Word crashes and computer quits responding

I have Word 2002, and it crashes when I'm typing or editing a document...and
my computer display freezes...along with the computer itself. I've tried
various remedies to fix the problem, such as re-naming the normal.dot file,
detect and repair, safe mode (for word) and uninstall-reinstall. Word crashes
at various times as I use it...sometimes a few minutes after I start it up,
or maybe an hour later. It's hard to predict when it will happen. But, I have
noticed that it doesn't freeze when I'm cutting and pasting images onto a
document. It doesn't matter if I have internet connection or not, it still
freezes. If anyone has any ideas, please drop me a line. Next, I'm going to
turn off my computer services one-by-one, and see if I can diagnose the
problem that way. Would macros have anything to do with it?
--
R.B.

garfield-n-odie
Sun Sep 18 10:33:34 CDT 2005

Does the problem persist if you select a different default
printer in Windows? If that fixes the problem, then the problem
could be caused by a damaged printer driver for your normal
printer, and you might try deleting and reinstalling the printer
in Start | Control Panel | Printers.

R.B.Bailey wrote:

> I have Word 2002, and it crashes when I'm typing or editing a document...and
> my computer display freezes...along with the computer itself. I've tried
> various remedies to fix the problem, such as re-naming the normal.dot file,
> detect and repair, safe mode (for word) and uninstall-reinstall. Word crashes
> at various times as I use it...sometimes a few minutes after I start it up,
> or maybe an hour later. It's hard to predict when it will happen. But, I have
> noticed that it doesn't freeze when I'm cutting and pasting images onto a
> document. It doesn't matter if I have internet connection or not, it still
> freezes. If anyone has any ideas, please drop me a line. Next, I'm going to
> turn off my computer services one-by-one, and see if I can diagnose the
> problem that way. Would macros have anything to do with it?

RBBailey
Sun Sep 18 19:21:02 CDT 2005

Hello Garfield,
I'll try your suggestion and select a different default
printer...but actually, I've had this problem long before I even installed a
printer on my computer. I've thought that maybe it could be my video driver.
--
R.B.


"garfield-n-odie" wrote:

> Does the problem persist if you select a different default
> printer in Windows? If that fixes the problem, then the problem
> could be caused by a damaged printer driver for your normal
> printer, and you might try deleting and reinstalling the printer
> in Start | Control Panel | Printers.
>
> R.B.Bailey wrote:
>
> > I have Word 2002, and it crashes when I'm typing or editing a document...and
> > my computer display freezes...along with the computer itself. I've tried
> > various remedies to fix the problem, such as re-naming the normal.dot file,
> > detect and repair, safe mode (for word) and uninstall-reinstall. Word crashes
> > at various times as I use it...sometimes a few minutes after I start it up,
> > or maybe an hour later. It's hard to predict when it will happen. But, I have
> > noticed that it doesn't freeze when I'm cutting and pasting images onto a
> > document. It doesn't matter if I have internet connection or not, it still
> > freezes. If anyone has any ideas, please drop me a line. Next, I'm going to
> > turn off my computer services one-by-one, and see if I can diagnose the
> > problem that way. Would macros have anything to do with it?
>
>

garfield-n-odie
Mon Sep 19 01:38:53 CDT 2005

Not having a printer installed can cause problems in Word too,
because Word depends on information from the printer driver for
page layout, text wrapping/spacing, etc.

R.B.Bailey wrote:
> Hello Garfield,
> I'll try your suggestion and select a different default
> printer...but actually, I've had this problem long before I even installed a
> printer on my computer. I've thought that maybe it could be my video driver.

RBBailey
Mon Sep 19 04:37:12 CDT 2005

I'll give it a try, and let you know what happens.
R.B.


"garfield-n-odie" wrote:

> Not having a printer installed can cause problems in Word too,
> because Word depends on information from the printer driver for
> page layout, text wrapping/spacing, etc.
>
> R.B.Bailey wrote:
> > Hello Garfield,
> > I'll try your suggestion and select a different default
> > printer...but actually, I've had this problem long before I even installed a
> > printer on my computer. I've thought that maybe it could be my video driver.
>
>