WORD won;t save when Outlook is open

I am using Word XP (2002) - if I have Outlook open as well - if I try to
save a document - Word just shuts down without saving. If I reopen WORD
then the second time around I can save the document.

If I don't have Outlook open then this problem goes away.
I have noted that the problem occurs if Outlook uses the MS Word format for
mail format.

Thanks,

Terry
Tue Feb 20 01:08:39 CST 2007

Try searching for email.dot and renaming it as email.bad. Does that resolve
the problem?

--
Terry Farrell - MS Word MVP

"jm7" <x@noSpamMail.com> wrote in message
news:u41UOYHVHHA.4260@TK2MSFTNGP06.phx.gbl...
>I am using Word XP (2002) - if I have Outlook open as well - if I try to
> save a document - Word just shuts down without saving. If I reopen WORD
> then the second time around I can save the document.
>
> If I don't have Outlook open then this problem goes away.
> I have noted that the problem occurs if Outlook uses the MS Word format
> for mail format.
>
> Thanks,
>
>

jm7
Tue Feb 20 05:46:21 CST 2007

OK will look for it on the computer that this problem is on - hope it does
the trick - and let you know.


"Terry Farrell" <terryfarrell@msn.com> wrote in message
news:3C560BF7-091D-43AD-8F41-8659A3C54BE6@microsoft.com...
> Try searching for email.dot and renaming it as email.bad. Does that
> resolve the problem?
>
> --
> Terry Farrell - MS Word MVP
>
> "jm7" <x@noSpamMail.com> wrote in message
> news:u41UOYHVHHA.4260@TK2MSFTNGP06.phx.gbl...
>>I am using Word XP (2002) - if I have Outlook open as well - if I try to
>> save a document - Word just shuts down without saving. If I reopen WORD
>> then the second time around I can save the document.
>>
>> If I don't have Outlook open then this problem goes away.
>> I have noted that the problem occurs if Outlook uses the MS Word format
>> for mail format.
>>
>> Thanks,
>>
>>
>

jm7
Fri Feb 23 01:25:26 CST 2007

Yes I found email.dot and renamed it to EMAIL.bad - but that did not fix it.

It really is a weird problem.

But the really strange thing is after WORD shuts down after the first save
attempt. The next time i open and try to do a save it works.

If i close and reopen outlook the problem starts all over again.

Does it have anything to do with the NORMAL.dot file?

thanks in advance

Terry
Fri Feb 23 04:19:51 CST 2007

Are you using Norton AV?

--
Terry Farrell - MS Word MVP

"jm7" <x@noSpamMail.com> wrote in message
news:OYmtFvxVHHA.4260@TK2MSFTNGP06.phx.gbl...
> Yes I found email.dot and renamed it to EMAIL.bad - but that did not fix
> it.
>
> It really is a weird problem.
>
> But the really strange thing is after WORD shuts down after the first save
> attempt. The next time i open and try to do a save it works.
>
> If i close and reopen outlook the problem starts all over again.
>
> Does it have anything to do with the NORMAL.dot file?
>
> thanks in advance
>

jm7
Fri Feb 23 17:57:34 CST 2007

No - I don't have Norton AV. Nor any other AV packages.

I am thinking of doing a REPAIR of the OFFICE package. Maybe that will tidy
things up.