Word 2007 Professional Document Will Not Open Documents or Close

I try clicking on a document on the desktop to open it in Word. Word starts,
but there is no document, not even a blank one. I can open documents from
inside of Word, but that's it. When I then try to close word (no problems
saving), it ALWAYS says that Word is not responding and it is searching for
errors. It never finds an answer and eventually asks if I just want to shut
the program. Also, my microsoft wireless mouse does not fully work either!

Terry
Wed May 07 01:26:21 PDT 2008

Do you have an HP printer set as the default printer?

--
Terry Farrell - MSWord MVP

"ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
news:1BBA3B94-582D-4DA2-9CE6-3CCC2DDEA23A@microsoft.com...
>I try clicking on a document on the desktop to open it in Word. Word
>starts,
> but there is no document, not even a blank one. I can open documents from
> inside of Word, but that's it. When I then try to close word (no problems
> saving), it ALWAYS says that Word is not responding and it is searching
> for
> errors. It never finds an answer and eventually asks if I just want to
> shut
> the program. Also, my microsoft wireless mouse does not fully work
> either!

ocurfie
Fri May 16 00:20:02 PDT 2008

Yes.

"Terry Farrell" wrote:

> Do you have an HP printer set as the default printer?
>
> --
> Terry Farrell - MSWord MVP
>
> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
> news:1BBA3B94-582D-4DA2-9CE6-3CCC2DDEA23A@microsoft.com...
> >I try clicking on a document on the desktop to open it in Word. Word
> >starts,
> > but there is no document, not even a blank one. I can open documents from
> > inside of Word, but that's it. When I then try to close word (no problems
> > saving), it ALWAYS says that Word is not responding and it is searching
> > for
> > errors. It never finds an answer and eventually asks if I just want to
> > shut
> > the program. Also, my microsoft wireless mouse does not fully work
> > either!
>

Terry
Fri May 16 01:39:29 PDT 2008

Try switching to a different printer. If you don't have another, simply
install one from the Windows CD - a LaserJet 4 will suffice for tests - and
set it a the Windows Default printer. Test again now. If it works OK, go to
the HP support site and report the problem with the printer driver. There
have been many many problems with recent HP drivers for both Multi-function
and Inkjets.

--
Terry

"ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
news:1399E0A5-CAED-43B5-8A19-5A6421829FBF@microsoft.com...
> Yes.
>
> "Terry Farrell" wrote:
>
>> Do you have an HP printer set as the default printer?
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
>> news:1BBA3B94-582D-4DA2-9CE6-3CCC2DDEA23A@microsoft.com...
>> >I try clicking on a document on the desktop to open it in Word. Word
>> >starts,
>> > but there is no document, not even a blank one. I can open documents
>> > from
>> > inside of Word, but that's it. When I then try to close word (no
>> > problems
>> > saving), it ALWAYS says that Word is not responding and it is searching
>> > for
>> > errors. It never finds an answer and eventually asks if I just want to
>> > shut
>> > the program. Also, my microsoft wireless mouse does not fully work
>> > either!
>>

ocurfie
Sat May 17 23:52:00 PDT 2008

I just decided to can it and go back to my Office 2003. I uninstalled the
printer, the drivers, and everything associated with Photosmart, as well as
office. I re-installed Office, and had the same problem. So, I'll just live
with 2003 for a bit unless you have any other ideas. Thanks!

"Terry Farrell" wrote:

> Try switching to a different printer. If you don't have another, simply
> install one from the Windows CD - a LaserJet 4 will suffice for tests - and
> set it a the Windows Default printer. Test again now. If it works OK, go to
> the HP support site and report the problem with the printer driver. There
> have been many many problems with recent HP drivers for both Multi-function
> and Inkjets.
>
> --
> Terry
>
> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
> news:1399E0A5-CAED-43B5-8A19-5A6421829FBF@microsoft.com...
> > Yes.
> >
> > "Terry Farrell" wrote:
> >
> >> Do you have an HP printer set as the default printer?
> >>
> >> --
> >> Terry Farrell - MSWord MVP
> >>
> >> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
> >> news:1BBA3B94-582D-4DA2-9CE6-3CCC2DDEA23A@microsoft.com...
> >> >I try clicking on a document on the desktop to open it in Word. Word
> >> >starts,
> >> > but there is no document, not even a blank one. I can open documents
> >> > from
> >> > inside of Word, but that's it. When I then try to close word (no
> >> > problems
> >> > saving), it ALWAYS says that Word is not responding and it is searching
> >> > for
> >> > errors. It never finds an answer and eventually asks if I just want to
> >> > shut
> >> > the program. Also, my microsoft wireless mouse does not fully work
> >> > either!
> >>
>

Terry
Sun May 18 01:37:41 PDT 2008

Have you installed another default printer?

Terry

"ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
news:135B580F-1AA3-44DA-9A7D-B6EF7EA669A0@microsoft.com...
>I just decided to can it and go back to my Office 2003. I uninstalled the
> printer, the drivers, and everything associated with Photosmart, as well
> as
> office. I re-installed Office, and had the same problem. So, I'll just
> live
> with 2003 for a bit unless you have any other ideas. Thanks!
>
> "Terry Farrell" wrote:
>
>> Try switching to a different printer. If you don't have another, simply
>> install one from the Windows CD - a LaserJet 4 will suffice for tests -
>> and
>> set it a the Windows Default printer. Test again now. If it works OK, go
>> to
>> the HP support site and report the problem with the printer driver. There
>> have been many many problems with recent HP drivers for both
>> Multi-function
>> and Inkjets.
>>
>> --
>> Terry
>>
>> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
>> news:1399E0A5-CAED-43B5-8A19-5A6421829FBF@microsoft.com...
>> > Yes.
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Do you have an HP printer set as the default printer?
>> >>
>> >> --
>> >> Terry Farrell - MSWord MVP
>> >>
>> >> "ocurfie" <ocurfie@discussions.microsoft.com> wrote in message
>> >> news:1BBA3B94-582D-4DA2-9CE6-3CCC2DDEA23A@microsoft.com...
>> >> >I try clicking on a document on the desktop to open it in Word. Word
>> >> >starts,
>> >> > but there is no document, not even a blank one. I can open
>> >> > documents
>> >> > from
>> >> > inside of Word, but that's it. When I then try to close word (no
>> >> > problems
>> >> > saving), it ALWAYS says that Word is not responding and it is
>> >> > searching
>> >> > for
>> >> > errors. It never finds an answer and eventually asks if I just want
>> >> > to
>> >> > shut
>> >> > the program. Also, my microsoft wireless mouse does not fully work
>> >> > either!
>> >>
>>