Suzanne
Mon Oct 02 15:39:51 CDT 2006
If you are using Word freestanding (not starting it from the Works Task
Launcher), then you should uninstall the Works Suite add-in (through Control
Panel | Add/Remove Programs, as it will not add any functionality to Word
the way you're using it, and it causes numerous problems.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"Jeff" <Jeff@discussions.microsoft.com> wrote in message
news:5B0A07F9-E170-49C9-99DB-6306837FACF7@microsoft.com...
> Thank you for your prompt reply.
> I went to the Tools/Templates/Add-Ins and found a template listed as
> PALMAPP, which I assume is something that got loaded with my Palm Pilot.
I
> moved it out of the Startup folder into its' own folder. I also added the
> COM Add-in command to my toolbar and and found a couple of entries - one
from
> Google Desktop and another having to do with Web pages - I deleted both.
I
> tried opening a Word attachment to an Outlook Express email after doing
this,
> but I continue to get the same error message. I then went to Control
Panel,
> Add/Remove Programs and found that I do have the "Microsoft Works Suite
> Add-in for Word" that you mentioned. I wasn't clear from your post,
though,
> as to whether I should completely remove that or not, as it appears to be
a
> Microsoft product and might(?) have an effect on the operation of Word.
>
> "Suzanne S. Barnhill" wrote:
>
> > Office MVP Beth Melton has provided the following explanation of runtime
> > errors:
> >
> > A "runtime" error means that there is an error in a macro or add-in that
is
> > attempting to run. Typically these macros are created by a third-party
and
> > are not part of the Word installation. (They could also be caused by a
> > malfunctioning macro virus as well)
> >
> > Many third-party applications will create an add-in and place it in the
> > Office\Startup folder or use a COM add-in (DLL) to integrate their
software
> > with Word. Another common add-in, the "Microsoft Works Suite Add-in for
> > Word" can only be found in your Add/Remove programs list.
> >
> > Aside from the Works Suite Add-in, to determine if you have any add-ins
you
> > can check for them using the following:
> >
> > Go to Tools/Templates and Add-Ins and see if there are any global
templates
> > or add-ins listed. If you find any then chances are they are located in
> > your Office\Startup folder or Word\Startup folder.
> >
> > The location of the Word\Startup folder can be found under
> > Tools/Options/File Locations and the Office\Startup folder will be
located
> > in the installation path for Office.
> >
> > If you find more than one add-in move them one at a time until you
> > determine which one is causing the problem.
> >
> > As of Word 2000, Word can have COM add-ins, those that are added in via
the
> > Registry rather than the Startup folders. To check for COM add-ins add
the
> > "COM Add-In" command to your toolbar.
> >
> > - Right-click any toolbar and select Customize
> > - On the Commands tab, select the Tools category
> > - Locate COM Add-Ins on the right
> > - Drag/Drop to a location of your choice
> >
> > For more information on COM Add-Ins, see this article:
> >
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site:
http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> > all may benefit.
> >
> > "Jeff" <Jeff@discussions.microsoft.com> wrote in message
> > news:81B564B1-A3E5-4491-83EA-ACE4C0BC8448@microsoft.com...
> > > When I receive an email with a Word attachment, I get the following
error
> > > message when I try to open it:
> > > "Runtime Error
> > > Program:C:\Program Files\ Microsoft Office\ Office 10\ WINWORD.EXE
> > > Abnormal Program Termination"
> > > The attachment opens, with the error message in front of it, and when
I
> > > click on the "ok" button, everything closes down.
> > > Your suggestions will be appreciated.
> >
> >