Word 2007 - not highlighting, not formatting, not scrolling

Word 2007 continues to have errors every time I close it. It is not
formatting the text. I cannot scroll using the side scroll bar. I cannot
highlight the text. When I go to the Microsoft image in the top left corner
and click "Word Options," I cannot scroll past the "Popular" tab to change
any options. I looked online and this seems to be a problem with other
users. Some of the suggestions said that editing and deteleting files from
the Registry was an option.

Has anyone else been having this problem? Any suggestions apart from
reinstallation of Office 2007? Thanks!

Terry
Thu Mar 13 15:44:26 PDT 2008

Try deleting the Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

It will regenerate itself when you restart Word.

--
Terry Farrell - MSWord MVP


"Meegan" <Meegan@discussions.microsoft.com> wrote in message
news:76C71247-F77A-4668-AA90-8046F1D38525@microsoft.com...
> Word 2007 continues to have errors every time I close it. It is not
> formatting the text. I cannot scroll using the side scroll bar. I cannot
> highlight the text. When I go to the Microsoft image in the top left
> corner
> and click "Word Options," I cannot scroll past the "Popular" tab to change
> any options. I looked online and this seems to be a problem with other
> users. Some of the suggestions said that editing and deteleting files
> from
> the Registry was an option.
>
> Has anyone else been having this problem? Any suggestions apart from
> reinstallation of Office 2007? Thanks!

Meegan
Thu Mar 13 17:01:01 PDT 2008

Thanks Terry! That fixed the problem. Any idea of what causes that to happen?

"Terry Farrell" wrote:

> Try deleting the Word DataKey
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>
> It will regenerate itself when you restart Word.
>
> --
> Terry Farrell - MSWord MVP
>
>
> "Meegan" <Meegan@discussions.microsoft.com> wrote in message
> news:76C71247-F77A-4668-AA90-8046F1D38525@microsoft.com...
> > Word 2007 continues to have errors every time I close it. It is not
> > formatting the text. I cannot scroll using the side scroll bar. I cannot
> > highlight the text. When I go to the Microsoft image in the top left
> > corner
> > and click "Word Options," I cannot scroll past the "Popular" tab to change
> > any options. I looked online and this seems to be a problem with other
> > users. Some of the suggestions said that editing and deteleting files
> > from
> > the Registry was an option.
> >
> > Has anyone else been having this problem? Any suggestions apart from
> > reinstallation of Office 2007? Thanks!
>

Terry
Fri Mar 14 03:21:50 PDT 2008

No idea. I've never seen it happen but plenty of reports from other users
here. You are far from alone.

Terry

"Meegan" <Meegan@discussions.microsoft.com> wrote in message
news:9E51358F-BEF7-4F3F-9AD2-A53CFD08D7CA@microsoft.com...
> Thanks Terry! That fixed the problem. Any idea of what causes that to
> happen?
>
> "Terry Farrell" wrote:
>
>> Try deleting the Word DataKey
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>
>> It will regenerate itself when you restart Word.
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>>
>> "Meegan" <Meegan@discussions.microsoft.com> wrote in message
>> news:76C71247-F77A-4668-AA90-8046F1D38525@microsoft.com...
>> > Word 2007 continues to have errors every time I close it. It is not
>> > formatting the text. I cannot scroll using the side scroll bar. I
>> > cannot
>> > highlight the text. When I go to the Microsoft image in the top left
>> > corner
>> > and click "Word Options," I cannot scroll past the "Popular" tab to
>> > change
>> > any options. I looked online and this seems to be a problem with other
>> > users. Some of the suggestions said that editing and deteleting files
>> > from
>> > the Registry was an option.
>> >
>> > Has anyone else been having this problem? Any suggestions apart from
>> > reinstallation of Office 2007? Thanks!
>>