Word hangs on "Save" to network Drive

Hello,
I hope someone can help me with this problem. I have several differen
clients (on different networks) who, when trying to save a wor
document to a network drive, word will hang (displaying "no
responding") for up to 3 minutes. All three machines are runnin
Windows XP, with all of the latest service packs/critical updates)
Also loaded, is Office 2000, also with all of the updates/servic
packs. After paying $350 to microsoft tech support (along with 15 Hr
into this issue), I am still at a stalemate. Just for adde
information:
1)I have stopped the "webclient service", as per instructed b
Microsoft, on the client machine.
2)The server is running MS Server 2000, with sp4, Norton Corporat
Antivirus, and Veritas Backup Exec.
3)This does not happen with all Win XP machines on the network, onl
one on each network

Any Help would be GREATLY appreciated..

Ted Neary
Network Coverage, In

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Beth
Wed Nov 19 11:43:34 CST 2003

Hi Ted,

Without knowing what you tried during those 15 hours this would be my
first suggestion:
http://support.microsoft.com/?kbid=814112

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"tneary" <tneary.x5doa@nospam.WordForums.com> wrote in message
news:tneary.x5doa@nospam.WordForums.com...
>
> Hello,
> I hope someone can help me with this problem. I have several
different
> clients (on different networks) who, when trying to save a word
> document to a network drive, word will hang (displaying "not
> responding") for up to 3 minutes. All three machines are running
> Windows XP, with all of the latest service packs/critical updates)
> Also loaded, is Office 2000, also with all of the updates/service
> packs. After paying $350 to microsoft tech support (along with 15
Hrs
> into this issue), I am still at a stalemate. Just for added
> information:
> 1)I have stopped the "webclient service", as per instructed by
> Microsoft, on the client machine.
> 2)The server is running MS Server 2000, with sp4, Norton Corporate
> Antivirus, and Veritas Backup Exec.
> 3)This does not happen with all Win XP machines on the network, only
> one on each network
>
> Any Help would be GREATLY appreciated..
>
> Ted Neary
> Network Coverage, Inc
>
>
> ------------------------------------------------
> ~~ Message posted from http://www.ExcelTip.com/
> ~~View and post usenet messages directly from
http://www.ExcelForum.com/
>