Word 97 Error Message

Hello!

This error message comes up on one of my customers
computers. It is more of a nuisance than anything else.
It doesn't appear to cause any great problems with the
running of the software, but they would like it solved,
and I'm not entirely sure what would be causing it.

Run-Time Error '-2147467259 (80004005)':
Method 'PrivateProfileString' of object 'System' failed

It is Microsoft Word 97 running under Windows 95 (4.0)
with 32MB of RAM, and P166. Any assistance that can be
rendered would be greatly appreciated.

Many thanks
Greg

Jeffrey
Tue Aug 19 15:24:13 CDT 2003

Greg,

There are so many possibilities that it boggles the mind.
Has the user tried uninstalling and reinstalling Word?
Also, have you recommended it's time for a new computer (or at least more
RAM)? When is the last time the user ran a scandisk and defrag? How long has
the user been running this instance of Windows without a fdisk, reformat
reinstall? Over time, Windows begins to "drift" as you add and remove
software. Eventually it will become unstable and the hard drive will have to
be erased and everythinig reinstalled. I tend to do this about every 6
months or so.


"Greg Patrick" <gregp@olorinitsolutions.com.au> wrote in message
news:01b901c36618$ab9e6a80$a001280a@phx.gbl...
> Hello!
>
> This error message comes up on one of my customers
> computers. It is more of a nuisance than anything else.
> It doesn't appear to cause any great problems with the
> running of the software, but they would like it solved,
> and I'm not entirely sure what would be causing it.
>
> Run-Time Error '-2147467259 (80004005)':
> Method 'PrivateProfileString' of object 'System' failed
>
> It is Microsoft Word 97 running under Windows 95 (4.0)
> with 32MB of RAM, and P166. Any assistance that can be
> rendered would be greatly appreciated.
>
> Many thanks
> Greg

Greg
Tue Aug 19 16:40:40 CDT 2003

Jeffrey,

Thanks for your response. I am actually unsure whether
they still have the software, but I was hoping for an
easy solution to solve the problem. The difficulty
being, any downtime on their computer would impact on
their business. I have them doing defrag's regularly,
and scandisk from time to time. I did mention to them
over time that the OS tends to become a little unstable,
but up until now they've not had any major problems.
They realise they will have to upgrade their computers
soon, but they are trying to put it off for as long as
they can as they have bills, bills, bills and more bills
to pay at this point in time. Again, thanks for your
help. If you do happen to come across a simpler option,
it would be great to hear about it.

Many thanks
Greg


>-----Original Message-----
>Greg,
>
>There are so many possibilities that it boggles the mind.
>Has the user tried uninstalling and reinstalling Word?
>Also, have you recommended it's time for a new computer
(or at least more
>RAM)? When is the last time the user ran a scandisk and
defrag? How long has
>the user been running this instance of Windows without a
fdisk, reformat
>reinstall? Over time, Windows begins to "drift" as you
add and remove
>software. Eventually it will become unstable and the
hard drive will have to
>be erased and everythinig reinstalled. I tend to do this
about every 6
>months or so.
>
>
>"Greg Patrick" <gregp@olorinitsolutions.com.au> wrote in
message
>news:01b901c36618$ab9e6a80$a001280a@phx.gbl...
>> Hello!
>>
>> This error message comes up on one of my customers
>> computers. It is more of a nuisance than anything
else.
>> It doesn't appear to cause any great problems with the
>> running of the software, but they would like it solved,
>> and I'm not entirely sure what would be causing it.
>>
>> Run-Time Error '-2147467259 (80004005)':
>> Method 'PrivateProfileString' of object 'System' failed
>>
>> It is Microsoft Word 97 running under Windows 95 (4.0)
>> with 32MB of RAM, and P166. Any assistance that can be
>> rendered would be greatly appreciated.
>>
>> Many thanks
>> Greg
>
>
>.
>