Problems uninstalling or repairing Office XP

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    - MS097.DLL Missing I recently tried to install Word 97 on my Windows XP Home system and got the following error message after install was completed: "This application has failed to start because MS097.DLL was not found. Re-installing the application may fix this problem". This error message was associated with the files "findfast.exe" and "winword.exe" which could not be launched because the MS097.DLL file could not be found. Re-installing the application did not solve the problem. I looked on the Internet and found a post which noted that "If you load Outlook 2000 on a computer and you had Office 97, and then reload Office 97 because you need it, you get the "MS097.DLL" error message sending you in a vicious-circle trying to solve the problem". I did load Outlook 2000 and Word 97 had previously been on my computer (a transfer from a Windows 98 system). When I tried to re-install Word 97 I got the MS097.DLL error message. Another poster to a site on the Internet noted that the file "mso97.dll" is on the office 97 CD in the Office directory. He recommended copying the file to the c:\program files\microsoft office\office directory or, if that didn't work, to the c:\windows\system\directory. I could not find the file on my Word 97 CD (Microsoft Home Essentials 98). How can I resolve this problem using my Windows Home Essentials 98 CD (which includes Word 97) and/or the Internet? Is there a work around for this problem? Thanks for any help offered. Tag: Problems uninstalling or repairing Office XP Tag: 67321
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    - cannot open microsoft word I cannot open word. Window pops up stating Microsoft word has encountered problems. This is only happening under my log. Tag: Problems uninstalling or repairing Office XP Tag: 67320
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    - Word2000 processes not closing Hi all. At work we have Windows XP Professional with SP1 installed and Office2000 with SR1. When we edit a document and close Word without saving, we get the usual 'Do you want to save?' requester, click Yes and Word closes after saving, but the Winword.exe process is sometimes still running and must be ended with Task Manager. Later on we will often find that Word opens documents excruciatingly slowly; this behaviour appears to be caused by more than one Winword.exe process running. Normal people like you and I would decide to save before exiting as a work-around but there is one guy that just can't handle the concept, continually reproduces the situation and becomes irate at the computer rather than at his inability to invoke Task Manager (and yes, we're getting tired of showing him how) to solve the problem! I have tried searching Google and the Office Update site but found no relevant results from anyone else experiencing this problem. Can anyone shed any light on this or are we going to have to just put up with our 'numpty'? Yours in desperation, Chewie. Tag: Problems uninstalling or repairing Office XP Tag: 67317
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    - Word Work File - Memory nearly full when working with Word I keep receiving a message which says 'you are working without a word work file and memory is nearly full' Word locks up and I have to restart the PC. The PC is a new high spec dell with lots of memory. Any help would be greatly appreciated. John Tag: Problems uninstalling or repairing Office XP Tag: 67312
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    - lost drop down option On the drop down menu under the label insert I have lost the picture option that leads to either "from file" or "clip art". How can I get it back? Any ideas? Tag: Problems uninstalling or repairing Office XP Tag: 67306
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    - compile error i'm getting an error message when starting up word2002. it says microsoft visual basic , compile error in hidden module:main. can anyone help me fix this problem.. Tag: Problems uninstalling or repairing Office XP Tag: 67295
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    - Header, footer not showing when Word starts I have templates that make use of headers and footers for name, date, etc.. Recently, however, every time Word starts, it does not show the entire page with the header and footer. The only way I can show that part is by going to [view] and [header / footer]. This selects that text and increases the range of my page view. But for documents where I don't want stuff up there, aka Normal.dot by default, Word still does not show my header / footer area. The first bit of the page I can see is where my text cursor is. It's worked fine for a year, and just started doing these strange things. Word XP, Student edition Any ideas? Tag: Problems uninstalling or repairing Office XP Tag: 67294
