >
> > > I deinstalled and reinstalled Office, with no change.
> > >
> > > Pieter
> > >
> > > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > > news:ee8ACcZkDHA.2512@TK2MSFTNGP09.phx.gbl...
> > > > Hi Pieter,
> > > >
> > > > The Resiliency key should be deleted when you exit Word and will be
> > > > recreated when Word needs to invoke document recovery so what you
see
> > > > taking place is what should happen.
> > > >
> > > > However Word should not be invoking document recovery every other
time
> > > > it starts. Is the same document being offered for recovery or is it
a
> > > > documents you created in the current session? If the same document
> > > > what is the name of the document?
> > > >
> > > > --
> > > > Please post all follow-up questions to the newsgroup. Requests for
> > > > assistance by email can not be acknowledged.
> > > >
> > > > ~~~~~~~~~~~~~~~
> > > > Beth Melton
> > > > Microsoft Office MVP
> > > >
> > > > Word FAQ: http://mvps.org/word
> > > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > > MVP FAQ site: http://mvps.org/
> > > >
> > > >
> > > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in message
> > > > news:ObTB7LLkDHA.1884@TK2MSFTNGP09.phx.gbl...
> > > > > Beth,
> > > > > the problem still occurs. When I start Word the document recovery
> > > > appears.
> > > > > When I start it again, there is no document recovery. Start again,
> > > > the
> > > > > recovery appears, etc, every other start the document recovery
> > > > appears.
> > > > > When I look at the registry, the resilience segment appears and
> > > > disappears
> > > > > as well. When it is there, Word opens with document recovery. When
I
> > > > close
> > > > > Word, the resilience segment is gone.
> > > > >
> > > > > I am running on Windows 2003 server with Terminal Server.
> > > > >
> > > > > Any suggestions? Thanks for your support.
> > > > >
> > > > > Pieter
> > > > >
> > > > > "Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
> > > > > news:euci0lojDHA.1708@TK2MSFTNGP12.phx.gbl...
> > > > > > Hi Pieter,
> > > > > >
> > > > > > Sometimes document recovery gets 'stuck' and it requires removal
> > > > in
> > > > > > the Registry.
> > > > > >
> > > > > > In the Registry locate:
> > > > > >
> > > > > > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency
> > > > > >
> > > > > > If the Resiliency key is present then Word will invoke document
> > > > > > recovery. If found try renaming/deleting it and see if the
problem
> > > > is
> > > > > > resolved.
> > > > > >
> > > > > > Please post all follow-up questions to the newsgroup. Requests
for
> > > > > > assistance by email can not be acknowledged.
> > > > > >
> > > > > > ~~~~~~~~~~~~~~~
> > > > > > Beth Melton
> > > > > > Microsoft Office MVP
> > > > > >
> > > > > > Word FAQ: http://mvps.org/word
> > > > > > TechTrax eZine: http://mousetrax.com/techtrax/
> > > > > > MVP FAQ site: http://mvps.org/
> > > > > >
> > > > > >
> > > > > > "Pieter van Kampen" <pieter.van.kampen@compaq.com> wrote in
> > > > message
> > > > > > news:%23ghWVTejDHA.1096@TK2MSFTNGP11.phx.gbl...
> > > > > > > Allmost every time I start Word 2003, it offers the same
> > > > document
> > > > > > for
> > > > > > > recovery. I tried to save or delete the document in the
recovery
> > > > > > window, or
> > > > > > > just close the window. I searched my PC and deleted all
> > > > documents
> > > > > > with the
> > > > > > > same name, but Word still offers the document for recovery.
> > > > > > >
> > > > > > > Any suggestions how I persuade Word that the document does not
> > > > need
> > > > > > to be
> > > > > > > recovered? Any registry setting?
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Pieter
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>


Re: Word 2003 offers same document for recovery each time by Bobby

Bobby
Thu Dec 09 08:15:29 CST 2004

I tried to create a dummy copy but that didn't work for me. Any other
suggestions? We are running Terminal Server 2003 and Citrix and the
problem is occuring in Word 2003. Microsoft has a solution, but it is
for Word 2002 and we already tried it and it didn't work. Please help.


Re: Word 2003 offers same document for recovery each time by Beth

Beth
Sat Dec 11 09:55:31 CST 2004

A dummy copy for what? What is the solution you found for Word 2002?

Without more to go on you may have a 'stuck' key in the Registry. In
the Registry navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency

And if the Resiliency key is found, delete or rename the key. This key
is only created when Word needs to AutoRecover a document or if you
have any Disabled Items. If for some reason it isn't automatically
deleted then you can encounter the behavior you describe.

As always, prior to making any changes to the Registry you should
review "Backing up the Registry" and "Restoring the Registry" in the
Registry Help.

In this situation you may want to use the Registry/Export Registry
file command, export your selected branch, and delete the key. That
way if you find the change wasn't necessary or incorrect, you can
merge the deleted branch back to the Registry by double-clicking the
resulting file.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Bobby" <adbjones@clyde.k12.oh.us> wrote in message
news:1102601729.475974.177080@z14g2000cwz.googlegroups.com...
>I tried to create a dummy copy but that didn't work for me. Any other
> suggestions? We are running Terminal Server 2003 and Citrix and the
> problem is occuring in Word 2003. Microsoft has a solution, but it
> is
> for Word 2002 and we already tried it and it didn't work. Please
> help.
>