Word 2007 Save Properties Reverts Back to 2003 Format

I have Word 2007 installed on my main workstation (upgraded from 2003) and
every time I open the application, the default format for documents reverts
back to 2003 format. I will go to the Save settings and change it back, but
it ultimately switches back again. I tried a repair, renaming the
Normal.dot file and nothing seems to work.

Any suggestions? Thanks!

Terry
Fri Jun 27 02:15:02 PDT 2008

Have you actually changed the setting under Word Options, Save tab? (Alt+F,
I, S)

--
Terry Farrell - MSWord MVP

"Karl Burrows" <karl@spam.yourbeacon.com> wrote in message
news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>I have Word 2007 installed on my main workstation (upgraded from 2003) and
>every time I open the application, the default format for documents reverts
>back to 2003 format. I will go to the Save settings and change it back,
>but it ultimately switches back again. I tried a repair, renaming the
>Normal.dot file and nothing seems to work.
>
> Any suggestions? Thanks!

Karl
Wed Jul 02 20:53:08 PDT 2008

On Jun 27, 5:15=A0am, "Terry Farrell" <terryfarr...@msn.com> wrote:
> Have you actually changed the setting under Word Options, Save tab? (Alt+=
F,
> I, S)
>
> --
> Terry Farrell - MSWord MVP
>
> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>
> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>
>
>
> >I have Word 2007 installed on my main workstation (upgraded from 2003) a=
nd
> >every time I open the application, the default format for documents reve=
rts
> >back to 2003 format. =A0I will go to the Save settings and change it bac=
k,
> >but it ultimately switches back again. =A0I tried a repair, renaming the
> >Normal.dot file and nothing seems to work.
>
> > Any suggestions? =A0Thanks!- Hide quoted text -
>
> - Show quoted text -

Yes, every time I open Word.

Terry
Thu Jul 03 03:05:51 PDT 2008

It sounds like something is stopping changes to the registry or normal.dotm.
This is usually the result of a third party add-in or utility. Are you able
to change and save other default settings such as the default font or page
margins for new blank documents? Do you have any horrible registry utility
such as CCCleaner?

Terry

"Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
> Have you actually changed the setting under Word Options, Save tab?
> (Alt+F,
> I, S)
>
> --
> Terry Farrell - MSWord MVP
>
> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>
> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>
>
>
> >I have Word 2007 installed on my main workstation (upgraded from 2003)
> >and
> >every time I open the application, the default format for documents
> >reverts
> >back to 2003 format. I will go to the Save settings and change it back,
> >but it ultimately switches back again. I tried a repair, renaming the
> >Normal.dot file and nothing seems to work.
>
> > Any suggestions? Thanks!- Hide quoted text -
>
> - Show quoted text -

Yes, every time I open Word.

Karl
Mon Jul 07 00:42:47 PDT 2008

I do run CCleaner, but after the issue had already occurred. It hasn't
removed any registry settings for Word that I could find.

The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
Live/Mesh Beta, Accounting 2008 (which I hate the Small Business Contact
Mgr). I am able to able to change any of the Word document settings without
issue.

"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
> It sounds like something is stopping changes to the registry or
> normal.dotm. This is usually the result of a third party add-in or
> utility. Are you able to change and save other default settings such as
> the default font or page margins for new blank documents? Do you have any
> horrible registry utility such as CCCleaner?
>
> Terry
>
> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>> Have you actually changed the setting under Word Options, Save tab?
>> (Alt+F,
>> I, S)
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>
>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>
>>
>>
>> >I have Word 2007 installed on my main workstation (upgraded from 2003)
>> >and
>> >every time I open the application, the default format for documents
>> >reverts
>> >back to 2003 format. I will go to the Save settings and change it back,
>> >but it ultimately switches back again. I tried a repair, renaming the
>> >Normal.dot file and nothing seems to work.
>>
>> > Any suggestions? Thanks!- Hide quoted text -
>>
>> - Show quoted text -
>
> Yes, every time I open Word.

Terry
Mon Jul 07 01:29:54 PDT 2008

Run Regedit and navigate to the Word DataKey and delete it. Does this now
let you save the default format?