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    - Word 2000/ Winword caused error in Winword.exe, will now close I diligently followed the troubleshooting directives to address my inability to open Word 2000 without crashing as outlined in KB Article # 236319, I completely uninstalled and reinstalled the program several times, all to no avail. I suspect the problem lies in the Global Template, but when I tried to rename normal.dot, I got an error message telling me I did not have access to do this (this is a home system), that the file was probably in use (the program was closed). I can open the program using the "/a switch" method, but there must be a better way. I've scanned for viruses, but nothing was reported infected. I'd apprecite any insights, because I've wasted days trying to fix this problem. Thank you in advance. Tag: Problems uninstalling or repairing Office XP Tag: 67289
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    - Word part of Works Suite 2003 In the file menu box, each time I open Word there is an increasing list of "New Works Templates" stacked up above the norma file menu box, and the "New Works Template" list just keep getting longer and longer. Help Tag: Problems uninstalling or repairing Office XP Tag: 67288
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    - no toolbars I was wondering if anyone can help. The toolbar bars on my microsoft word have disappeared. Has anyone had this problem. And can it be fixed Thanks Tag: Problems uninstalling or repairing Office XP Tag: 67287
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    - Word 2000 hyperlinks broken I am using Office 2000 and Windows XP: for a few weeks now, in Word, hyperlinks have not been formatting properly on screen (no, I don't klnow what happened to change it). I just see the html source code, and the link will not work as a link; so I can only access stuff by either cutting and pasting the url, or opening individual files .. This happens with documents written by me and by other people. Documents print out OK; the formatting is correct then. I have uninstalled and reinstalled Office 2000; I have checked that I am in 'normal' view; and I have checked 'Tools/autocorrect/autoformat links etc' - all OK. Anyone know what is going on and how to fix it/? Louise Tag: Problems uninstalling or repairing Office XP Tag: 67286
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    - Thesaurus not working Hello, I have MS-Word 97 SP2 on Windows NT 4.0 SP5. My thesaurus has stopped working. I have tried a COMPLETE reinstall of ALL software. Can some provide some troubleshooting suggestions??? -- Charles L. Phillips Tag: Problems uninstalling or repairing Office XP Tag: 67285
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    - Word Safe Mode Hello, I have a customer running Windows 98 with Office XP. When he tries to launch Word, he gets an error about the program having to start in safe mode. Does anyone know of a solution short of reinstalling Windows? Yesterday, I uninstalled Office and reinstalled it but got the same problems. Thank you. Tag: Problems uninstalling or repairing Office XP Tag: 67275
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    - Word2000 save problem Hi! 2 years I've run WORD without any problems - no I am lost.=20 I can still work with it but after a while the program=20 does not save anymore. You can push the save button - but=20 nothing happens. And when you chose the option "save as"=20 WORD saves the file - but withour any data (0 bytes). That=20 is really terrible. And then, abour one minute later - it=20 shows the following warning: (an invalid page creates problems) WINWORD verursachte einen Fehler durch eine ung=FCltige Seite in Modul WINWORD.EXE bei 019f:30258e53. Register: EAX=3D00620075 CS=3D019f EIP=3D30258e53 EFLGS=3D00210202 EBX=3D00000000 SS=3D01a7 ESP=3D0062e2d0 EBP=3D0062e7e4 ECX=3D00000000 DS=3D01a7 ESI=3D056a8fa4 FS=3D302f EDX=3D008b0007 ES=3D01a7 EDI=3D043ec16c GS=3D0000 Bytes bei CS:EIP: 66 3b 51 14 0f 85 0f 00 1c 00 6a 01 58 c2 04 00=20 Stapelwerte: 302176fb 7fc40007 043ec86c 008a0c64 4c454853 2e32334c=20 004c4c44 0000b2f4 0000b37a 0000f452 0000b806 01d802d7=20 00080005 0000d678 40000000 00000001=20 What can I do??? Tag: Problems uninstalling or repairing Office XP Tag: 67274
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    - WORD = Dangerously low on resources 98se windows. Everytime I try to load Word, it either crash's my comp or comes up with a warning "Dangerously low on Resources". But the resource meter says everthing is 68% free. I Close every running programme down, same thing happends. I have cleared all cache's, run defrag and scandisk, disk clean and virus checker. My comp must be the cleanest on the planet. I have uninstalled word and re-installed....same thing. This all started out of the blue. Any help would be much appreiciated. Tag: Problems uninstalling or repairing Office XP Tag: 67264
