I have Office XP/Word 2002. Every time I click on
the "Tools" button in the taskbar, Word crashes. Any
suggestions?

Word 2002 crashes when "Tools" used by Diane

Diane
Tue Aug 19 13:24:32 CDT 2003

I'm experiencing the same problem each time I try to add a
text box to a word doc. I just upgraded to 2002 and
yesterday, I could add a text box with no problem. Today,
the application crashes each time I try to add one. I can
duplicate with no problem. I have run Detect and Repair
and reinstalled the whole app, but the problem still
exists. Can you help me, too?


>-----Original Message-----
>I have Office XP/Word 2002. Every time I click on
>the "Tools" button in the taskbar, Word crashes. Any
>suggestions?
>.
>

Re: Word 2002 crashes when "Tools" used by Beth

Beth
Tue Aug 19 13:48:11 CDT 2003

Hi Diane,

If you are experiencing a crash when you attempt to insert a text box
then your problem is not the same as Doug's. :-)

What happens if you go to Tools/Options/General and turn off
"Automatically create drawing canvas when inserting AutoShapes"?

Additionally what patches do you have installed? Take a look under
Help/About to find this information.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Diane Peters" <dmpeters424@yahoo.com> wrote in message
news:0b0101c3667f$22d1cb40$a001280a@phx.gbl...
> I'm experiencing the same problem each time I try to add a
> text box to a word doc. I just upgraded to 2002 and
> yesterday, I could add a text box with no problem. Today,
> the application crashes each time I try to add one. I can
> duplicate with no problem. I have run Detect and Repair
> and reinstalled the whole app, but the problem still
> exists. Can you help me, too?
>
>
> >-----Original Message-----
> >I have Office XP/Word 2002. Every time I click on
> >the "Tools" button in the taskbar, Word crashes. Any
> >suggestions?
> >.
> >



Re: Word 2002 crashes when "Tools" used by Jeffrey

Jeffrey
Tue Aug 19 15:15:19 CDT 2003

Doug, have you downloaded and applied the Blaster Worm Fix from microsoft?
If not, you could have the blaster worm.


"Doug Sohn" <dsohn@san.rr.com> wrote in message
news:0fe701c36672$101b5f00$a601280a@phx.gbl...
> I have Office XP/Word 2002. Every time I click on
> the "Tools" button in the taskbar, Word crashes. Any
> suggestions?