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

Terry

"Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>I do run CCleaner, but after the issue had already occurred. It hasn't
>removed any registry settings for Word that I could find.
>
> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business Contact
> Mgr). I am able to able to change any of the Word document settings
> without issue.
>
> "Terry Farrell" <terryfarrell@msn.com> wrote in message
> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>> It sounds like something is stopping changes to the registry or
>> normal.dotm. This is usually the result of a third party add-in or
>> utility. Are you able to change and save other default settings such as
>> the default font or page margins for new blank documents? Do you have any
>> horrible registry utility such as CCCleaner?
>>
>> Terry
>>
>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>> Have you actually changed the setting under Word Options, Save tab?
>>> (Alt+F,
>>> I, S)
>>>
>>> --
>>> Terry Farrell - MSWord MVP
>>>
>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>
>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>
>>>
>>>
>>> >I have Word 2007 installed on my main workstation (upgraded from 2003)
>>> >and
>>> >every time I open the application, the default format for documents
>>> >reverts
>>> >back to 2003 format. I will go to the Save settings and change it back,
>>> >but it ultimately switches back again. I tried a repair, renaming the
>>> >Normal.dot file and nothing seems to work.
>>>
>>> > Any suggestions? Thanks!- Hide quoted text -
>>>
>>> - Show quoted text -
>>
>> Yes, every time I open Word.
>
>

Karl
Tue Jul 08 00:48:51 PDT 2008

That doesn't appear to work either. I did it twice with a reboot each time
and it still tries to save as 2003 version. I have verified there are no
rogue add-ins and checked the other settings and everything appears to be
okay.

"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
> Run Regedit and navigate to the Word DataKey and delete it. Does this now
> let you save the default format?
>
> Word DataKey
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>
> Terry
>
> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>I do run CCleaner, but after the issue had already occurred. It hasn't
>>removed any registry settings for Word that I could find.
>>
>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business Contact
>> Mgr). I am able to able to change any of the Word document settings
>> without issue.
>>
>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>> It sounds like something is stopping changes to the registry or
>>> normal.dotm. This is usually the result of a third party add-in or
>>> utility. Are you able to change and save other default settings such as
>>> the default font or page margins for new blank documents? Do you have
>>> any horrible registry utility such as CCCleaner?
>>>
>>> Terry
>>>
>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>> Have you actually changed the setting under Word Options, Save tab?
>>>> (Alt+F,
>>>> I, S)
>>>>
>>>> --
>>>> Terry Farrell - MSWord MVP
>>>>
>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>
>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>
>>>>
>>>>
>>>> >I have Word 2007 installed on my main workstation (upgraded from 2003)
>>>> >and
>>>> >every time I open the application, the default format for documents
>>>> >reverts
>>>> >back to 2003 format. I will go to the Save settings and change it
>>>> >back,
>>>> >but it ultimately switches back again. I tried a repair, renaming the
>>>> >Normal.dot file and nothing seems to work.
>>>>
>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>
>>>> - Show quoted text -
>>>
>>> Yes, every time I open Word.
>>
>>
>

Terry
Tue Jul 08 01:10:00 PDT 2008

Would you please confirm that you are definitely changing the setting under
Word Options and not in SaveAs Options dialog?

To clarify, I mean Word Options, Save tab, (Alt+F, I, S) and change the box
'Save Files in the is Format' to 'Word 97-2003 Document (*.doc)'. Close the
dialog and press F12, does it show the correct format in the SaveAs Type
option box?