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    - Word file-save-as unavailable I have just loaded Office 2003 - final, and have a weird problem - the File-Save-As option in Word is not avaialable, instead the File-Open option is displayed. But I can save my work by attaching it to an email, and then dragging it into a folder. All other progs are working, this problem is just in Word. The problem did not appear while I was using the Beta. I saw something about a similar problem in Word XP but cannot find the reference. I need to fix this in a hurry, got articles to meet deadlines!!! Using 2gb Intel processor, 1gb ram, XP prof. Any help very welcome Tag: Problems uninstalling or repairing Office XP Tag: 67263
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    - Autotext crashes in Outlook Hello, I've been struggling with Word and Outlook for this problem and said to myself the Newsgroup is my last resort. I'm using Word in Outlook to write messages in html. As most of us are quite lazy, the use of Autotext makes tedious and recurrent paragraphs typed by Autotext a pleasure in sending email. The problem is (which does not occur in Office 2000), a saved Autotext when recalled in Outlook and using Word as editor, crashes Word completely when one tries to edit the generated Autotext. The same does not occur when the Autotext generated in a plain text email. Is this a bug in Outlook / Word, unable to generate Autotext / editing it correctly as in Office 2000? Thank you for your help. Clifford Tag: Problems uninstalling or repairing Office XP Tag: 67262
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    - Cannot Open Word Suddenly I cannot open word 97 and get the following message - can anybody help?. I have reloaded office but to no avail. (Excell etc open OK) DB WINWORD caused an invalid page fault in module WINWORD.EXE at 017f:30080f95. Registers: EAX=00bf0003 CS=017f EIP=30080f95 EFLGS=00010206 EBX=00ba0118 SS=0187 ESP=0062f6b8 EBP=0062f820 ECX=0016b453 DS=0187 ESI=ff000000 FS=3baf EDX=0119d15c ES=0187 EDI=0c0c0c0c GS=3b9e Bytes at CS:EIP: 8b 70 fc 83 e8 04 83 ea 04 49 89 32 75 f2 5f 5e Stack dump: 0c0c0c0c 0062f81c 00ba0118 30004b8c 0c0c0c0c 0c0c0c0c 00000000 30004b30 0062f81c 00bf0010 0c0c0c0c 0062f890 0062f9cc 00000000 0254007f 00000110 Tag: Problems uninstalling or repairing Office XP Tag: 67260
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    - word2000sr1 my word2000 will not open, please help. I am not even allowed to check for updates at micrsoft stops when checking my system at 57% when says it can not check Thanking anyone in advance Tag: Problems uninstalling or repairing Office XP Tag: 67253
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    - Do you have any suggestion please ... there are many things wrong with my Xp Windows and Office. i use norton to fix the problems and it finds each time many of them but the main problem is still there! for example the search program for finding files dosent respond !? not just one time but all the time ... the worst is that my word cant open very important file ( the tables on the file all corrupted )and it happens when i copy some pictures on my word file. i just want to reinstall my office but this message comes up : another installer application is running now !! i really appriciate if any one can have any suggestion .. i am getting close to the deadline for submitting my work and just now office bothers me milliards thanks in advance sincerely Mahmoud Tag: Problems uninstalling or repairing Office XP Tag: 67251
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    - Print layout corrupted The view: print layout is corrupted. It appears on my screen as if there was no margin at all on top. This is due to fact that the header does not appear anymore because if I click on Show headers and footer the document appears normal on my screen. I tried to delete Normal.dot to see if the new Normal.dot would present the same bug but did not cure the problem. Each time I open a new document (using or not a template) I now have to click on Show header and footer. ah Tag: Problems uninstalling or repairing Office XP Tag: 67250
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    - Custom Dictionary Downloaded technical dictionary files and try to use it in word 2000 (on Dell Laptop Win XP Prof) but doesn't work. Installed the custom dic as per Word Help but whenever I try to do spellcheck I get the error "The custom dictionary c:\Documents and settings\.... is not available. Any suggestions? Tag: Problems uninstalling or repairing Office XP Tag: 67248
