We are having more and more users that are calling the
help desk because when they click on word to open a
document the computer will reboot. Now I know it is
rebooting because we have that option set for errors but
any idea why word is doing this. We have Office 2k -SP1
Windows 2000 SP3, have done the fix office install,
remove office and reinstall, etc.. looks like it works
than a couple of days latter it is back again. :(

Any help would be great.

Thank you,

bill

Re: Word Reboots computer by Suzanne

Suzanne
Fri Jul 25 09:53:16 CDT 2003

You might try the troubleshooting steps at
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm to see why Word
is erroring.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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"Bill Clements" <bill.clements@rubbermaidcommercial.com> wrote in message
news:099b01c352b7$f63afe60$a601280a@phx.gbl...
> We are having more and more users that are calling the
> help desk because when they click on word to open a
> document the computer will reboot. Now I know it is
> rebooting because we have that option set for errors but
> any idea why word is doing this. We have Office 2k -SP1
> Windows 2000 SP3, have done the fix office install,
> remove office and reinstall, etc.. looks like it works
> than a couple of days latter it is back again. :(
>
> Any help would be great.
>
> Thank you,
>
> bill