Terry

"Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
news:e8ghr8M4IHA.776@TK2MSFTNGP04.phx.gbl...
> That doesn't appear to work either. I did it twice with a reboot each
> time and it still tries to save as 2003 version. I have verified there
> are no rogue add-ins and checked the other settings and everything appears
> to be okay.
>
> "Terry Farrell" <terryfarrell@msn.com> wrote in message
> news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
>> Run Regedit and navigate to the Word DataKey and delete it. Does this now
>> let you save the default format?
>>
>> Word DataKey
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>
>> Terry
>>
>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>>I do run CCleaner, but after the issue had already occurred. It hasn't
>>>removed any registry settings for Word that I could find.
>>>
>>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business Contact
>>> Mgr). I am able to able to change any of the Word document settings
>>> without issue.
>>>
>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>>> It sounds like something is stopping changes to the registry or
>>>> normal.dotm. This is usually the result of a third party add-in or
>>>> utility. Are you able to change and save other default settings such as
>>>> the default font or page margins for new blank documents? Do you have
>>>> any horrible registry utility such as CCCleaner?
>>>>
>>>> Terry
>>>>
>>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>>> Have you actually changed the setting under Word Options, Save tab?
>>>>> (Alt+F,
>>>>> I, S)
>>>>>
>>>>> --
>>>>> Terry Farrell - MSWord MVP
>>>>>
>>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>>
>>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>>
>>>>>
>>>>>
>>>>> >I have Word 2007 installed on my main workstation (upgraded from
>>>>> >2003) and
>>>>> >every time I open the application, the default format for documents
>>>>> >reverts
>>>>> >back to 2003 format. I will go to the Save settings and change it
>>>>> >back,
>>>>> >but it ultimately switches back again. I tried a repair, renaming the
>>>>> >Normal.dot file and nothing seems to work.
>>>>>
>>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>>
>>>>> - Show quoted text -
>>>>
>>>> Yes, every time I open Word.
>>>
>>>
>>
>
>

Karl
Tue Jul 08 10:27:59 PDT 2008

Yes and yes. It will hold the .docx option in SaveAs until the next reboot
and then it resets back to .doc as the default format.

"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:E70021BE-BBA0-4A05-A40F-804261CE2B74@microsoft.com...
> Would you please confirm that you are definitely changing the setting
> under Word Options and not in SaveAs Options dialog?
>
> To clarify, I mean Word Options, Save tab, (Alt+F, I, S) and change the
> box 'Save Files in the is Format' to 'Word 97-2003 Document (*.doc)'.
> Close the dialog and press F12, does it show the correct format in the
> SaveAs Type option box?
>
> Terry
>
> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
> news:e8ghr8M4IHA.776@TK2MSFTNGP04.phx.gbl...
>> That doesn't appear to work either. I did it twice with a reboot each
>> time and it still tries to save as 2003 version. I have verified there
>> are no rogue add-ins and checked the other settings and everything
>> appears to be okay.
>>
>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>> news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
>>> Run Regedit and navigate to the Word DataKey and delete it. Does this
>>> now let you save the default format?
>>>
>>> Word DataKey
>>>
>>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>>
>>> Terry
>>>
>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>>>I do run CCleaner, but after the issue had already occurred. It hasn't
>>>>removed any registry settings for Word that I could find.
>>>>
>>>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>>>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business
>>>> Contact Mgr). I am able to able to change any of the Word document
>>>> settings without issue.
>>>>
>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>>>> It sounds like something is stopping changes to the registry or
>>>>> normal.dotm. This is usually the result of a third party add-in or
>>>>> utility. Are you able to change and save other default settings such
>>>>> as the default font or page margins for new blank documents? Do you
>>>>> have any horrible registry utility such as CCCleaner?
>>>>>
>>>>> Terry
>>>>>
>>>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>>>> Have you actually changed the setting under Word Options, Save tab?
>>>>>> (Alt+F,
>>>>>> I, S)
>>>>>>
>>>>>> --
>>>>>> Terry Farrell - MSWord MVP
>>>>>>
>>>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>>>
>>>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>>>
>>>>>>
>>>>>>
>>>>>> >I have Word 2007 installed on my main workstation (upgraded from
>>>>>> >2003) and
>>>>>> >every time I open the application, the default format for documents
>>>>>> >reverts
>>>>>> >back to 2003 format. I will go to the Save settings and change it
>>>>>> >back,
>>>>>> >but it ultimately switches back again. I tried a repair, renaming
>>>>>> >the
>>>>>> >Normal.dot file and nothing seems to work.
>>>>>>
>>>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>>>
>>>>>> - Show quoted text -
>>>>>
>>>>> Yes, every time I open Word.
>>>>
>>>>
>>>
>>
>>
>

Terry
Tue Jul 08 10:58:49 PDT 2008

If it takes a reboot to revert rather than just closing/opening Word, it
suggests that something is messing with the registry. I would suspect either
a registry cleaning utility (something like CCCleaner) or an over-protective
security utility that is blocking what it thinks are unauthorized registry
changes.