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    - Word XP lock up Hi, I am running windows XP and office XP I have installed sp1 and sp2. all my other programs seem to run ok (video games, aol and ebay) but when I use word after 2 - 4 sentences it locks up and I have to cold boot my PC. Really wierd if I hit the save button after every sentecne it does not seem to lock up at all. B.T.W. I have no toher programs running in the back ground either. I have 768mb of DDR RAM 2 60 gig drives and a AMD 1.8 gig processor so I am sure hardware is not the issue here. I have tried fdisking and wiping the drive several time but to no avail. Can any one offer an explaination or help? Thanks JD Tag: Problems uninstalling or repairing Office XP Tag: 67237
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    - Word 97 - Error upon opening Word Upon opening Word 97, I get an error message that reads: "Winword caused an invalid page default in module <unknown> at 0000.00000000. I reinstalled Word, ran scandisk, ran disk defragementer however, I continue to run into this problem. Help! Tag: Problems uninstalling or repairing Office XP Tag: 67232
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    - Bug report Who do I contact if I found a bug in printing a Word 2002 document? Please email me at claytonwilson@ev1.net as this is not my computer. Thanks. Tag: Problems uninstalling or repairing Office XP Tag: 67231
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    - HOW TO CONVERT A WPS TO DOC FORMAT WORD CRASHED AND CHANGED OUR 9 PAGE DOC FILE INTO A WPS FILE FROMAT. WHEN WE OPEN IT BACK UP THE WHOLE DOCUMENT HAS A BUNCH OF GIBBERISH AND PLACED SOME SYMBOL THAT LOOKS LIKE A SQUARE "0" IN BETWEEN EVERY SINGLE LETTER. HOW CAN i GET RID OF THAT AND THE OTHER VARIOUS "GREEK" OR WHATEVER SYMBOLS (Y's, A's AND OTHER FOREIGN SYMBOLS LITTERED THROUGHOUT THE FILE) THANKS IN ADVANCE. PS IS THERE ANYWAY OF SETTING UP AN AUTOMATIC RECOVERY LIKE WORDPERFECT HAS? Tag: Problems uninstalling or repairing Office XP Tag: 67230
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    - Reply Jesse, I have tried to send you a reply to my "Clipboard" question, but the message just bounces back, saying it is undeliverable. Perhaps I don't know how to do a reply. What I did, was with your message on the screen, I selected Reply and wrote you a note and pressed Send. From: "&:-jesse)" <jbartlett@nospam.com> -- ALAN KAY 19 Dorian Way, San Rafael, CA 94901 PHONE (415) 454-5342 FAX (415) 453-2657 E-Mail: almkay@comcast.net Tag: Problems uninstalling or repairing Office XP Tag: 67229
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    - Font Turns Into Squares & Boxes, HELP! Greetings, While using Microsoft Word XP, more and more we are experiencing a problem with the text in word. When scrolling through a typed document, all of a sudden text, whether it is one paragraph, three or how many ever, it turns into squares and a bunch of jibberish. We have tried converting it back into different readable fonts, but with no success. Is this a problem with an update, or something wrong with Microsoft Word, or what? Thanks, Brent Tag: Problems uninstalling or repairing Office XP Tag: 67219
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    - Different characters in Word 97 document A document done in Word 97 is sent as an e-mail attachment to someone with Word 2000. The Word 2000 user sees squares where there should be semi-colons -- that kind of stuff. Is there a fix or work-around? thanks for any help Tag: Problems uninstalling or repairing Office XP Tag: 67203
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    - NEW DELL WITH MICROSOFT INSTALLED Recently purchased a Dell with Microsoft Professional. Recently I installed Corel WordPerfect Suite 8. Document is complete and when spellcheck is complete receive a message "Corel W/P version executable has encountered a problem and needs to close. We are sorry for the inconvenience. If uou were in the middle of something the information you were working on might be lost,(which I do loose) Please tell Microsoft about this problem, we have created an error report that you can send to us, etc....." I have sent the report twice this week but I do not know how to receive an answer. Tag: Problems uninstalling or repairing Office XP Tag: 67202
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    - Pop-up Toolbars We are using Windows 2000 and Word 2002. In older versions of word, when a feature was activated (like tables) the toolbar which corresponded to the feature automatically popped up. This is not happening in our Word 2002. Is this a setting I can change somewhere (the boss can't remember right-click-and-select)? Marty Tag: Problems uninstalling or repairing Office XP Tag: 67200
