Word Freezing When Inserting Picture via File

Word (and actually Publisher also) will not allow me to insert a picture via
a file. It will open the 'open file' box and then freezes. I have to shut
down via ctrl/alt/del. This has been going on forever and I'm sick of it! I
need it to work.

I have windows xp professional. Just installed service pack three. Deleted
my temp folders, cleaned up my registry. I don't know what else to do. I
also deleted the data registry for word to see if that would work...it
didn't.

Could "My Documents", Desktop, etc just have too much 'stuff' in them and
the dialogue box just times out when I try to insert via a file?

Any help would be greatly appreciated!

Terry
Fri Jun 27 02:11:56 PDT 2008

Check that you don't have any broken links or mapped drives in Windows
Explorer as that is the usual cause.

--
Terry Farrell - MSWord MVP

"EDBolin" <EDBolin@discussions.microsoft.com> wrote in message
news:219B209F-80A7-4392-8E26-C4BBCFD3D1B0@microsoft.com...
> Word (and actually Publisher also) will not allow me to insert a picture
> via
> a file. It will open the 'open file' box and then freezes. I have to
> shut
> down via ctrl/alt/del. This has been going on forever and I'm sick of it!
> I
> need it to work.
>
> I have windows xp professional. Just installed service pack three.
> Deleted
> my temp folders, cleaned up my registry. I don't know what else to do. I
> also deleted the data registry for word to see if that would work...it
> didn't.
>
> Could "My Documents", Desktop, etc just have too much 'stuff' in them and
> the dialogue box just times out when I try to insert via a file?
>
> Any help would be greatly appreciated!

EDBolin
Sat Jun 28 08:33:01 PDT 2008

How do I do that?

Mary
Sat Jun 28 09:44:05 PDT 2008

Right-click My Computer, Click Disconnect Network Drive.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"EDBolin" <EDBolin@discussions.microsoft.com> wrote in message
news:E5A71A62-37B0-4438-84CB-DA227B6EC107@microsoft.com...
> How do I do that?

EDBolin
Sat Jun 28 11:31:01 PDT 2008

That didn't do anything. Said there weren't any to disconnect.

Mary
Sat Jun 28 11:46:36 PDT 2008

Take a look at the fourth FAQ here:

http://ed.mvps.org/Static.aspx?=Publisher/FAQs

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"EDBolin" <EDBolin@discussions.microsoft.com> wrote in message
news:A1B70F63-B832-4773-A9A2-CCDD7FB808F1@microsoft.com...
> That didn't do anything. Said there weren't any to disconnect.

EDBolin
Sat Jun 28 12:15:00 PDT 2008

That didn't work either. I've also tried disabling my Anti-Virus (McAfee)
and that didn't work. I don't have this problem with any other software -
including adobe photoshop. Thanks for helping me out with this.

Buckland
Sun Jun 29 02:20:07 PDT 2008

Hi Ed,

What version of Word are you using?

In Tools=>Options=>File locations
is there a folder listed for 'ClipArt Pictures'? If not, does setting it to a default folder help?

Are you using detail or thumbnail view for Insert=>Picture? If you have a lot of pictures the detail view will be quicker and the
thumbnail file in Windows for that folder (thumbs.db) could be damaged.

================
<<"EDBolin" <EDBolin@discussions.microsoft.com> wrote in message news:E329B722-B71F-4EC1-8A4E-08F289B692FB@microsoft.com...
That didn't work either. I've also tried disabling my Anti-Virus (McAfee)
and that didn't work. I don't have this problem with any other software -
including adobe photoshop. Thanks for helping me out with this. >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*