Terry

"Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
news:uht8SAS4IHA.3484@TK2MSFTNGP05.phx.gbl...
> Yes and yes. It will hold the .docx option in SaveAs until the next
> reboot and then it resets back to .doc as the default format.
>
> "Terry Farrell" <terryfarrell@msn.com> wrote in message
> news:E70021BE-BBA0-4A05-A40F-804261CE2B74@microsoft.com...
>> Would you please confirm that you are definitely changing the setting
>> under Word Options and not in SaveAs Options dialog?
>>
>> To clarify, I mean Word Options, Save tab, (Alt+F, I, S) and change the
>> box 'Save Files in the is Format' to 'Word 97-2003 Document (*.doc)'.
>> Close the dialog and press F12, does it show the correct format in the
>> SaveAs Type option box?
>>
>> Terry
>>
>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>> news:e8ghr8M4IHA.776@TK2MSFTNGP04.phx.gbl...
>>> That doesn't appear to work either. I did it twice with a reboot each
>>> time and it still tries to save as 2003 version. I have verified there
>>> are no rogue add-ins and checked the other settings and everything
>>> appears to be okay.
>>>
>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>> news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
>>>> Run Regedit and navigate to the Word DataKey and delete it. Does this
>>>> now let you save the default format?
>>>>
>>>> Word DataKey
>>>>
>>>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>>>
>>>> Terry
>>>>
>>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>>> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>>>>I do run CCleaner, but after the issue had already occurred. It hasn't
>>>>>removed any registry settings for Word that I could find.
>>>>>
>>>>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>>>>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business
>>>>> Contact Mgr). I am able to able to change any of the Word document
>>>>> settings without issue.
>>>>>
>>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>>>>> It sounds like something is stopping changes to the registry or
>>>>>> normal.dotm. This is usually the result of a third party add-in or
>>>>>> utility. Are you able to change and save other default settings such
>>>>>> as the default font or page margins for new blank documents? Do you
>>>>>> have any horrible registry utility such as CCCleaner?
>>>>>>
>>>>>> Terry
>>>>>>
>>>>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>>>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>>>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>>>>> Have you actually changed the setting under Word Options, Save tab?
>>>>>>> (Alt+F,
>>>>>>> I, S)
>>>>>>>
>>>>>>> --
>>>>>>> Terry Farrell - MSWord MVP
>>>>>>>
>>>>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>>>>
>>>>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> >I have Word 2007 installed on my main workstation (upgraded from
>>>>>>> >2003) and
>>>>>>> >every time I open the application, the default format for documents
>>>>>>> >reverts
>>>>>>> >back to 2003 format. I will go to the Save settings and change it
>>>>>>> >back,
>>>>>>> >but it ultimately switches back again. I tried a repair, renaming
>>>>>>> >the
>>>>>>> >Normal.dot file and nothing seems to work.
>>>>>>>
>>>>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>>>>
>>>>>>> - Show quoted text -
>>>>>>
>>>>>> Yes, every time I open Word.
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>

Karl
Tue Jul 08 11:17:11 PDT 2008

So, how do I fix? I don't run CCleaner other than removing temp files, so
it doesn't do any registry editing. I deleted the Data registry and it
still comes back. The only security utility I run is Symantec Corporate
Edition. No firewall, spyware blocker, etc.

Thanks!