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    - Issue with Ms Word *** Issue with MS Word *** ================================ All of sudden when I try to open MS Word... MS excel opens up when you try to open MS Word using the icon. I contacted HP and they suggested I contact MS. Below is the message I received from HP. -------------------------------------------------------- It looks as if the file association of the icon and programs has been disturbed. To resolve this iisue, I recommend that you remove and then re-install Office Suite from the Add/Remove Programs in Control Panel. If the issue still persists, you should contact Microsoft for a proper resolution. --------------------------------------------------------- We'll I tried to remove and re-install however I received an error message that I needed to use the office 97 disk that came with my PC. The catch is I never received any disk. Everything came preinstalled. Tag: Problems uninstalling or repairing Office XP Tag: 67199
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    - Cannot repath Normal.dot to local machine After upgrading an application on my client's workstation, I had problems with the normal.dot so i deleted it and usually word will recreate new normal.dot. The problem I'm running into is this client has word templates located on a network share and when the normal.dot was deleted it recreated a new one on the network share. Here comes the fun part.... The user cannot make changes to this network normal.dot because other users must be pointed to this network casuing to lock this file. I tried repathing the file locations to point to the local machine for its templates (both user and workgroup templates) but it still points to the network for its normal.dot. Is there a trick to getting this to point to the local machine for normal.dot or maybe a registry edit. Any help would be great. Thanks Rob Bartley MCSE, Timeslips CC, Peachtree CC, TimeMatters AIC, iMIS Solutions Provider Tristar Data Systems temp@dstek.com Tag: Problems uninstalling or repairing Office XP Tag: 67196
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    - word2000 the files I have saved in my document, I cannot open any more,why? When I go into my document and click on the file I want to open,the menu drops then I click on the open tag,all that now happens is the small page with the licence number opens, but the screen locks,the esc button will not allow me to leave the page, I have to turn off the computer, but when I retry the same problem is there. Any suggestions. Thanks kieran Tag: Problems uninstalling or repairing Office XP Tag: 67195
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    - runtime error problem I have a Dell desktop XP Home with the packaged Works 2002 Suite.My Word always seemed to work fine before, but now when I try to make a document I get a runtime error and "abnormal program termination" message. PROGRAMC:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10 \WINWORD.EXEThen I can't do anything til I click OK, then it closes Word and I lose everything I did. Thanks for any help Tag: Problems uninstalling or repairing Office XP Tag: 67193
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    - "file not available" When I try to open any Word document I get the above message. Does anyone know how to resolve this? Thanks. Larry Tag: Problems uninstalling or repairing Office XP Tag: 67192
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    - Word to PDF = jumbled text I created a PDF but one of my fonts is all jumbled up! I'm using Word 2002 on a PC and Distiller 4.0. I'm creating the PDF by "printing to file" and then bringing the .prn file into Distiller. Thanks! kate Tag: Problems uninstalling or repairing Office XP Tag: 67191
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    - garbage in file name word xp when i save a document or open it, garbage apear in the file name for example: <filename> <test20%of20%literature20%>.doc how ca i solve this problem Tag: Problems uninstalling or repairing Office XP Tag: 67187
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    - Cannot repath Normal.dot to local machine After upgrading an application on my client's workstation, I had problems with the normal.dot so i deleted it and usually word will recreate new normal.dot. The problem I'm running into is this client has word templates located on a network share and when the normal.dot was deleted it recreated a new one on the network share. Here comes the fun part.... The user cannot make changes to this network normal.dot because other users must be pointed to this network casuing to lock this file. I tried repathing the file locations to point to the local machine for its templates (both user and workgroup templates) but it still points to the network for its normal.dot. Is there a trick to getting this to point to the local machine for normal.dot or maybe a registry edit. Any help would be great. Thanks Rob Bartley MCSE, Timeslips CC, Peachtree CC, TimeMatters AIC, iMIS Solutions Provider Tristar Data Systems temp@dstek.com Tag: Problems uninstalling or repairing Office XP Tag: 67181
