Beth
Tue Oct 12 09:57:54 CDT 2004
It could be that the document is corrupt. Here are a few things to
try:
Insert the contents of the corrupt document into a new document using
the Insert/File command.
If the document contains graphics then in Word go to
Tools/Options/View and turn in "Picture Placeholders" and "Draft
Font".
If the document contains links then on the General tab make sure
"Update automatic links at Open" is turned off.
Try using a document link to retrieve the corrupt document:
- Create a new document
- Copy some text from another document
- In the new document use Edit/Paste Special and select "Paste Link"
- Go to Edit/Links and change the source of the link to the document
you can not open
If this works then return to Edit/Links and break the link to the
source document.
For additional troubleshooting steps/methods take a look at this
article:
http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm
You also try a recovery utility such as those from
http://www.officerecovery.com/, however they aren't free downloads.
:-)
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
"Shades" <Shades@discussions.microsoft.com> wrote in message
news:CA96074D-D019-4271-A150-F92986713443@microsoft.com...
> Let me start by saying I use XP Home and recently installed the
> Service Pack
> 2. I also tried a different virus program (AV Force), which I since
> removed,
> in case it was causing any issue with my system. Anyway, I will now
> let
> everyone know my problem.
>
> Recently, I was using a Word Document file which locked up on me and
> forced
> me to close it. When attempting to access the file again (to recover
> it), it
> tries to do so with a .wbk file. In the past, the recovered
> documents were
> .doc files (I think). I have also received the following error
> message:
>
> "Microsoft Word for Windows® 97 application file has encountered a
> problem
> and needs to close. We are sorry for the inconvenience."
>
> I shut down the computer and tried to access the file again still
> have the
> same issue. I tried opening other documents and had no problem. I
> even
> accessed the previous version of this file, which is only slightly
> smaller,
> and it works fine. What needs to be done? If necessary, I can scrap
> this file
> and add to my earlier saved version. I would hate to have to do
> that, as I
> would like to try to repair or recover this document. Perhaps it is
> corrupt
> in someway. I hope it is not virus related.
>
> Thanks,
>
> shades