"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:8A84635A-352E-4AFF-AFAC-00D031BDD1AF@microsoft.com...
> If it takes a reboot to revert rather than just closing/opening Word, it
> suggests that something is messing with the registry. I would suspect
> either a registry cleaning utility (something like CCCleaner) or an
> over-protective security utility that is blocking what it thinks are
> unauthorized registry changes.
>
> Terry
>
> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
> news:uht8SAS4IHA.3484@TK2MSFTNGP05.phx.gbl...
>> Yes and yes. It will hold the .docx option in SaveAs until the next
>> reboot and then it resets back to .doc as the default format.
>>
>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>> news:E70021BE-BBA0-4A05-A40F-804261CE2B74@microsoft.com...
>>> Would you please confirm that you are definitely changing the setting
>>> under Word Options and not in SaveAs Options dialog?
>>>
>>> To clarify, I mean Word Options, Save tab, (Alt+F, I, S) and change the
>>> box 'Save Files in the is Format' to 'Word 97-2003 Document (*.doc)'.
>>> Close the dialog and press F12, does it show the correct format in the
>>> SaveAs Type option box?
>>>
>>> Terry
>>>
>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>> news:e8ghr8M4IHA.776@TK2MSFTNGP04.phx.gbl...
>>>> That doesn't appear to work either. I did it twice with a reboot each
>>>> time and it still tries to save as 2003 version. I have verified there
>>>> are no rogue add-ins and checked the other settings and everything
>>>> appears to be okay.
>>>>
>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>> news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
>>>>> Run Regedit and navigate to the Word DataKey and delete it. Does this
>>>>> now let you save the default format?
>>>>>
>>>>> Word DataKey
>>>>>
>>>>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>>>>
>>>>> Terry
>>>>>
>>>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>>>> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>>>>>I do run CCleaner, but after the issue had already occurred. It
>>>>>>hasn't removed any registry settings for Word that I could find.
>>>>>>
>>>>>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>>>>>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business
>>>>>> Contact Mgr). I am able to able to change any of the Word document
>>>>>> settings without issue.
>>>>>>
>>>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>>>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>>>>>> It sounds like something is stopping changes to the registry or
>>>>>>> normal.dotm. This is usually the result of a third party add-in or
>>>>>>> utility. Are you able to change and save other default settings such
>>>>>>> as the default font or page margins for new blank documents? Do you
>>>>>>> have any horrible registry utility such as CCCleaner?
>>>>>>>
>>>>>>> Terry
>>>>>>>
>>>>>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>>>>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>>>>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>>>>>> Have you actually changed the setting under Word Options, Save tab?
>>>>>>>> (Alt+F,
>>>>>>>> I, S)
>>>>>>>>
>>>>>>>> --
>>>>>>>> Terry Farrell - MSWord MVP
>>>>>>>>
>>>>>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>>>>>
>>>>>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> >I have Word 2007 installed on my main workstation (upgraded from
>>>>>>>> >2003) and
>>>>>>>> >every time I open the application, the default format for
>>>>>>>> >documents reverts
>>>>>>>> >back to 2003 format. I will go to the Save settings and change it
>>>>>>>> >back,
>>>>>>>> >but it ultimately switches back again. I tried a repair, renaming
>>>>>>>> >the
>>>>>>>> >Normal.dot file and nothing seems to work.
>>>>>>>>
>>>>>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>>>>>
>>>>>>>> - Show quoted text -
>>>>>>>
>>>>>>> Yes, every time I open Word.
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

Terry
Tue Jul 08 16:25:18 PDT 2008

I've no idea. All I know is that the setting is in the registry. Something
during reboot is restoring the registry to its original setting. It isn't a
Word problem but something third party.