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    - Cannot save Customized Toolbar and Auto Text After upgrading an application on my client's workstation I had to delete the normal.dot due to corruption. After I did this it now created a normal.dot template in a template folder located on a network share. I tried to repath the template folder path in Options in Word but it keeps looking at this network version (repathed user and workgroup templates). The problem with that is apparently other workstation also have a similar problem so more than one workstation is using this network version of the normal.dot. Since multiple wksts are using this template it is locked from saving changes and any template changes are reverted back to default on startup. Is there anyway I can force this workstation to point to a locate normal.dot but also have a network template path for other templates. Is there maybe a registry setting i can override? thanks rob bartley MCSE TimeMatters AIC iMIS Solutions Provider Timeslips Certified Consultant Peachtree Certified Consultant Tristar Data Systems temp@dstek.com Tag: Problems uninstalling or repairing Office XP Tag: 67177
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    - Word XP spellchecker stops on XP Home I have a customer with a new PC with XP Home and Word XP installed. The Word came from an Office XP Pro CD. He is also using Outlook, not Outlook Express. When he boots up, the spellchecker works for an hour or so. Then, it seems to no longer use the English(US) dictionary. It just says there are no spelling errors when there obviously are. After re-booting the system, it works fine for awhile. He uses Word Perfect for documents, but we had to install Word XP so that the Outlook spellchecker would work. Anyone know why the spellchecker would stop working? And then work after a reboot? Mike Loftis CRC Data Technologies Destin, FL Tag: Problems uninstalling or repairing Office XP Tag: 67176
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    - word 2000 "the program associated with the selected template can't start I have office 2000 install. All the applications works except word. when trying to open it says " the program associated with the selected template can't start....." In order to use word what I did was to put a sortcut of winword on the desktop and put the switch /a that's the only way I can use it. can any one tell me how to resolved this problem. Tag: Problems uninstalling or repairing Office XP Tag: 67175
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    - Corrupt Document I have a document in Word 2002 that crashes Word on a regular basis. It seems OK usually when I first open it, but when I start to scroll through it or make changes in it, it freezes the program. I tried copying the text into a new document and that didn't work. I also took pieces of it and made separate documents and those seem to work, but I will have 20 or 30 pages of the original that still crash. Any suggestions? (BTW, the document is using columns, if that matters.) Tag: Problems uninstalling or repairing Office XP Tag: 67174
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    - Outlook xp modifies files When I send an office attachment, whether it be MS word or MS PowerPoint, from MS outlook the size of the attachment that I send and the size of the attachment I receive are two different sizes. Has anyone seen this scenario? I have done some testing and I only see the problem in Outlook XP. Outlook 2000 does not seem to display this problem. Adam Hovak Tag: Problems uninstalling or repairing Office XP Tag: 67173
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    - PDF message when opening Word When I open Microsoft Word (XP version), I receive a message, "Reinstall create adobe pdf." How do I correct this problem? Tag: Problems uninstalling or repairing Office XP Tag: 67170
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    - Window size problem with Word 97 I am using Word97 (does all I need) on W2000 platform. It has worked perfectly for years. Recently a problem has developed where the Word window disappears completely if I click the symbol for reducing the size of the window. It can only be recovered by right clicking the application on the status bar and clicking "maximize". The strange thing is that when my son logs on as a separate user, the program behaves normally. Any clues please??? Tag: Problems uninstalling or repairing Office XP Tag: 67165
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    - Shortcut key will not run macro but worked before An assigned shortcut key does all in a sudden cease working. I have a macro that does a simple but tedious job. The macro is stored in the document template, the .DOT file The shortcut key, in my case 'Alt-C' works in a new document as expected, the macro runs. Suddenly the Alt-C combination ceases working, the assignment is still OK in Tools-Customize-Keyboard:Macro for the relevant doc. The shortcut is _not_ present in normal.dot. The used document template is not opened. Any ideas, somebody???? Thomas Tag: Problems uninstalling or repairing Office XP Tag: 67161
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    - Error while opening MS Word 2002 I've MS Word 2002 as a part of MS Office XP. I have never had any problem with it. A few days ago I noticed that I get the following error message in a message box when I open MS Word: This add-in template is not valid. D:\Program Files\...\~$FMaker.dot I am able to continue using Word after clicking the OK button in the error message box. What could be the problem and how can I fix it? Thanks Sanjay Mishra. Tag: Problems uninstalling or repairing Office XP Tag: 67160
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    - no normal.dot I recently bought microsoft office and installed it and began using it. it worked for a bout a week and the it randomly started to crash as soon as i open it. I think this is caused because I, for some reason, have no normal.dot file in my template direcory. But reinsalling the progam didnt get me one, and neither did updating. From what i understand this file is supposed to be recreated evey time word is opened and the file is not found, but for some reason it is not. What should I do? Tag: Problems uninstalling or repairing Office XP Tag: 67156
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    - Word97 v8.0 Windows 98 Spell check grey Dear Mpv's, I am having a problem with Spell checker in Word97 version 8.0 and Outlook Ex. running on a Toshiba Satellite under Windows 98. The spell checker on both programs is greyed out. In Word Tools/Options/spelling & Grammar - Spelling is greyed out but grammar is fine and allows modification and seems to work as intended. I read with interest what you suggest at -- http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm I have tried this fix without avail. I believe the problem may, in fact, be in the Registry but elsewhere. I am reluctant to mess around in this file as the consequence might overwhelm the intended effect and the result, at least to myself, be unpredictable. I would be interested in any further advice that you may have on this topic. All lexicon and Thesaurus files seem to be in place, but je ne sais croix. Sincerely, Tom A.J. McEwen. -30- Tag: Problems uninstalling or repairing Office XP Tag: 67154

Microsoft word is not working properly on my system and
when I tryed to uninstall it and reinstall or repair it,
It says that uninstall in not installed on my computer? I
have had no problem uninstalling other programs just
office XP. Is it because I don't have the office
uninstall, installed?? Does this even make since, I'm
comfused and not sure where to go with this problem. HELP
I can't run any wizards on my computer. When I put up Word
all it does is bring up a new word document. It doesn't
give me the option of creating a resume, a web page or
anything else.

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Re: Problems uninstalling or repairing Office XP by Beth

Beth
Sun Sep 28 10:06:01 CDT 2003

Hi Angela,

How about describing "how" Word is not working properly? Does it open?
Is it a matter of not being able to find the templates that come with
Word?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Angela" <nicelymean1@aol.com> wrote in message
news:0aa301c3856d$3bf57f60$a301280a@phx.gbl...
> Microsoft word is not working properly on my system and
> when I tryed to uninstall it and reinstall or repair it,
> It says that uninstall in not installed on my computer? I
> have had no problem uninstalling other programs just
> office XP. Is it because I don't have the office
> uninstall, installed?? Does this even make since, I'm
> comfused and not sure where to go with this problem. HELP
> I can't run any wizards on my computer. When I put up Word
> all it does is bring up a new word document. It doesn't
> give me the option of creating a resume, a web page or
> anything else.

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