Terry

"Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
news:uh1%23xbS4IHA.2332@TK2MSFTNGP03.phx.gbl...
> So, how do I fix? I don't run CCleaner other than removing temp files, so
> it doesn't do any registry editing. I deleted the Data registry and it
> still comes back. The only security utility I run is Symantec Corporate
> Edition. No firewall, spyware blocker, etc.
>
> Thanks!
>
> "Terry Farrell" <terryfarrell@msn.com> wrote in message
> news:8A84635A-352E-4AFF-AFAC-00D031BDD1AF@microsoft.com...
>> If it takes a reboot to revert rather than just closing/opening Word, it
>> suggests that something is messing with the registry. I would suspect
>> either a registry cleaning utility (something like CCCleaner) or an
>> over-protective security utility that is blocking what it thinks are
>> unauthorized registry changes.
>>
>> Terry
>>
>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>> news:uht8SAS4IHA.3484@TK2MSFTNGP05.phx.gbl...
>>> Yes and yes. It will hold the .docx option in SaveAs until the next
>>> reboot and then it resets back to .doc as the default format.
>>>
>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>> news:E70021BE-BBA0-4A05-A40F-804261CE2B74@microsoft.com...
>>>> Would you please confirm that you are definitely changing the setting
>>>> under Word Options and not in SaveAs Options dialog?
>>>>
>>>> To clarify, I mean Word Options, Save tab, (Alt+F, I, S) and change the
>>>> box 'Save Files in the is Format' to 'Word 97-2003 Document (*.doc)'.
>>>> Close the dialog and press F12, does it show the correct format in the
>>>> SaveAs Type option box?
>>>>
>>>> Terry
>>>>
>>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>>> news:e8ghr8M4IHA.776@TK2MSFTNGP04.phx.gbl...
>>>>> That doesn't appear to work either. I did it twice with a reboot each
>>>>> time and it still tries to save as 2003 version. I have verified
>>>>> there are no rogue add-ins and checked the other settings and
>>>>> everything appears to be okay.
>>>>>
>>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>>> news:EB7EBFBA-7511-47C9-8247-9E5D9D5E19F2@microsoft.com...
>>>>>> Run Regedit and navigate to the Word DataKey and delete it. Does this
>>>>>> now let you save the default format?
>>>>>>
>>>>>> Word DataKey
>>>>>>
>>>>>> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>>>>>>
>>>>>> Terry
>>>>>>
>>>>>> "Karl Burrows" <karl@spamnospamyourbeacon.com> wrote in message
>>>>>> news:upIwnUA4IHA.1192@TK2MSFTNGP05.phx.gbl...
>>>>>>>I do run CCleaner, but after the issue had already occurred. It
>>>>>>>hasn't removed any registry settings for Word that I could find.
>>>>>>>
>>>>>>> The add-in's running are Adobe Acrobat 8 Pro, MapPoint 2006, Office
>>>>>>> Live/Mesh Beta, Accounting 2008 (which I hate the Small Business
>>>>>>> Contact Mgr). I am able to able to change any of the Word document
>>>>>>> settings without issue.
>>>>>>>
>>>>>>> "Terry Farrell" <terryfarrell@msn.com> wrote in message
>>>>>>> news:454E1103-35FD-456C-9828-8A24503E632F@microsoft.com...
>>>>>>>> It sounds like something is stopping changes to the registry or
>>>>>>>> normal.dotm. This is usually the result of a third party add-in or
>>>>>>>> utility. Are you able to change and save other default settings
>>>>>>>> such as the default font or page margins for new blank documents?
>>>>>>>> Do you have any horrible registry utility such as CCCleaner?
>>>>>>>>
>>>>>>>> Terry
>>>>>>>>
>>>>>>>> "Karl & Katie Burrows" <kfburrows@gmail.com> wrote in message
>>>>>>>> news:62ca013f-64f0-4825-b960-b461857bc221@j22g2000hsf.googlegroups.com...
>>>>>>>> On Jun 27, 5:15 am, "Terry Farrell" <terryfarr...@msn.com> wrote:
>>>>>>>>> Have you actually changed the setting under Word Options, Save
>>>>>>>>> tab? (Alt+F,
>>>>>>>>> I, S)
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Terry Farrell - MSWord MVP
>>>>>>>>>
>>>>>>>>> "KarlBurrows" <k...@spam.yourbeacon.com> wrote in message
>>>>>>>>>
>>>>>>>>> news:OfmTL5B2IHA.4164@TK2MSFTNGP03.phx.gbl...
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >I have Word 2007 installed on my main workstation (upgraded from
>>>>>>>>> >2003) and
>>>>>>>>> >every time I open the application, the default format for
>>>>>>>>> >documents reverts
>>>>>>>>> >back to 2003 format. I will go to the Save settings and change it
>>>>>>>>> >back,
>>>>>>>>> >but it ultimately switches back again. I tried a repair, renaming
>>>>>>>>> >the
>>>>>>>>> >Normal.dot file and nothing seems to work.
>>>>>>>>>
>>>>>>>>> > Any suggestions? Thanks!- Hide quoted text -
>>>>>>>>>
>>>>>>>>> - Show quoted text -
>>>>>>>>
>>>>>>>> Yes, every time I open Word.
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>